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San Antonio, Texas, United States · On-site
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Serve as the primary point of contact for patients, managing registration, scheduling, and financial reviews. Responsible for coordinating encounter data entry and ensuring compliance with agency reporting and quality improvement standards.
Requires a high school diploma or equivalent and preferred experience in a healthcare setting with medical data entry. Proficiency in English and Spanish is preferred, along with strong clerical and computer skills.
Description
CentroMed is 501(c) (3) non-profit organization that provides healthcare for all populations is a primary care provider and Federally Qualified Health Center (FQHC) with multiple locations throughout San Antonio and the New Braunfels area. Over the past 50 years, CentroMed has changed lives while remaining dedicated to the mission and vision of being a premier healthcare provider in the community. Join our team of dedicated professionals in providing comprehensive care and quality customer service to our community.
Founded in 1971 by CEO and President Ernesto Gomez, PHD, CentroMed has grown from a community-based program focused on providing culturally competent care for underserved populations, to a network of high-quality healthcare clinics across San Antonio and New Braunfels providing full- service health and dental care to all populations, regardless of income limitations.
We are a mission focused organization that wants to be the heart of our communities. We invite you to visit CentroMed and discover how we can be your medical home.
We improve lives through improving the well-being of families through high quality, compassionate health care.
RESPECT We treat all persons with dignity and compassion
INTEGRITY We build trust through honesty, word and deed
EXCELLENCE We use best practices to deliver exceptional quality care
AFFORDABILITY We manage resources to provide affordable health care
TEAMWORK We work together as a team in the interest of patient care
We are searching for our next SUPER STAR ! As the Customer Service Representative (CSR) you will serve as the primary source of contact for patients at CentroMed clinic and as such is responsible for welcoming patients into the system and ensuring they have positive experiences. The CSR is responsible for registration and processing of all patients/families requesting health care, social services and counseling. The CSR is responsible for coordinating encounter data entry to meet program and agency deadlines. The CSR also conducts and records patient financial reviews, billing, collections and data summaries relevant to the agency’s annual UDS report and Compliance & Quality Improvement activities.
The above description is a general statement of required major duties and responsibilities performed on a regular and continuous bases. It does not exclude other duties as assigned.
Requirements
Education: High School Diploma or equivalent
Experience: General experience working in a health care setting; and experience with medical data entry preferred.
Strong clerical skills to include keyboarding and a good understanding of basic math. Computer knowledge and use of
calculator.
Must possess mental ability to conduct interviews, reconcile encounter reports and conduct audits with a better-than-average
attention to detail.
Bilingual English/Spanish (preferred).
Your Medical Home
El Centro del Barrio d.b.a. CentroMed is a 501(c)3 non-profit organization that provides healthcare for all populations across the greater San Antonio area. Founded in 1971 by CEO and President Ernesto Gomez, PHD, CentroMed has grown from a community-based program focused on providing culturally competent care for underserved populations, to a network of high-quality healthcare clinics across San Antonio and New Braunfels providing full-service health and dental care to all populations, regardless of income limitations. We invite you to visit CentroMed and discover how we can be your medical home.
Offices: 3750 Commercial Ave, San Antonio, Texas 78221, US · 7315 S Loop 1604 W, Somerset, Texas 78069, US · 9011 Poteet Jourdanton Fwy, San Antonio, Texas 78224, US · 6315 South Zarzamora, San Antonio, Texas 78211, US · 918 Wagner Ave, San Antonio, Texas 78211, US
