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$13/hr–$15/hr
Full-time
high school
Employee discounts, Pto for part- and full-time employees, On-the-job training, Opportunities for growth and advancement, Supportive and team-oriented work environment
Posted 37d ago
~40 hrs/week
Responsibilities
The Sales Associate provides exceptional customer service by assisting with product selection and processing transactions via the POS system. They are also responsible for maintaining a clean, stocked sales floor and promoting store loyalty programs.
Requirements
A high school diploma is preferred, and previous retail or customer service experience is considered a plus. Candidates must have strong communication skills and the physical ability to lift up to 40 lbs.
Full job description
Job Title: Sales Associate
Department: Store Operations / Sales Floor
Reports To: Store Manager / Assistant Store Manager
Job Summary:
The Sales Associate is responsible for providing exceptional customer service and contributing to the overall success of the store. This role includes assisting customers with product selection, maintaining a clean and organized sales floor, processing transactions, and promoting store promotions and loyalty programs. Sales Associates are expected to be friendly, knowledgeable, and enthusiastic team players who are passionate about helping customers.
Key Responsibilities:
Greet customers warmly and offer assistance in finding products.
Provide knowledgeable and personalized product recommendations.
Maintain clean, organized, and well-stocked sales floor and displays.
Process transactions accurately using the POS system, including handling cash and credit card payments.
Promote in-store promotions, special events, and loyalty programs.
Assist with stocking, restocking, and inventory organization.
Support loss prevention efforts by monitoring for suspicious activity and reporting concerns.
Respond to customer inquiries and resolve complaints professionally.
Collaborate with team members to achieve sales goals and ensure a positive store environment.
Perform other duties as assigned by management.
Qualifications:
High school diploma or equivalent preferred.
Previous retail or customer service experience is a plus.
Strong communication and interpersonal skills.
Friendly, helpful, and customer-focused attitude.
Basic math and computer skills.
Ability to stand, walk, lift, and move merchandise up to 40 lbs.
Work Schedule:
Part-time or full-time schedule based on store needs. Availability on weekends, evenings, and holidays is required.
What We Offer:
Employee discounts
PTO for part- and full-time employees
On-the-job training
Opportunities for growth and advancement
A supportive and team-oriented work environment
Related keywords
RetailSales FloorPOS SystemCustomer ServiceInventory OrganizationLoss PreventionMerchandisingLoyalty ProgramsCashieringHardware Store
The Helpful Hardware Company operates a network of 20 Ace Hardware stores across the Southeast.
Industry
Retail Building Materials and Garden Equipment
Company size
201-500 employees
Founded
2019
Headquarters
Cumming
LinkedIn followers
392
The Helpful Hardware Company, proudly based in Cumming, Georgia, owns and operates 20 Ace Hardware stores across the Southeast, bringing hometown service and expert advice to every community we serve. Backed by JPB Partners, a leading private equity firm out of Baltimore, Maryland, we’re growing with purpose—combining small-town values with big-picture vision to deliver an exceptional retail experience every day.
Offices: Cumming, 30041, US
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