Richmond, Virginia, United States · On-site
$21/hr–$33/hr
Provides advanced onsite and remote IT support during after-hours at VCU Health. In addition to Level I duties, handles more complex technical issues, guides Level I staff, and supports ticket triage, incident response, …
Skills: IT support, Technical troubleshooting, Incident response, Ticket triage, Hardware maintenance
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Associate Attorney in Civil Litigation Defense (Hybrid) Kiernan Trebach LLP | Richmond, VA _____________________________________________________________________ About the Firm We are a Civil Litigation Defense Law Firm. …
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Richmond, Virginia, United States · On-site
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Petersburg, Virginia, United States · On-site
$23/hr–$35/hr
Thank you for considering a career at Bon Secours! Scheduled Weekly Hours: 40 Work Shift: Afternoons/Evenings (United States of America) Bon Secours About us As a faith-based and patient-focused organization, Bon Secours…
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U-HaulRichmond, Virginia, United States · On-site
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Richmond, Virginia, United States · Hybrid
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Richmond, Virginia, United States · Remote OK
$77k–$98k/yr
Advertising Summary: VCU Telecommunications Services is seeking an experienced Lead Telecommunications Incident & Operations Specialist to join our team. This position strengthens operational support by leading first-lev…
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Richmond, Virginia, United States · On-site
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Richmond, Virginia, United States · On-site
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Richmond, Virginia, United States · Hybrid
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Richmond, Virginia, United States · Remote OK
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Richmond, Virginia, United States · On-site
$16/hr–$24/hr
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Richmond, Virginia, United States · On-site
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U-HaulRichmond, Virginia, United States · On-site
$12/hr–$13/hr
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Richmond, Virginia, United States · On-site
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Richmond, Virginia, United States · On-site
$21/hr–$29/hr
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Enterprise MobilityRichmond, Virginia, United States · On-site
Overview If you’re looking to hit the ground running, the Enterprise Management Internship will help you build valuable business and leadership skills. For a university/college student, the real-world professional experi…
Skills: Management, Sales, Customer service, Marketing strategy, Leadership
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Provides advanced onsite and remote IT support during after-hours, including complex troubleshooting and incident response. Coordinates with on-call personnel, mentors staff, and ensures urgent service desk tickets are prioritized.
Requires a high school diploma and at least two years of experience in computer installation, maintenance, and repair. Candidates must possess a valid driver's license and the ability to perform physical tasks such as lifting equipment and traveling between locations.
Performs all Level I duties.
Handles more complex technical issues and provides guidance to Level I staff.
Assists with device deployments, incident response, and advanced troubleshooting.
Supports Service Desk ticket triage and escalation, ensuring urgent issues are prioritized.
Participates in cross-training and mentoring of new staff.
Identifies and escalates major incidents, initiating broader support when needed.
Coordinates with on-call personnel and follows escalation protocols during off-hours.
Drives between VCU Health locations as needed to provide onsite support.
Maintains current knowledge of hardware, software, and network technology.
Performs other duties as assigned.
Not applicable to this position.
Education Required:
High school diploma
Combination of education and experience may be considered in lieu of a degree.
Education Preferred:
Associate’s degree in Computer Information Systems, Business, Engineering, or related field
Licensure Required:
Licensure Preferred:
Certification Required:
None
Certification Preferred:
CompTIA A+, CompTIA Network+ certification
Years and Type of Required Experience:
Two years of general computer installation, maintenance, and repair experience, or equivalent combination of education and experience
Other Knowledge, Skills and Abilities Required:
Valid driver’s license and acceptable driving record
Strong recall, reasoning, problem solving, customer service, and ability to adapt to frequent change
Other Knowledge, Skills and Abilities Preferred:
Periods of high stress and fluctuating workloads may occur.
General office environment.
May be exposed to physical altercations and verbal abuse.
May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.
Required to car travel to off-site locations, occasionally in adverse weather conditions.
May be exposed to high noise levels and bright lights.
May be exposed to limited hazardous substances or body fluids.
May be exposed to human blood and other potentially infectious materials.
May have periods of constant interruptions.
* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.
Physical Demands: Lifting/ Carrying (0-50 lbs.), Lifting/ Carrying (50-100 lbs.), Lifting/ Carrying (100+ lbs.), Push/ Pull (0-50 lbs.), Push/ Pull (50-100 lbs.), Stoop, Kneel, Squat, Crawling, Climbing, Balance, Bending
Work Position: Sitting, Walking, Standing
Physical Requirements: Manual dexterity (eye/hand coordination), Perform shift work, Hear alarms/telephone/tape recorder, Reach above shoulder, Repetitive arm/hand movements, Finger Dexterity, Acuity - far, Acuity - near
Hazards: Depth perception, Use of Latex Gloves, Exposure to toxic/caustic/chemicals/detergents, Exposure to moving mechanical parts, Exposure to dust/fumes, Exposure to potential electrical shock, Exposure to high pitched noises
Mental / Sensory: Strong Recall, Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking
Emotional: Fast-paced environment, Steady Pace, Able to Handle Multiple Priorities, Frequent and Intense Customer Interactions, Noisy Environment, Able to Adapt to Frequent Change
Compensation Range
$21.46 - $33.26Actual salary offers will be based on several key factors to include relevant work experience, credentials, and qualifications.
EEO Employer/Disabled/Protected Veteran
Whoever you are, whatever brings you to us, we're unconditionally committed to helping you live your best life.
We are a strong, passionate team of more than 12,500 who take pride in caring for every person who comes through our doors. We lift each other up so we can provide the very best and safest care to those who need us most. Together. Every day. With the support of our university, we make up an academic medical center committed to excellence in patient care, innovation and training tomorrow’s health care workforce. We continue to educate, research and evolve – staying on the cutting edge of care. As a community of innovators, every team member can contribute a spark of ingenuity igniting a force to discover the next cure, hold the next hand, solve the greatest challenges and create the health care of tomorrow. We foster an atmosphere of respect and welcoming for all communities. We infuse our teams with diverse talent that inspires everyone to contribute openly and freely, maximizing their impact and creating meaningful change for our patients and community. Join our team and help us create a new kind of patient experience. Join VCU Health. EEO Statement: VCU Health System strictly prohibits and does not tolerate discrimination against, or harassment of, team members, applicants, or any other covered persons because of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex (sexual orientation, gender identity or expression and pregnancy), protected veteran status, marital status, genetic information, or any other protected characteristics under applicable federal, state, or local law. Pay Transparency Provisions: VCU Health System complies with the Pay Transparency Provisions.
Offices: 1250 E. Marshall Street, Richmond, Virginia 23219, US · 1755 N Mecklenburg Ave, South Hill, Virginia 23950, US · 1000 E Broad St, Richmond, VA 23219, US
