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Full-time
high school
Posted 22d ago
~40 hrs/week
Responsibilities
The role involves handling inbound and outbound calls to promote vacation package sales to owners and guests. The associate is responsible for driving resort tour flow and meeting sales conversion quotas to contribute to revenue targets.
Requirements
Candidates should have a high school diploma and preferably at least one year of experience in the timeshare or telemarketing industry. Strong communication skills and proficiency in using computer systems with multiple screens are required.
Full job description
Requirements
Supports Owners and drives sales
Re-engagement of Ownership utilization through the purchase and utilization of vacation packages that drive Bluegreen resort visits and sales tours.
Sets the stage for success for our sales organization by exciting Owners and guests about their upcoming vacation experience and ensuring proper understanding of the Owner Review meeting and their obligation to attend.
Adheres to department scripting expectations and all reservations fulfillment policies and procedures, including Owner and guest gifting parameters.
Accurately reflects all package details and requirements, including the qualification questions. Sells ethically.
Properly utilizes our outbound dialing technology and other systems such as Concierge and VSSA to ensure accurate call handling, package sale completion, and account documentation.
Maintains minimum sales and conversion quotas.
Supports special offers, projects and promotional campaigns as they arise, embracing change and innovation as ways to drive additional value for Owners and results for the organization
Related keywords
TimeshareTelemarketingVacation PackagesOutbound DialingConciergeVSSACustomer ServiceSales ConversionHospitalityCall Center
We offer unique career opportunities in the most sought-after vacation destinations around the world.
Industry
Hospitality
Company size
10,001+ employees
Founded
1992
Headquarters
Orlando, FL
LinkedIn followers
88,646
Total funding
$5.5B
Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.
Offices: 5323 Millenia Lakes Boulevard, Suite 400, Orlando, FL 32839, US · 6355 MetroWest Boulevard, Suite 180, Orlando, Florida 32835, US