Mumbai, Maharashtra, India · On-site
Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Senior Manager Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for…
Skills: SAP AMS, SAP Basis, ITIL Framework, Stakeholder Management, Incident Management
Mumbai, Maharashtra, India · On-site
<strong>Job Requirements </strong><br><p><strong>Roles & Responsibilities</strong></p><br/><ul><li>Serve as the primary point of contact for customers post-sale and ensure timely and effective communication.</li><li>Mana…
Skills: Advanced Communication, Customer Orientation, Relationship Building, Interdepartmental Coordination, CRM Management
Mumbai, Maharashtra, India · Hybrid
The KYC Operations Manager is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversi…
Skills: Kyc Operations, Aml Monitoring, People Management, Program Management, Risk Assessment
Mumbai, Maharashtra, India · On-site
Job Requirements Job Title: Senior Project Manager Department/Function: Retail Banking Operations Job Purpose We are looking for a Senior Project Manager to join our Project & Quality Assurance team. This role is respons…
Skills: Project Planning, Stakeholder Management, Governance, Compliance, KPI Analysis
Mumbai, Maharashtra, India · On-site
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …
Skills: HSSE Leadership, Business Development, Transition Management, Behavioral-Based Safety, Incident Reporting
Mumbai, Maharashtra, India · On-site
John Cockerill, enablers of opportunities Driven since 1817 by the entrepreneurial spirit and thirst for innovation of its founder, the John Cockerill Group develops large-scale technological solutions to meet the needs …
Skills: Supplier Quality Assurance, Expediting, Manufacturing Progress Monitoring, Quality Audits, Inspection & Test Plans (ITP)
Mumbai, Maharashtra, India · On-site
Digital Technology Senior Specialist - Digital operations Be part of a successful team! Baker Hughes is the leading energy technology company, who delivers across the energy value chain through our market-leading busines…
Skills: Digital Operations, Data Governance, Program Management, CMDB Data Quality, Application Rationalization
Mumbai, Maharashtra, India · Remote OK
Drive the Future of Polymers|Petrochemicals and Technology Licensing Location: India (Remote) Travel: Approximately 10–25% within India and occasional visits to Baton Rouge and Manchester offices. About the Opportunity T…
Skills: Technology Licensing, Business Development, Strategic Relationship Management, Project Development, Market Strategy
Mumbai, Maharashtra, India · On-site
John Cockerill, enablers of opportunities Driven since 1817 by the entrepreneurial spirit and thirst for innovation of its founder, the John Cockerill Group develops large-scale technological solutions to meet the needs …
Skills: Expediting, Quality Assurance, Quality Control, Supplier Management, Project Coordination
Mumbai, Maharashtra, India · Hybrid
Job Requirements About Godrej Industries Group At the Godrej Industries Group, we are privileged to serve over 1.1 billion consumers globally through our businesses with market leadership positions in the consumer produc…
Skills: SOP Drafting, Internal Controls, RACI Matrix, ICoFR Testing, Analytical Skills
Mumbai, Maharashtra, India · On-site
Requisition Id: 1728510 As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a cult…
Skills: Internal Audit Planning, Risk and Control Frameworks, Control Design Assessment, Operating Effectiveness, Process Gap Identification
Mumbai, Maharashtra, India · On-site
The Acquisition Manager – RL Sales is responsible for driving the acquisition of retail loan customers through direct and indirect channels. The role involves identifying potential customers, managing relationships with …
Skills: Customer Acquisition, Relationship Management, Retail Loan Sales, Compliance, Sales Targeting
Mumbai, Maharashtra, India · On-site
About Us Ribbon Communications (Nasdaq: RBBN) delivers communications software, IP and optical networking solutions to service providers, enterprises and critical infrastructure sectors globally. We engage deeply with ou…
Skills: IP-MPLS, Routing Protocols, Network Troubleshooting, Wireshark, CCNP
Mumbai, Maharashtra, India · On-site
Requisition Id: 1728345 Job specifications: Consultant – FIDS Consultant – FIDS EY is looking for a Consultant in FIDS. The incumbent will executed / lead client engagements related to financial fraud investigations (for…
Skills: Financial Fraud Investigations, Asset Tracing, Money Laundering, Regulatory Investigations, Open-Source Intelligence
Mumbai, Maharashtra, India · On-site
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Account Management, Business Development, Client Management, Client Solutions Advisory, Customer And Client Focus
Mumbai, Maharashtra, India · On-site
Requisition Id: 1728340 Job specifications: Consultant – FIDS Consultant – FIDS EY is looking for a Consultant in FIDS. The incumbent will executed / lead client engagements related to financial fraud investigations (for…
Skills: Financial Fraud Investigations, Asset Tracing, Money Laundering, Regulatory Investigations, Open-Source Intelligence
Mumbai, Maharashtra, India · On-site
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering except…
Skills: Effective Communication, Resilience, Accountability, Teamwork, Judgement & Analysis
Mumbai, Maharashtra, India · On-site
About Us Ribbon Communications (Nasdaq: RBBN) delivers communications software, IP and optical networking solutions to service providers, enterprises and critical infrastructure sectors globally. We engage deeply with ou…
Skills: Routing Protocols, Segment Routing, EVPN, MPLS, L3-VPN
Mumbai, Maharashtra, India · On-site
Controls & Instrumentation Engineer - Zeeco Burner Group Employment Type: Full-Time Experience: 10+ Years About Zeeco: At Zeeco, we are global leaders in advanced combustion and environmental solutions, serving the refin…
Skills: Instrumentation Engineering, Process Control, PLC & Automation Systems, Functional Safety, Combustion Controls
Mumbai, Maharashtra, India · On-site
Requisition Id: 1728547 Job specifications: Associate Consultant – Risk - Internal Audit Associate Consultant - Risk - Internal Audit The opportunity The objective of our advisory risk services is to provide clients with…
Skills: Internal Audit, Governance Risk & Compliance, Enterprise Risk Management, Revenue Assurance, Data Analytics
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Lead and coordinate the SAP AMS team to ensure consistent delivery of application support, incident management, and service request fulfillment. Manage end-to-end service delivery, including system monitoring, upgrades, and continuous improvement of the SAP landscape.
