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The role serves as a quality technical support liaison between Jabil, its suppliers, and global customers to manage manufacturing issues. Key duties include developing QA plans for new product introductions and driving process improvement and standardization across global accounts.
A bachelor's degree and five years of related experience are required. Candidates must possess expertise in SMT processes, quality metrics, and the ability to lead problem-solving sessions and influence change.
SUMMARY
Represent the quality function of technical support, in conjunction with other internal support groups, regarding issues affecting manufacturing on global customer accounts. Serve as liaison between Jabil Circuit and suppliers or customers on global quality related issues.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
· Develop and maintain QA plans and timeliness of global new product introductions utilizing Advanced Product Quality Planning and Process Optimization specific to the customer.
· Provide support for all quoting activities by participation in initial process design, development, and implementation phases.
· Evaluate and provide input to inspection processes via inspection aids and instruction guidelines.
· Support all global training programs specific to their customer by development and implementation of specialized training sessions for all applicable functions.
· Develop appropriate systems for document storage, access and review pertaining to global customer accounts.
· Review all supplies, internal, and customer discrepancies, coordinate and track the effectiveness of corrective/proactive action efforts.
· Conduct periodic review and maintenance of all documentation files; develop appropriate systems for document storage and access.
· Review all supplier or customer discrepancies. Coordinate and track the corrective/preventative action effort.
· Participate in the vendor survey activities as applicable. Drive proactive participation with suppliers and (when possible) aid in their process improvement efforts.
· Interface with all departments as applied to the Policies and Procedures.
· Provide insight and assistance of implementing and maintaining Process Improvement and Optimization concentrating on proactive methodologies.
· Assist in driving the standardization of manufacturing processes of global customer accounts.
· Interface and provide technical support on quality issues with the customer as needed.
· Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
· Comply and follow all procedures within the company security policy.
MINIMUM REQUIREMENTS
Bachelor's degree required and five years related experience; or equivalent combination of education and experience.
· Project leadership - can manage multiple activities, priorities and independently drive to completion
· Communication and facilitation skills, and can lead a problem-solving session
· Change agent - can influence change within people
· SMT process experience - SMT equipment / automation solutions
· Experience with quality metrics, and continuous improvement methods
The pay range for this role is $99,300 - $178,600. Job-related, non-discriminatory factors used to determine the actual offered rate include qualifications and experience, geographic location, education, external market data, and consideration of internal equity.As part of the total rewards package, this position is eligible for a short-term incentive based on performance. In addition, Jabil offers benefits to enhance your health, wealth and resilient self. These include medical, dental, and vision insurance plans; 401(k) retirement plan and employee stock purchase plan; and paid time off.
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
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Made Possible. Made Better.
At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
Offices: 10800 Roosevelt Blvd N, St Petersburg, Florida 33716, US · 5960 Inglewood Dr, Pleasanton, California 94588, US · Jabil Livermore 122 Lindbergh Ave Livermore, CA 94551 USA, Livermore , California 94551 , US · 5981 Optical Ct, San Jose, California 95138, US · 6375 San Ignacio Ave, San Jose, California 95119, US
