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Jobs at Family Service Agency (Now Hiring) — 8 open

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Director of Social/Community Engagement

San Antonio, Texas, United States · On-site

Senior

JOB SUMMARY: The Director, Social and Community Engagement is an ambassador of the Agency mission and for the service delivery framework aligned with the Social Determinants of Health through a trauma informed lens. The …

Skills: Program Administration, Staff Supervision, Contract Management, Trauma-Informed Care, Strategic Planning

Family Service Agency logoFamily Service Agency

EDUCATION SPECIALIST/PROJECT MENTOR III TEXAS SCHOOL READY COACH

San Antonio, Texas, United States · On-site

$45k–$52k/yr

Senior

JOB SUMMARY: The Education Specialist/Project Mentor III-Texas School Ready (TSR) Coach will provide consultation, education and training for implementation of a project to support school readiness for prekindergarten ch…

Skills: Adult Coaching, Preschool Teaching, Instructional Planning, Reflective Feedback, Co-teaching

Family Service Agency logoFamily Service Agency

Service Coordinator II TNP

San Antonio, Texas, United States · On-site

$44k–$50k/yr

Mid level

JOB SUMMARY: The Service Coordinator II manages the delivery of services to maximize community impact and is responsible for developing and maintaining collaborative relationships, supervising staff and contractual team …

Skills: Staff Supervision, Budget Management, Collaborative Relationship Building, Trauma Informed Care, Program Coordination

Family Service Agency logoFamily Service Agency

Call Specialist/Receptionist Evening

San Antonio, Texas, United States · On-site

$18/hr–$20/hr

Entry level

Call Specialist/Receptionist - Evening / For suite 103, evening and Saturday shift. JOB SUMMARY: As the first point of contact with callers, visitors and outside agency representatives, the Call Specialist/Receptionist p…

Skills: Multi-line Phone Systems, Customer Service, Clerical Tasks, Administrative Support, Microsoft Word

Family Service Agency logoFamily Service Agency

Accountant II

San Antonio, Texas, United States · On-site

Mid level

JOB SUMMARY: The Accountant II is responsible for supporting the stewardship of Agency awarded funding to ensure every dollar is optimized for the mission work and in alignment with the Social Determinants of Health thro…

Skills: Financial Accounting, Budget Management, Critical Thinking, Performance Measurement, GAAP

Family Service Agency logoFamily Service Agency

Billing Specialist

San Antonio, Texas, United States · On-site

$16/hr–$22/hr

Mid level

JOB SUMMARY: JOB SUMMARY: The Billing Specialist performs clerical, billing procedures, and administrative tasks to optimize client and customer experience in the day-to-day operations of the business or program office t…

Skills: Medical Billing, Insurance Verification, Claims Submission, Accounts Receivable, HIPAA Compliance

Family Service Agency logoFamily Service Agency

Education Center Operator 10 month

San Antonio, Texas, United States · On-site

Mid level

Education Center Operator The Education Center Operator is responsible for the day-to-day operations of each Head Start center. Functions include the delivery of the Head Start curriculum and effective instructional prac…

Skills: Center Operations, Curriculum Delivery, Staff Supervision, Budget Management, Trauma Informed Care

Family Service Agency logoFamily Service Agency

Inclusion Aide

San Antonio, Texas, United States · On-site

Entry level

Inclusion Aide The Early Childhood Inclusion Aide works in collaboration with center staff to greet parents, assist the Head Start Teacher in delivering the classroom curriculum in accordance with Head Start regulations,…

Skills: Classroom Management, Special Needs Support, Lesson Planning, Trauma Informed Care, Pediatric CPR

Family Service Agency logo

Director of Social/Community Engagement

Family Service Agency

San Antonio, Texas, United States • On-site

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Senior

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  • Full-time
  • bachelor degree, postgraduate degree, professional certificate
  • Posted 3d ago
  • ~40 hrs/week

Responsibilities

The Director manages program areas and contracts aligned with the Social Determinants of Health through a trauma-informed lens. They provide leadership, mentoring, and operational oversight to ensure the delivery of culturally relevant services and the achievement of agency goals.

Requirements

Requires a Bachelor's degree in education, health, or social work with at least five years of experience in non-profit human services and staff supervision. Candidates must possess a valid Texas driver's license and a professional license or certificate as a qualified practitioner.

Full job description

JOB SUMMARY:
The Director, Social and Community Engagement is an ambassador of the Agency mission and for the service delivery framework aligned with the Social Determinants of Health through a trauma informed lens.  The Director, Social and Community Engagement is responsible for the administration and management of the assigned program area(s), and is the key leadership liaison with direct service staff, stakeholders, and agency’s senior leadership team.  The Director, Social and Community Engagement is responsible for delivery of all contracts and corresponding deliverables in the assigned area or areas of responsibility.  The Director, Social and Community Engagement is also responsible for overall oversight and monitoring of day-to-day operations, and providing leadership and mentoring of staff to ensure the on-going relevancy of services and that service recipients receive culturally-relevant services that are customer service friendly, based on successful practices, efficiently delivered with measurable outcomes and operations are aligned with the Agency’s Balanced Scorecard.
 
