Montreal, Quebec, Canada · On-site
Under the general supervision of the Manager, E-Commerce, the Client Services Operations Coordinator is responsible for the accurate and timely processing of e-commerce orders, including inventory allocation, transfers, …
Skills: Customer service, Order fulfillment, Order management systems, E-commerce platforms, Data entry
Montreal, Quebec, Canada · On-site
Nous sommes à la recherche d’une personne visionnaire et dotée de solides compétences techniques pour occuper le poste de développeur.se sénior de plateforme de données d’apprentissage automatique. Dans ce rôle, vous ser…
Skills: Machine Learning, Data Engineering, Distributed Systems, Ray, Apache Spark
Montreal, Quebec, Canada · On-site
Company Description À PROPOS DE NOUS Indigo est un lieu à la fois réel et virtuel où abondent les livres, les idées et les produits « mode de vie » bien conçus et où l’on trouve les gens créatifs qui contribuent à sa réu…
Skills: Customer Service, Sales, Retail Operations, Communication, Product Knowledge
Montreal, Quebec, Canada · On-site
Chez Tecsys Inc., votre travail ne se limite pas à faire circuler des produits : il contribue à ce que la patientèle reçoive ce dont elle a besoin, au moment où elle en a besoin! Ce dont vous ferez parties Vous contribue…
Skills: Office administration, Facilities coordination, Customer service, Event planning, Vendor management
Montreal, Quebec, Canada · On-site
At Tecsys Inc., your work doesn’t just move products, it helps ensure patients get what they need, when they need it! What You’ll Be Part Of You will help power the supply chains behind critical industries like healthcar…
Skills: Office administration, Facilities coordination, Customer service, Vendor management, Event planning
Montreal, Quebec, Canada · Hybrid
What if you could redefine what's possible? With us, you can. With us, you can. You want Purpose. Growth. Opportunity. People who get it. We are the home of ambitious, passionate, and innovative world shapers. With an un…
Skills: Commercial strategy, Risk management, Executive leadership, Negotiation, Strategic thinking
Montreal, Quebec, Canada · On-site
Description de l'entreprise À PROPOS DE NOUS Indigo est un lieu à la fois réel et virtuel où abondent les livres, les idées et les produits « mode de vie » bien conçus et où l’on trouve les gens créatifs qui contribuent …
Skills: Customer Service, Retail Sales, Communication, Product Knowledge, Adaptability
Montreal, Quebec, Canada · Hybrid
About AlayaCare At AlayaCare, we’re more than just a fast-growing SaaS company, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to d…
Skills: Python, JavaScript, Vue, AWS, Docker
Montreal, Quebec, Canada · Hybrid
$50k–$55k/yr
Pourquoi ce poste est-il important chez Ipsos? La principale responsabilité de l’analyste de recherche est de gérer un large éventail de projets sous la supervision de l’équipe de recherche senior. Bien qu’il s’agisse d’…
Skills: Project management, Market research, Data analysis, Statistical testing, Questionnaire design
Montreal, Quebec, Canada · Hybrid
Description de l'entreprise About AbbVie AbbVie a pour mission de découvrir et d’offrir des solutions et des médicaments novateurs pour répondre à des besoins importants en matière de santé aujourd’hui et relever les déf…
Skills: SAP, Customer service, Order processing, Relationship management, Microsoft Office
Montreal, Quebec, Canada · Remote OK
Company Description MEDFAR Clinical Solutions was founded in 2010 by two aeronautical engineers who realized that the healthcare system was not exploiting the full potential of technology. Supported by a large community …
Skills: Payroll processing, HRIS implementation, Data validation, Compliance reporting, Excel
Montreal, Quebec, Canada · Remote OK
The Emerging Channel Account Manager will be responsible for facilitating both non-touch and Fortinet initiated revenue growth within targeted partner accounts. Responsibilities: Responsible for meeting and exceeding dir…
Skills: Channel sales, Networking, Security, Sales training, Account management
Montreal, Quebec, Canada · Hybrid
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a r…
Skills: Customer service, Order processing, SAP, Oracle, Microsoft Suite
Montreal, Quebec, Canada · Hybrid
Established in 2004, we are a tech pioneer offering world-class adult entertainment and games on some of the internet’s safest and most popular platforms. With the support of an international team of dynamic and collabor…
Skills: DevSecOps, Cloud Security, Security Analytics, AWS, Azure
Montreal, Quebec, Canada · Hybrid
*** English version will follow *** LES TÂCHES QUE VOUS ALLEZ ACCOMPLIR 🎯 · Développer et améliorer les lois de commande (CLaws) existantes et nouvelles ainsi que les outils d’analyse associés en MATLAB et C++. · Souten…
Skills: Flight control laws, Fly-by-wire, Matlab, Simulink, C++
