E-Commerce Manager, Site Operations & Merchandising
San Diego, California, United States · Hybrid
$70k–$90k/yr
Mid level
E-Commerce Manager, Site Operations & Merchandising Location: San Diego, CA / Hybrid About the Role Blenders Eyewear is looking for a highly hands-on E-Commerce Manager to own the day-to-day management, merchandising, qu…
Skills: Shopify Plus, E-commerce management, Merchandising, Site operations, Quality assurance
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E-Commerce Manager, Site Operations & Merchandising
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$70k–$90k/yr
Full-time
Posted 4d ago
Apply by Dec 8
~40 hrs/week
Responsibilities
The E-Commerce Manager will oversee the daily operations, merchandising, and quality control of multiple Shopify Plus storefronts. This role involves partnering with creative and marketing teams to execute campaigns while optimizing site performance and conversion rates.
Requirements
Candidates must have 4+ years of hands-on e-commerce experience, specifically with Shopify Plus and site operations. Proficiency in using AI tools for workflow efficiency and strong attention to detail for QA/QC processes are required.
Full job description
E-Commerce Manager, Site Operations & Merchandising
Location: San Diego, CA / Hybrid
About the Role
Blenders Eyewear is looking for a highly hands-on E-Commerce Manager to own the day-to-day management, merchandising, quality control, and optimization of our Shopify Plus storefronts.
This role is ideal for self-starter who is extremely detail-oriented, operationally strong, and comfortable being accountable for the performance and growth of multiple e-commerce websites. You will manage two Shopify Plus storefronts, including Blenders Eyewear, with the potential to support a third site in the future. Each storefront should be clean, accurate, up to date, conversion-friendly, and ready to support campaigns, product launches, and business growth.
We are looking for someone who is not only strategic and pragmatic, but also willing to be hands-on. This role proactively checks the website, identifies issues quickly, fixes what they can independently, and know when to escalate technical problems. Strong QA/QC habits should be second nature with .
The right candidate is curious, proactive, and motivated to improve how we work. Experience using LLMs and AI tools in day-to-day work is required, as we expect this role to use modern tools to improve speed, accuracy, and efficiency.
Key Responsibilities
Website Ownership & Daily Site Operations
Own the day-to-day management of two Shopify Plus storefronts, including Blenders Eyewear, with the potential to support a third site in the future.
Monitor the websites regularly to ensure the core customer experience is functioning properly and troubleshoot issues before escalating to technical resources.
Identify and resolve day-to-day site issues such as broken links, incorrect product information, missing assets, outdated content, pricing inconsistencies, navigation issues, and campaign errors.
Maintain strong site UX across collections, navigation, product pages, landing pages, redirects, tags, metafields, and promotional content.
Take ownership of operational tasks that keep the websites clean, accurate, and easy to manage.
Use tools such as Matrixify to handle product, collection, or content uploads and updates via CSV.
Support product launches, campaign pages, collection updates, promotional setups, and site merchandising changes are QA'ed before and after going live.
Maintain accurate product data, tagging, categorization, and site structure.
Partner with technical resources when deeper development, integrations, or custom functionality are required.
Merchandising & Site Presentation
Manage product placement across the homepage, collections, navigation, landing pages, and promotional areas.
Ensure products are presented clearly and accurately with the right images, copy, pricing, tags, badges, and merchandising logic.
Optimize product visibility based on business priorities, inventory, performance, seasonality, and campaign needs.
Help maintain merchandising standards and playbooks for naming, tagging, categorization, and discoverability.
Work with operations to stay aware of inventory constraints and merchandising priorities.
Campaign & Cross-Functional Execution
Partner closely with creative and marketing teams to manage website requests for product launches, campaigns, promotions, and seasonal moments.
Translate creative and marketing needs into clear site updates, tasks, timelines, and QA requirements.