Job Functions:
  1. Understand the mission, vision, and values of the agency, and the ability to communicate such with staff, students and stakeholders and ensure that clients have access, as needed, to all five pillars of the social determinants of health with a trauma informed lens through Agency services and/or community partners.
 
  1. Participate in the Agency Strategic Planning process and provide leadership for the successful achievement of the the Balanced Scorecard goals, objectives and metrics and the corresponding staff performance metrics.
 
  1. Support the Agency’s talent management efforts by evolving Agency leadership and bench strength and assisting with implementation of the Agency career pathing opportunities.
 
  1. Establish program goals and objectives, and monitor such on a monthly basis relative to the achievement of weekly/monthly/quarterly benchmarks related to contract budget, program goals and objectives; take appropriate action, when indicated, to ensure uninterrupted compliance with agency and stakeholder requirements.
 
  1. Provide oversight of the supervision to hire and direct assigned staff to facilitate effective and responsive services to clients, contractors, agency collaborators and community stakeholders.  Duties include on-going supervision, personnel reviews and evaluations, recommending agency-funded professional development activities, and approving staff time sheets and mileage/travel reports.
 
  1. Monitor all services and activities carried out in the name of the agency to ensure they are client-centered, culturally competent, and in accordance with agency and stakeholder requirements.
 
 
 
QUALIFICATIONS:
 
To perform this job satisfactorily, an individual must be able to perform each essential performance requirement satisfactorily.  The requirements listed below are representative of the training, experience, knowledge, and skills required for this job.  Reasonable accommodation may be made to enable an individual with disabilities to perform the essential functions listed above.
 
 
Education/Training/Experience:
  1. Bachelor’s degree required, Master’s degree preferred, in education, health, social work, or other related human service field and five (5) years experience. 
 
  1. Previous experience working in the non-profit human services environment to include low-income, minority, multi-problem families required.
 
  1. Five (5) years previous experience in directing/supervising staff and contracts in the achievement of agency and stakeholder goals. 
 
  1. Fluent in English and Spanish (read, write, and speak) desirable.
 
  1. Staff will be required to submit proof of their vaccination status or may request to be exempt from vaccination due to a religious and/or medical accommodation. 
 
 
  1. Certificate or license, as applicable, by the appropriate State agency as a qualified practitioner.
 
  1. State of Texas vehicle operator’s license and proof of liability insurance.

Related keywords

Social Determinants of HealthTrauma Informed LensBalanced ScorecardNon-ProfitHuman ServicesCommunity EngagementContract DeliverablesCultural CompetenceStrategic PlanningTalent ManagementPerformance MetricsProgram ManagementStakeholder RelationsLow-Income FamiliesMinority Services

About Family Service Agency

LinkedInVisit site

Behavioral Health Organization Providing Outpatient Counseling, Medication Management, and Substance Abuse Treatment.

Industry
Mental Health Care
Company size
11-50 employees
Founded
1902
Headquarters
Phoenix, Arizona
LinkedIn followers
200

FSA is a non-profit behavioral health organization with over 100 years serving the Phoenix valley community for mental health and wellness. We provide an array of general mental health services including individual and family counseling, group therapy, substance use disorder treatment, and medication management.

Offices: 10220 N 31st Ave, Suite 103, Phoenix, Arizona 85051, US · 1107 S. Gilbert Rd., Suite 104, Mesa, Arizona 85204, US

Outpatient CounselingSubstance AbuseGroup TherapyMental HealthChild and Adolescent CounselingGeneral Mental Health CounselingMedication Servicesand Domestic ViolenceHealth CareConsulting
View all jobs at Family Service Agency

About Family Service Agency

LinkedInVisit site

Behavioral Health Organization Providing Outpatient Counseling, Medication Management, and Substance Abuse Treatment.

Industry
Mental Health Care
Company size
11-50 employees
Founded
1902
Headquarters
Phoenix, Arizona
LinkedIn followers
200

FSA is a non-profit behavioral health organization with over 100 years serving the Phoenix valley community for mental health and wellness. We provide an array of general mental health services including individual and family counseling, group therapy, substance use disorder treatment, and medication management.

Offices: 10220 N 31st Ave, Suite 103, Phoenix, Arizona 85051, US · 1107 S. Gilbert Rd., Suite 104, Mesa, Arizona 85204, US

Outpatient CounselingSubstance AbuseGroup TherapyMental HealthChild and Adolescent CounselingGeneral Mental Health CounselingMedication Servicesand Domestic ViolenceHealth CareConsulting
View all jobs at Family Service Agency

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