Company Overview Medical Center Ophthalmology Associates located in San Antonio Texas offers compassionate care for every eye condition.(MCOA) Board certified physician's offer comprehensive eyecare their team is totally…
Skills: Patient Service, Insurance Verification, Medical Billing, Appointment Scheduling, Medical Records Processing
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Full-time
high school
Medical, Dental, Vision, 401k With Match, Hsa/Fsa, Telemedicine
Posted 33d ago
Apply by Jul 8
~40 hrs/week
Responsibilities
The Front Desk Associate manages patient intake, including collecting demographic and insurance information and processing payments. They are also responsible for scheduling appointments and coordinating with clinical staff to ensure efficient office operations.
Requirements
Candidates must have a high school diploma and at least two years of experience in a medical office and healthcare insurance. Strong computer skills, a typing speed of 30 WPM, and a professional demeanor are required.
Full job description
Company Overview
Medical Center Ophthalmology Associates located in San Antonio Texas offers compassionate care for every eye condition.(MCOA) Board certified physician's offer comprehensive eyecare their team is totally dedicated to help you see better.
Position Summary
The Front Desk Associate provides exceptional patient service, both in person and over the phone. This position interviews patients and/or their representatives to obtain complete and accurate demographic, financial and insurance information, required for billing and collecting patient accounts. The Front Office Associate performs a variety of clerical and patient service duties necessary to maintain efficient flow of operations in the medical office. The Front Office Associate may answer multiple phone lines, schedule appointments, assist in processing medical records requests, enter patient demographic and insurance information, and accept patient payments.
Responsibilities
Displays high level of professionalism and gives superb customer service
Obtains and reviews patient demographic and insurance information for accuracy
Verifies insurance and collects copays, co-insurance, and outstanding balances
Ensures all patient intake forms are signed and complete
Answers patient communication pathways including multiple phone lines, Solution Reach Conversations Messaging Portal, and email/fax
Schedules appointments
Processes medical record requests per policies and procedures
Coordinates with Clinical Staff to ensure optimal patient experience
Qualifications
Education:
High School Diploma or Equivalent Certificate
Required Skills:
Minimum 2 years of experience in a medical office/health care setting
Minimum 2 years of health care insurance experience
Strong computer knowledge and skills with a minimum typing speed of 30 WPM
Strong desire to assist others and provide excellent customer service
Must be highly dependable and organized
Outstanding interpersonal skills
An impeccably clean, polished, professional image
The ability to learn quickly, retain training, problem solve and think independently
Preferred Skills:
Understanding of medical terminology
Company Benefits
We offer a competitive benefits package to our employees:
Medical
Dental
Vision
401k w/ Match
HSA/FSA
Telemedicine
Generous PTO Package
We also offer the following benefits for FREE:
Employee Discounts and Perks
Employee Assistance Program
Group Life/AD&D
Short Term Disability Insurance
Long Term Disability Insurance
EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Trust San Antonio's comprehensive, leading-edge eyecare backed by genuine compassion and commitment.
Industry
Medical Practices
Company size
51-200 employees
Founded
1969
Headquarters
San Antonio, Texas
LinkedIn followers
315
We supply the highest quality, total vision care to our patients, including well-care, medical and surgical treatment of the eye. We use state-of-the-art equipment and diagnostic tools, in the most caring and compassionate manner possible, always striving for each patient to have a completely positive experience. We seek to improve the quality of life, not only for our patients but also for the community as a whole.
Offices: 9157 Huebner Rd, San Antonio, Texas 78240, US · 109 Gallery Circle Ste 139, San Antonio, Texas 78258, US · 11212 State Hwy 151 Medical Plaza II Ste 150, San Antonio, Texas 78251, US · 11900 Crownpoint Drive Ste 140, San Antonio, Texas 78233, US · 108 Bedell Ste A, Del Rio, Texas 78840, US
General OphthalmologyRetina CareDiabetic CareCosmeticLasikDry EyesPediatric OphthalmologyFacial PlasticCataractsGlaucoma
Trust San Antonio's comprehensive, leading-edge eyecare backed by genuine compassion and commitment.
Industry
Medical Practices
Company size
51-200 employees
Founded
1969
Headquarters
San Antonio, Texas
LinkedIn followers
315
We supply the highest quality, total vision care to our patients, including well-care, medical and surgical treatment of the eye. We use state-of-the-art equipment and diagnostic tools, in the most caring and compassionate manner possible, always striving for each patient to have a completely positive experience. We seek to improve the quality of life, not only for our patients but also for the community as a whole.
Offices: 9157 Huebner Rd, San Antonio, Texas 78240, US · 109 Gallery Circle Ste 139, San Antonio, Texas 78258, US · 11212 State Hwy 151 Medical Plaza II Ste 150, San Antonio, Texas 78251, US · 11900 Crownpoint Drive Ste 140, San Antonio, Texas 78233, US · 108 Bedell Ste A, Del Rio, Texas 78840, US
General OphthalmologyRetina CareDiabetic CareCosmeticLasikDry EyesPediatric OphthalmologyFacial PlasticCataractsGlaucoma