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San Antonio, Texas, United States · Hybrid
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San Antonio, Texas, United States • Hybrid
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Manage insurance accounts receivable by following up on claims, resolving denials, and processing appeals to maximize reimbursement. Maintain accurate documentation and partner with practice teams to reduce avoidable denials and aging balances.
Requires at least 2 years of experience in dental insurance collections or revenue cycle management. Candidates should be proficient in EOB interpretation, dental billing workflows, and practice management software.
Smile Brands is one of the nation's largest dental support organizations (DSO), and we are seeking a detail-oriented Insurance Billing & Collections Specialist to support insurance accounts receivable operations in San Antonio, TX. This role is responsible for claim follow-up, denial resolution, appeals, aging account management, and payment reconciliation across multiple dental practices. The ideal candidate will possess a strong understanding of dental insurance processes, explanation of benefits (EOBs), timely filing requirements, payer follow-up, and accounts receivable best practices, along with the ability to work efficiently in a fast-paced revenue cycle environment.
In this role, you will be expected to manage assigned inventory productively, maintain accurate and thorough documentation, meet follow-up timeliness standards, and contribute to reducing aging balances and preventable denials while supporting a positive patient and payer experience.
This is a full-time, on-site role. Following completion of training, employees who meet performance expectations may be eligible for a hybrid schedule of up to two work-from-home days per week. Hybrid eligibility is performance-based and subject to business needs.
Benefits are determined by employment status/hours worked and include paid time off (“PTO”), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone!® Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at [email protected]
Smiles for Everyone™!
It all starts with a smile. Smile Brands has built a rewarding culture around Smiles for Everyone™. The simple idea that every interaction is an opportunity to create happiness. The result is happier doctors, happier team members, and happier patients. Employees repeatedly vote Smile Brands as one of the nation’s best places to work. Patients recommend their experiences to family and friends. Partner doctors rave about the support and peace of mind they receive from a Smile Brands transition. When everyone wins, everyone smiles.
Offices: 675 Anton Blvd, Suite 500, Costa Mesa, California 92626, US
