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$122k–$168k/yr
Full-time
bachelor degree
Health benefits, Dental benefits, Retirement and savings programs, Employee Share Ownership Plan, 10% in-store discount, Virtual healthcare
Posted 1d ago
Apply by Sep 19
~40 hrs/week
Responsibilities
The District Operator is responsible for driving operational excellence, business performance, and customer experience across the Western Ontario district. They will lead store leadership teams, manage P&L, ensure compliance, and execute strategic business plans to drive growth.
Requirements
Candidates must have an undergraduate degree and at least 10 years of relevant experience, including a minimum of three years as a Store Manager. Strong knowledge of store operations, unionized environments, and franchise business models is required.
Full job description
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers where your unique contributions drive success.
Overview
We are looking for a District Operator for the Western Ontario region (Sobeys/Foodland) who will play a critical role in driving operational excellence, business performance, and an industry-leading customer and employee experience across your district. You’ll lead and develop Store Leadership teams, build strong partnerships across the organization, and translate business strategies into meaningful results at the store level.
You’ll be accountable for the overall performance of your district, including sales, profitability, people development, customer experience, compliance, and community engagement. Through strong leadership, collaboration, and a customer-first mindset, you’ll empower teams to deliver on our brand promise and achieve our business goals.
Here’s where you’ll have an impact:
Drive employee engagement and industry-leading customer experience within the district
Execute safety practices in collaboration with Integrated Health Management and Food Safety teams
Collaborate regularly with Manager Operations team, Merchandising, Customer Engagement/Experience to establish merchandising and customer experience strategies
Collaborate regularly with Operations Standards and Planning (Business Development) on Franchisee relations
Partner with Human Resources, Learning & Development, Change and other lines of business to support effectively lead people and their development
Collaborate and liaise with all lines of business that effect retail to drive effective programs and processes
Coach, develop and empower their teams
Review employee and customer engagement results and develop overall action plans, and coach according to market insights
Inspire a positive, customer-oriented culture and develop customer service KPIs
Lead Store Leadership teams and oversee store management development
Oversee stores life cycle including selection, training, performance management, and compensation
Own succession planning performance
Own district team strategy
Build strategy that aligns with functional strategy
Develop Key Performance Indicators (KPIs) to measure success
Communicate with leader/team to provide KPI and strategy updates
Lead district external compliance and implementation of industry-leading store standards
Own implementation of external compliance including Integrated Health Management and Food Safety regulations
Own the execution of internal programs to drive store, product, labour and customer service standards
Oversee community involvement and brand advocacy within the district
Drive implementation of Corporate Social Responsibility initiatives and district involvement in the community
Own district Income/Profit & Loss and drive performance to meet targets
Own development of district business plans to drive sales/business growth
Lead capital projects
Oversee plan vs. actual performance
What you bring to the table:
An undergraduate degree and a minimum of 10 years of relevant experience
Minimum of three years’ experience as a Store Manager or equivalent leadership experience
Strong, well-rounded knowledge of store operations and the ability to translate operational priorities into business results
Strong understanding of business processes, tools, and performance management practices
Knowledge of union contracts and experience working within unionized environments
Understanding of franchise business models and the ability to build effective relationships with Franchisees
Thorough knowledge of company policies, procedures, and operational standards
Proven ability to lead, coach, develop, and empower high-performing teams
Strong business acumen, with experience using KPIs, financial results, and market insights to identify opportunities and drive performance
Demonstrated ability to build and execute strategic business plans in a multi-store or district environment
Strong communication, collaboration, and relationship-building skills, with the ability to influence across multiple lines of business
Ability to navigate change, prioritize competing demands, and effectively translate organizational strategy into action
Proficiency in Microsoft Office Suite and business reporting tools
Must have a valid driver’s license
#LI-Hybrid #LI-LM1
Who we are
Sobeys is one of Canada’s leading grocery retailers, with more than 1,600 stores across all 10 provinces and banners including Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, and Lawtons Drug Stores. Our 128,000 teammates and franchise affiliates are passionate about delivering great food and exceptional experiences to our customers and communities.
We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and savings programs including an Employee Share Ownership Plan, a 10% in-store discount at participating banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid vacation.
Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required please click the “I’m interested” or "Apply" button above. Individual compensation is determined based on qualifications, experience, and internal equity within the range provided.
Additional Information
External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization.
We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company. Hiring decisions are made by our Hiring Teams.
Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process.
Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.
Related keywords
District OperatorSobeysRetailOperationsP&L ManagementStore LeadershipFranchise RelationsKPIsBusiness DevelopmentComplianceFood SafetyIntegrated Health ManagementSuccession PlanningCapital ProjectsMicrosoft Office SuiteStrategic Planning