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Full-time
Weekly Payroll, Tips
Posted 2d ago
~40 hrs/week
Responsibilities
Greet guests and provide safe, efficient valet parking services while maintaining a professional environment. Manage vehicle intake, secure keys, and assist customers with luggage and inquiries.
Requirements
Requires a valid driver's license with a clean record and the ability to pass airport security clearance. Minimum one year of hospitality or customer service experience is required.
Full job description
Description
Employment Type: Full-Time
FLSA Status: Non-Exempt
Salary: $13.50 per hour + TIPS
Location: San Antonio International Airport - SAT
Weekly Payroll! Get paid every single week!
Earn $200–$400 per week in tips! Your TIPS depend on airport traffic, with peak seasons—like holidays—bringing in even more opportunities to maximize your income.
Position Description Summary:
Creating and maintaining a pleasant, friendly, and professional environment by acknowledging, greeting, and welcoming guests to the parking location. Offering safe and efficient vehicle guidance, and active control of all parking spaces and directions in accordance with company performance standards. It is the responsibility of the Valet to perform excellent customer service and communication skills as the face of Fly Away Valet.
Requirements
Responsibilities:
Greets arriving guests, provides courteous, efficient, and enthusiastic service for guest requesting valet parking.
Checks and notifies guests of pre-existing damage to their vehicles.
Records guest names, vehicle information and secures the guest keys for parking.
Accommodates guests requiring special assistance and aid.
Inspects vehicles for overall condition and notes any dents, missing parts, or distinguishing features.
Identifies vehicle designated parking location and provides guest with vehicle claim check.
Reports issues and/or potential problems which may have an impact on the security of guest vehicles and avoids traffic congestion and delays at entrances.
Understands the legal ramifications of various actions that impact the valet service.
Assist guests with all luggage.
Responds to emergency situations when requested.
Promotes and maintains the highest level of customer service to all guests while staying alert to their needs.
Responds effectively to guest inquiries, providing excellent guest service.
Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.
Always keep valet area neat and tidy.
Quotes prices for parking services for which money is received upon customer receipt.
Utilize a golf cart to assist customers with their bags from the parking lot to the terminal.
Required Knowledge, Skills, and Abilities:
Customer focused, action oriented, and committed to excellence
Ability to function in a team-oriented setting and to work well on your own
Valid driver's license, insurable driving record history, and the ability to drive vehicle
Ability to pass an airport security clearance, with no arrest record within the last 10 years
Strong sense of personal motivation and responsibility
Excellent time management, communication, and customer service skills
Excellent guest service and hospitality skills.
Strong problem solving and listening skills.
Education and Experience:
Minimum 1 year of experience in hospitality industry, including experience in guest and/or customer service (parking industry experience is a plus).
Licensing/Certifications:
Valid in-state driver’s license with a clean driving record, able to pass an MVR background test.
Physical Demands:
Ability to work in the elements – cold, heat, wind, snow, rain, etc.
Ability to stand and walk for extended periods of time.
Ability to bend, stoop, squat and lift frequently throughout a shift.
Able to move luggage in and out of customer vehicles
Reporting Relationships:
Position reports to the Assistant Valet Manager or Valet Manager
Jacobsen|Daniels is an Equal Opportunity Employer and strives for diversity. J|D, in accordance with applicable law, does not discriminate in hiring or otherwise in employment on the basis of race, color, religion, sex, national origin, age, marital or veteran status, disability, sexual orientation, or any other legally protected status. EOE/AA/Vets
Related keywords
Valet ParkingHospitalityAirport OperationsCustomer ExperienceMVR Background TestSecurity ClearanceVehicle InspectionGuest Services
Jacobsen|Daniels (J|D) is a planning and implementation consulting firm specializing in transportation planning, community planning, professional support service and construction support service needs. J|D staff consists of accomplished experts from numerous disciplines, including planners, environmental planners, architects, engineers, construction inspectors, graphic designers, information technology specialists, and business professionals. From concept development through planning, design, construction and project close-out, J|D consultants provide coordination and communication, critical issues resolution, and consensus building to keep projects moving forward to completion.
Offices: 121 Pearl Street, Ypsilanti, Michigan 48197, US · 2045 W North Ave, Chicago, Illinois 60647, US · 6033 W Century Blvd, Los Angeles, California, US · 337 W Lockwood Ave, St Louis, Missouri, US
PlanningImplementationOperationsManagementAviationGISConstruction ManagementProject ManagementAirport PlanningBusiness Development