Requires a bachelor's or postgraduate degree with 10-20 years of experience in SAP AMS or support operations. Must possess strong leadership skills and deep knowledge of SAP modules and ITIL processes.
Why PWC
At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.
At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "
Job Description & Summary
A career within SAP Consulting services, will provide you with the opportunity to help our clients maximize the value of their SAP investment with offerings that address sales, finance, supply chain, engineering, and human capital. We provide comprehensive consulting, system integration and implementation services across multiple SAP applications, products and technologies. Simply put, we focus on delivering business led, technology enabled change for our clients including industry specific enterprise resource planning and the latest in mobile, analytics and cloud solutions.
Responsibilities:
Lead, manage, and coordinate the SAP AMS team responsible for application support, incident and problem management, change management, and service request fulfillment across SAP modules.
Ensure consistent delivery of SAP AMS support services meeting agreed SLAs and KPIs.
Collaborate with business stakeholders to understand SAP-related business processes and requirements to provide effective AMS solutions.
Manage end-to-end SAP AMS service delivery, including system monitoring, troubleshooting, upgrades, patches, and preventive maintenance.
Serve as the primary interface between business users, technical teams, and external vendors for SAP AMS services.
Implement and improve SAP AMS processes based on ITIL framework and industry best practices.
Oversee knowledge management, documentation, and training related to SAP AMS operations.
Drive continuous improvement initiatives to optimize SAP landscape performance, reduce incidents, and enhance user experience.
Manage vendor contracts, service providers, and budgets associated with SAP AMS.
Ensure SAP AMS compliance with security policies, audit guidelines, and regulatory requirements.
Prepare and present regular reports on AMS service performance, risks, issues, and improvement plans to senior management.
Support SAP upgrades, patching cycles, and integration projects from an AMS perspective.
Provide leadership, motivation, and career development opportunities for the AMS team.
Mandatory skill sets
Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related discipline.
Minimum 10 years of experience in SAP AMS, SAP support, or SAP Basis/Application operations.
Proven experience managing AMS teams and SAP support operations.
Strong understanding of SAP modules (especially SD, MM, FICO, or relevant modules) and SAP landscape architecture.
Knowledge of ITIL processes and experience working with ITSM tools.
Excellent problem-solving, communication, stakeholder management, and leadership skills.
Experience working with SAP Solution Manager or other AMS management tools is preferred.
SAP certification(s) is a plus.
Preferred skill sets
Strong leadership and team management capabilities.
Excellent analytical and troubleshooting abilities related to SAP applications.
Customer-oriented with a focus on service delivery excellence.
Proactive and able to manage multiple priorities in a dynamic environment.
Experience coordinating with global/offshore teams is an advantage
Years of experience required
10-20 Yrs experience in SAP
Education Qualification
BE/BTech/MBA/MCA/CAs
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required: Master of Business AdministrationDegrees/Field of Study preferred:Certifications (if blank, certifications not specified)
Desired Languages (If blank, desired languages not specified)
At PwC, we help clients drive their companies to the leading edge. We’re a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help build, accelerate and sustain momentum. Find out more at www.pwc.com. PwC: Audit and assurance, consulting and tax services PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Content on this page has been prepared for general information only and is not intended to be relied upon as accounting, tax or professional advice. Please reach out to your advisors for specific advice.
Offices: 1 Embankment Place · 300 Madison Ave, New York, NY 10017, US · 1730 Pennsylvania Ave NW, Washington, DC 20006, US · 8 Cross St, Singapore, Singapore 048424, SG · Paseo de la Castellana, 259B, Madrid, Community of Madrid 28046, ES
