Nashville, Tennessee, United States · On-site
OneOncology is positioning community oncologists to drive the future of medical care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer and …
Skills: IT Service Management, Incident Analysis, Problem Management, Change Management, Technical Customer Service
Nashville, Tennessee, United States · On-site
Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day …
Skills: Nursing Process, Patient Education, Care Planning, Patient Assessment, Physical Examinations
Nashville, Tennessee, United States · On-site
$42k–$46k/yr
World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek’s Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial go…
Skills: Customer Service, Team Leadership, Mentoring, Delegation, Sales
Nashville, Tennessee, United States · On-site
Overview Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our mission states “the care of the pat…
Skills: Strategic Leadership, Equipment Proficiency, Problem Solving, Technical Training, Regulatory Compliance
Nashville, Tennessee, United States · On-site
Job Description: Join us and help us create lifelong readers! Position: Warehouse Associate – Part Time Seasonal Available Shift Hours - between 7:00 am and 3:30 pm Hourly Rate - $18/hour ESSENTIAL DUTIES AND RESPONSIBIL…
Skills: Packing, Inventory Management, Scanner Proficiency, Quality Assurance, Physical Lifting
Phoenix, Arizona, United States · Remote OK
$100k–$150k/yr
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …
Skills: Business Development, Account Management, Commercial Real Estate, Due Diligence, Sales Cycle Management
Nashville, Tennessee, United States · On-site
Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day …
Skills: Patient Assessment, Physical Examination, Diagnosis, Care Planning, Pharmacologic Interventions
Nashville, Tennessee, United States · Remote OK
$16/hr–$23/hr
Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewar…
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Nashville, Tennessee, United States · On-site
Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day …
Skills: Cardiac Monitoring, Data Interpretation, Medical Terminology, Electrocardiogram Waveforms, Pulse Oximetry
Nashville, Tennessee, United States · On-site
What you’ll need to succeed as a Forklift Operator at XPO Get a feel for the role. Watch this short video to see a day-in-the-life on an XPO dock. Minimum qualifications: Be at least 18 years of age Able to do basic math…
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Nashville, Tennessee, United States · On-site
Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day …
Skills: IT Infrastructure, Hardware Installation, Software Implementation, Network Security, Quality Management
Nashville, Tennessee, United States · On-site
Store 4703935: 5040 Nolensville Rd., Nashville, Tennessee 37211 Shift AvailabilityFlexible (Days, Evenings, Overnights + Weekends) Time Type Full time Customer Service Representative We want you to join our team as a Cus…
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Nashville, Tennessee, United States · On-site
What You Will Do • Unload and receive inbound shipments from distribution centers and vendors (appliances, grills, OPE, etc.) • Stage next-day and future delivery items from or for external delivery teams (XDT) • Load an…
Skills: Inventory Management, Warehouse Management Systems, Logistics Coordination, Product Assembly, Shipping and Receiving
Nashville, Tennessee, United States · On-site
What You Will Do • Unload and receive inbound shipments from distribution centers and vendors (appliances, grills, OPE, etc.) • Stage next-day and future delivery items from or for external delivery teams (XDT) • Load an…
Skills: Inventory Management, Warehouse Management Systems, Shipping and Receiving, Product Assembly, Inventory Reconciliation
Nashville, Tennessee, United States · On-site
Location This position is located at 4031 Hillsboro Pike, Nashville, Tennessee, 37215 United States Role Summary A Sales Associate contributes to driving sales through providing a genuine and unique experience to each cu…
Skills: Customer Service, Personal Styling, Sales, Teamwork, Communication
Nashville, Tennessee, United States · On-site
Job DetailsJob Location: Midtown - Elite - Nashville, TN 37203Position Type: PRNTravel Percentage: Up to 25%Job Shift: DayGREAT X-RAY TECH NEEDED! NO NIGHTS, NO WEEKENDS AND NO HOLIDAYS! The Radiologic Technologist will …
Skills: Radiologic Imaging, Patient Positioning, PACS, EMR, Radiation Safety
Nashville, Tennessee, United States · On-site
$21/hr–$29/hr
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site w…
Skills: System Mobilization, Decommissioning, Pumping Systems, Power Generation, HVAC Systems
Nashville, Tennessee, United States · On-site
Job Title: Inventory Management Support, C Job Code: 41286 Job Location: Nashville, TN Job Schedule: 9/80 Job Description: L3Harris is seeking a Level C Inventory Management Support employee to perform a variety of dutie…
Skills: Inventory Management, Shipping and Receiving, Quality Inspection, Property Accountability, Logistics
Nashville, Tennessee, United States · On-site
$60k–$75k/yr
Inside Sales Associate About the Role: We are seeking driven Inside Sales Associates to join our growing team. In this role, you’ll engage with businesses and professionals across a variety of industries, introduce them …
Skills: Outbound Outreach, Inbound Follow-ups, Networking, Client Needs Assessment, CRM Tools
Nashville, Tennessee, United States · On-site
$58k–$99k/yr
Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete A…
Skills: Retail Sales Management, Customer Service, Inventory Management, Conflict Resolution, Negotiation
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The Tech Analyst II serves as a key technical resource responding to end-user desktop incidents and service requests. They are responsible for troubleshooting issues, coordinating with vendors, and implementing continuous improvements to the service desk platform.
