Please refer to the How to Apply for a Job (for External Candidates) job aid for instructions on how to apply. If you are an active McGill employee (ie: currently in an active contract or position at McGill University), …
Please refer to the How to Apply for a Job (for External Candidates) job aid for instructions on how to apply. If you are an active McGill employee (ie: currently in an active contract or position at McGill University), …
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$29/hr–$36/hr
Full-time
professional certificate, bachelor degree
Health insurance, Dental insurance, Life insurance, Defined contribution pension plan, Group registered retirement savings plan, Tax free savings account
Posted 2d ago
Apply by Sep 26
~35 hrs/week
Responsibilities
Provides frontline circulation services and operational support, including resource sharing, reserves management, and collection maintenance. Coordinates daily service desk workflows, assists with staff training, and provides research and reference assistance to library users.
Requirements
Requires a DEC in Information and Library Technologies or equivalent experience, with a Bachelor's degree considered an asset. Candidates must have at least 3 years of related experience and proficiency in both English and French.
If you are an active McGill employee (ie: currently in an active contract or position at McGill University), do not apply through this Career Site. Login to your McGill Workday account and apply to this posting using the Find Jobs report (type Find Jobs in the search bar).
Hiring Unit: Nahum Gelber Law Library (McGill University Libraries)
Schedule: Monday to Friday, 9 am to 5 pm. Work done 100% on-site
Position Summary: Under the direction of the immediate supervisor, provides frontline service and operational support in the Nahum Gelber Law Library. Coordinates day-to-day activities within assigned service areas, assists with the training and guidance of staff and student employees, and contributes to the delivery of high-quality user services. Supports access to library collections through circulation, resource sharing, reserves management, collection maintenance, and the provision of information regarding library services, resources, and procedures. Maintains records, equipment, and supplies related to library operations.
Major Duties and Responsibilities:
Provides circulation services, including the lending, return, renewal, recall, and retrieval of library materials, and issues borrowing privileges in accordance with library policies.
Assists in the coordination of daily service desk operations by organizing workflows, providing guidance to staff and student employees, monitoring service delivery, and helping to resolve operational issues.
Processes payments and maintains related records, and supports activities related to fines, overdue materials, and user notifications.
Supports interlibrary loan and document delivery services by receiving requests, verifying availability of materials, retrieving eligible items, and coordinating requests with partner institutions.
Maintains records, reports, invoices, and statistical information related to interlibrary loans, overdue materials, and other circulation activities.
Manages course reserve materials by processing, updating, organizing, and monitoring access to high-demand resources.
Assists users by providing information about library services, policies, spaces, and collections, and communicates with users regarding requests, recalls, holds, and other circulation matters.
Provides basic research and reference assistance by helping users navigate the library catalogue, discovery tools, databases, and other information resources, and refers complex inquiries to librarians when appropriate.
Supports the processing and physical maintenance of library materials by receiving and preparing items, applying barcodes and security devices, preparing materials for binding, and carrying out routine repairs when appropriate.
Maintains accurate records and files, updates databases, prepares reports, and compiles statistical information related to library operations.
Contributes to the continuous improvement of service delivery by participating in the development and refinement of workflows, procedures, and operational practices.
Opens and closes service areas as required, monitors the condition of public and staff spaces, maintains equipment and supplies, assists users with equipment, and arranges servicing when necessary.
Coordinates bookings and reservations for study spaces, meeting rooms, and other library resources in accordance with established procedures.
Supports collection maintenance activities by retrieving, sorting, shelving, and organizing materials; conducting shelf-reading and inventory projects; and participating in collection shifts and space management initiatives.
Uses a variety of technologies and office equipment, including library management systems, computers, scanners, photocopiers, and other specialized tools required to support library services.
Performs other related duties consistent with the responsibilities of the position.
The list of duties and responsibilities outlined above is representative and not a complete and detailed list of tasks which may be performed by an employee whose position has been matched to this generic job description.
Other Qualifying Skills and/or Abilities:
DEC in Information and Library Technologies or equivalent experience. Bachelor's degree is an asset.
Experience working in a client service focused environment with a proven ability to deal with people at all levels.
Organizational, customer service and teamwork skills, problem solving ability, proven ability to work with automated systems, and a general understanding of a library environment.
Physical requirements include moving and lifting weights of up to 20 kgs., handling dusty and other various types of library materials, shelving and shifting books, bending, walking (includes walking between buildings), working while standing.
Demonstrated ability to work in a computerized environment.
English, spoken and written. French, spoken and written. McGill University is an English-language university where day to day duties require English communication both verbally and in writing.
Experience in a law library or legal knowledge (preferred)
As one of Montreal's Top Employers, here is what we offer:
Competitive benefits package (Health, Dental, Life Insurance) (if eligible)
Defined contribution pension plan (with employer contribution up to 10%) (if eligible)
Group Registered Retirement Savings Plan (RRSP) and Tax Free Savings Account (TFSA)
Competitive vacation policy
Two (2) personal days
Two (2) floating holidays
Nine (9) "Summer Fridays" - paid days off between the St-Jean Baptiste holiday and Labour Day
Paid time off over the December holiday period
Tuition waiver for regular employees and their dependents
Up to two (2) days of remote work per week where the position permits
Before applying, please note that to work at McGill University, you must be both authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based / located.
Knowledge of English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level 3 on a scale of 0-4.
For a definition of our language proficiency levels, please click here.
Minimum Education and Experience:
DEP - Secretarial Studies 3 Years Related Experience / DEP - Office Systems
Hourly Salary:
(MUNACA Level F) $29.42 - $36.46
Hours per Week:
35 (Full time)
Supervisor:
Associate Librarian
Position End Date (If applicable):
Deadline to Apply:
2026-09-25
McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, accessibilityrequest.hr@mcgill.ca.
Building a healthier future for all, one smile at a time
Industry
Higher Education
Company size
201-500 employees
Founded
1904
Headquarters
Montreal, Quebec
LinkedIn followers
2,748
The mission of the Faculty of Dental Medicine and Oral Health Sciences of McGill University is to advance transformative education, science-based intervention and lifelong learning grounded in high calibre research and exceptional clinical training. Our programs foster access to integrated care, community service and engagement. We bridge fundamental, applied and translational research to dental practice using creative knowledge transfer. Through strong community partnerships as well as national and international collaboration, our faculty promotes sustainable growth, connectivity and innovation.
The Faculty of Dental Medicine and Oral Health Sciences envisions a world rooted in conscientious caring for life, and a healthy and supportive environment for all. We strive for distinction in research, innovation and education for oral health and well-being.
Offices: 2001 Avenue McGill College, Montreal, Quebec H3A 1G1, CA