Guelph, Ontario, Canada · Hybrid
$61k–$101k/yr
Company: CGIC Department: Claims Employment Type: Regular Full-Time Work Model: Hybrid (2 days in office) Language: Bilingualism in English and French is an asset. The Opportunity: We are a leading Canadian financial ser…
Skills: Data analysis, SQL, Python, R, Microsoft Fabric
Montreal, Quebec, Canada · On-site
Levy Canada est le traiteur exclusif du Centre Bell, lieu de résidence des Canadiens de Montréal et de la compagnie de production evenko. Levy se spécialise dans la restauration d’aréna …
Skills: Staff supervision, Customer service, Event management, Banquet coordination, Sommelier knowledge
Calgary, Alberta, Canada · Hybrid
$26/hr–$44/hr
Company: CGL Department: Human Resources Employment Type: Temporary Full-Time (4.5 month contract) Work Model: Hybrid Language: English is required, French is an asset. Additional Information: This/these role(s) is/are c…
Skills: Customer service, HRIS management, Payroll processing, Data entry, Communication
Montreal, Quebec, Canada · Hybrid
Description de l'entreprise Élue à plusieurs reprises l'un des meilleurs employeurs de Montréal et récipiendaire du prix Mercuriades 2022 pour Employeur de l'année - Grande Entreprise, Rodeo FX est une entreprise créativ…
Skills: UX Research, UX Design, VFX Production, Usability Testing, Workflow Analysis
Montreal, Quebec, Canada · Hybrid
Company Description Repeatedly voted one of Montreal’s Top Employers and Employer of the Year for the 2022 Mercuriades Awards, Rodeo FX is a high-end creative company offering services in visual effects, advertising, ani…
Skills: UX research, UX design, VFX production, Workflow analysis, Usability testing
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The coordinator manages the end-to-end e-commerce order lifecycle, including inventory allocation, fulfillment, and returns. They also provide high-quality customer support by resolving inquiries and assisting with online sales and website issues.
Candidates should have 1 to 2 years of experience in customer service or e-commerce operations and possess strong communication skills in both English and French. Proficiency in Microsoft Office and familiarity with order management systems like Magento or D365 are highly valued.
Under the general supervision of the Manager, E-Commerce, the Client Services Operations Coordinator is responsible for the accurate and timely processing of e-commerce orders, including inventory allocation, transfers, special orders, returns, repairs, cancellations, and fulfillment updates. Working closely with the Distribution Centre, retail stores, and internal teams, the incumbent ensures order accuracy, inventory availability, and timely fulfillment.
The incumbent also provides exceptional customer service by responding to customer inquiries, resolving concerns, supporting online sales and special orders, and assisting with website-related issues. The role supports the E-Commerce Manager with product updates and initiatives to enhance the online customer experience.
EDUCATION
EXPERIENCE
SKILLS
Please note that due to the nature of the responsibilities of the position, a proficient level of English is required, in particular to communicate regularly with employees outside of Quebec.
Canada’s leading luxury timepiece and fine jewellery group since 1879, rooted in heritage and craftsmanship.
Birks Group Inc. is a leading Canadian luxury group, recognized for its expertise in fine jewellery, timepieces, and curated luxury experiences. Established in Montreal in 1879 by silversmith Henry Birks, the company has built an enduring legacy rooted in craftsmanship, design excellence, and trust. With a national presence across Canada, Birks Group operates proprietary brands, mono-brand boutiques for some of the world’s most prestigious luxury Maisons, and multi-brand destinations that reflect a distinct point of view on luxury. Beyond retail, the Group acts as a brand partner and curator, shaping how luxury is experienced, discovered, and celebrated by Canadians, both in store and online. Birks is one of the few Canadian companies to have held a royal warrant, underscoring a long-standing reputation for exceptional quality and design. The Group has also earned international recognition for jewellery innovation and has played a pioneering role in advancing ethical and responsible practices, including the introduction of Canadian-mined diamonds. Guided by a commitment to excellence, integrity, and long-term impact, Birks Group continues to evolve the luxury landscape in Canada, honouring its heritage while leading with purpose, innovation, and enduring value.
Offices: 2020 boulevard Robert-Bourassa, suite 200, Montreal, Quebec H3A 2A5, CA
