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New York, New York, United States • Hybrid
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The role involves managing sales operations, transaction pipelines, and marketing initiatives for a luxury real estate team. Additionally, the individual will support client-facing activities, including showings, open houses, and lead management.
Candidates should possess strong organizational skills, attention to detail, and excellent written communication abilities. A willingness to obtain a New York Real Estate Salesperson license shortly after starting is required.
The Agency is a global, boutique real estate brokerage representing a portfolio of properties across the world’s prime markets and celebrated destinations. The Agency is one of the fastest-growing luxury, boutique brands in the world. Our clients and agents benefit from our international team across in-house creative, public relations and technology. The Agency has closed more than $104 billion in real estate transactions since 2011, comprising over 150+ offices in 16 countries and counting.
Role Overview
The Carapella Herschenfeld Team is looking for an Operations Manager & Junior Agent to run point on the systems that keep a luxury sales team on track — while also getting hands-on experience as an agent.
This is a true hybrid role: part operations & business development engine, part active agent. It's built for someone early in their real estate career who wants to learn the business from the inside out, working directly alongside two top-producing agents.
You'll own the systems used to manage listings (from launch to close), own the sales pipeline, and serve as a liaison with the marketing team on full-funnel initiatives. The role includes keeping our social media and newsletter running on a consistent cadence; supporting showings, open houses, and client-facing work as needed.
Responsibilities
Sales Operations & Pipeline Management:
Marketing & Content:
Listings & Transaction Support
Showings & Client-Facing Work:
General Operations & Admin:
Who we’re looking for & Qualifications:
Required
Nice to Have
Compensation:
It is the policy of The Agency not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because they are a protected veteran.
A global real estate brokerage bringing our boutique approach to the world’s most coveted markets.
The Agency is a full-service, luxury real estate brokerage and lifestyle company representing clients worldwide in a broad spectrum of classes, including residential, new development, resort real estate, residential leasing and luxury vacation rentals. Since its inception in 2011, The Agency has redefined the business of real estate, modernizing and advancing the industry by fostering a culture of partnership in which all clients and listings are represented in a collaborative environment by all of its agents. Shunning the traditional model of how real estate is practiced, our agents share their knowledge, spheres of influence, contacts and expertise, ensuring our clients better representation and a true competitive edge. This approach has proven highly successful. Four years after its inception, The Agency was L.A.’s most outstanding real estate brokerage, with 13 of our agents ranked among the top 250 realtors in the United States, as measured by total sales volume by the Wall Street Journal and REAL Trends, Inc. To date, The Agency has closed more than $8.62 billion worth of real estate transactions and established itself as a preeminent player in the luxury real estate market, representing many of the country’s most visible and high-end properties. The Agency extends far beyond what a conventional brokerage firm offers. It envisions itself as both a lifestyle company committed to informing and connecting global communities, and as a creative agency offering design, marketing and sales solutions for buyers, sellers, developers and investors across the globe.
Offices: 331 N. Foothill Rd., Suite 100, Beverly Hills, CA 90210, US