Requires a high school diploma or GED, with a bachelor's degree in information systems or healthcare preferred. Candidates should have 3-5 years of experience in an IT service desk role, with ITIL or A+ certifications being a plus.
OneOncology is positioning community oncologists to drive the future of medical care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer and other diseases. Our team is bringing together leaders to the market place to help drive OneOncology’s mission and vision.
Why join us? This is an exciting time to join OneOncology. Our values-driven culture reflects our startup enthusiasm supported by industry leaders in oncology, urology, technology, and finance. We are looking for talented and highly-motivated individuals who demonstrate a natural desire to improve and build new processes that support the meaningful work of independent physicians and the patients they serve.
Role Summary:
The Service Desk at OneOncology serves as the primary point of contact for all technology-related issues. Reporting to the Director, Service Delivery, the Tech Analyst II is a key technical resource responsible for responding to end-user desktop incidents and service requests reported to the Service Desk. Technology Analysts interact effectively with users and serve as a critical communication link between customers and the Technology organization. In addition, they help represent the Service Desk to internal stakeholders and contribute to the continuous development and improvement of Service Desk processes and services.
This is an onsite role in Nashville, TN.
Responsibilities:
Operations of the day-to-day components of the OneOncology Service Desk. This includes, but is not limited to, trouble ticket resolution, technical customer service, and response to other items related to technology operations.
Responds to and resolves requests for assistance with computer systems and provides superior customer support experiences for users.
Logs and tracks problems; proactively maintains problem tracking databases as part of the problem resolution process.
Trouble-shoot and escalate customer issues for which tier 1 Service Desk is unable to resolve and helps guide tier 1 to resolution when possible.
Determines appropriate technical area or vendor to resolve problems and coordinate with other technical areas as needed.
Partners with product owners to ensure root cause analyses and elimination of service disruptions.
Provide feedback and updates to customers and other appropriate Teammates from start through resolution of enterprise-wide technology issues.
Ensures service support processes, procedures, SLA's, performance metrics and service quality align with and exceed customer expectations.
Helps to plan, test, and implement platform upgrades and maintenance in partnership with product owners.
Define and implement continuous improvements to the service platform while identifying opportunities to leverage automation.
Create standards and procedures to support service desk platform and processes.
Participation in on-call support as needed.
Occasional travel, as needed.
Additional responsibilities as assigned to help drive our mission of improving the lives of everyone living with cancer.
Required or Preferred Qualifications:
Bachelor’s degree in information systems or healthcare related field is preferred
Highschool diploma or GED is required.
3 – 5 years of recent experience in an IT role, service desk, and helpdesk
Healthcare related experience is a plus
ITIL certifications is a plus
Basic certification in A+ and Microsoft Products is preferred; education and/or demonstrated experience may be substituted
Essential Competencies:
Proven experience with IT Service Management transformation and continuous improvement initiatives.
Knowledge and understanding of best practices for service management.
An ability to think critically about systems and adjust as needed.
Proven experience of incident analysis, problem management, and the ability to sustainably remove inefficiencies in the support process
Proven experience of change management and the ability to qualitatively introduce updates to the technology operating environment
Strong communication skills, including the ability to be influential and persuasive with stakeholders.
An ability to market and promote the service desk and to advocate for necessary resources, support, and appreciation for the Service Desk
An ability to recognize service gaps and fill in as a utility player as necessary to complete work and close tickets when service requests spike or service desk resource availability is low
Attendance is an essential job function.
Caring for Cancer Patients is a Privilege!
Tennessee Oncology is one of the nation’s largest community-based cancer care specialists and home to one of the leading clinical trial networks in the country. Established 1976 in Nashville, Tennessee Oncology’s mission remains unchanged: To provide access to high quality cancer care and the expertise of clinical research for all patients at convenient locations within their community and close to their home. To this day, our growing network of physicians and number of locations is based on this mission. In 2018, Tennessee Oncology joined OneOncology, a partnership of oncologists and industry leading experts driving the future of community-based cancer care in the United States, as a founding practice partner. Physicians specializing in gynecologic oncology, palliative care, radiation oncology, and health psychology comprise our group. Tennessee Oncology provides a full range of diagnostic services, including oncology specific expertise in PET/CT and laboratory services. Clinic locations provide on-site chemotherapy treatments so that patients receive care in their community and close to their home. Our physicians utilize the latest in molecular diagnostics and profiling to choose treatments specific to the genetics of your cancer. Oncology research is the largest area of new drug development. Self -administered medications, those taken by mouth or injected by the patient, comprise approximately 40% of these investigative medications. Tennessee Oncology’s in house pharmacy, Park Pharmacy, stocks oncology and hematology medications not readily available at community retail pharmacies. A URAC accredited Specialty Pharmacy, Park provides insurance and benefits investigation, prior authorization services for insurance coverage, co-pay assistance through manufacturer or foundation programs, extensive medication education, and access to a pharmacist 24 hours a day, 7 days a week.
Offices: 2004 Hayes St, Nashville, Tennessee 37203, US
