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Provide frontline technical support for hardware, software, and systems to ensure reliable IT services for employees. Responsibilities include configuring equipment, managing user accounts, and maintaining hardware and software inventories.
Requires a college graduate with at least two years of experience in computer system maintenance and administrative troubleshooting. Must possess a valid driver's license and strong interpersonal skills to support users in a fast-paced environment.
End-User Support Specialist
IT Department
Mississauga, ON
Annual Salary Range: $57,000 - $61,000 CAD
Build your IT career with Pinchin as an End‑User Support Specialist, supporting users and systems from our Mississauga, ON office.
Pinchin makes buildings and environments better. We are a multidisciplinary engineering and consulting firm with offices across North America. Our teams bring together expertise in environmental services, compliance, building science and resiliency, occupational health and safety, sustainability, and engineering. We help clients create safe, healthy, and higher performing places through solutions that reflect innovation, care, and deep technical insight.
At Pinchin, we empower our people to uphold unwavering principles and work with purpose to create better outcomes for our clients, communities, and environments.
Pinchin is seeking a skilled End User Support Specialist to join our join our IT Team in Mississauga, ON. The role reports to Manager, IT Support.
Role Overview
The End‑User Support Specialist provides frontline technical support to Pinchin employees, ensuring reliable, efficient, and professional IT services across the organization. Reporting to the Manager, IT Support, this role is responsible for supporting end‑user hardware, software, and systems while maintaining high standards of service, documentation, and quality control. The End‑User Support Specialist works closely with internal teams to resolve technical issues, support new employee onboarding, and contribute to a positive, productive work environment that reflects Pinchin’s core values.
Your Role and Action
What you bring to the Pinchin team:
The right candidate is a customer‑focused IT support professional with a strong technical foundation and a service‑oriented mindset. You bring accountability, attention to detail, and the ability to troubleshoot, prioritize, and resolve end‑user issues efficiently in a fast‑paced business environment. You are confident supporting users across hardware, software, and communication systems while working collaboratively with internal teams to ensure reliable and effective technology support.
Current employees are encouraged to speak with their HR Advisor for information on the application process.
Pay ranges are listed as required by law. Final compensation reflects each candidate’s education, experience, qualifications, and work location.
As part of our recruitment process, we use AI technology to support a fair and consistent evaluation of all applicants.
What makes Pinchin different?
We offer competitive salaries and great benefits. What sets Pinchin apart is our commitment to people and purpose. You will join a team that values curiosity, integrity, and learning. You will grow alongside supportive leaders and subject matter experts who want you to succeed.
Step into a dynamic leadership role where you’ll mentor talented professionals, benefit from competitive compensation and extended coverage from day one, enjoy an RRSP Matching Program and annual bonuses, engage with expert led problem solving networks, and thrive in a flexible, supportive environment dedicated to recognizing and developing senior level expertise.
Explore our offerings: Pinchin Benefits
Additional Information
We are committed to employment practices that support a diverse and inclusive workplace. If you require reasonable accommodation during the recruitment process, please let us know.
If you require reasonable accommodation during the recruitment process, please let us know.
We make buildings and environments better.
Pinchin Ltd. is one of North America's premier environmental, engineering, building science, and health & safety consulting firms. Established in 1981 by Dr. Don Pinchin to provide consulting services to the asbestos abatement industry, the company has grown to over 1000 staff in 60+ offices across North America. Pinchin provides a comprehensive range of services, including... Building Science & Sustainability, Environmental Due Diligence & Remediation, Emissions Reduction & Compliance, Environmental Science, Geo-technical Engineering, Indoor Environmental Quality, Hazardous Building Materials (Asbestos, Lead, Radon), Environmental Laboratory Services (Asbestos, Mould, Odour, Legionella), Mechanical Engineering & Design, Occupational Health & Safety, Training seminars & courses in all aspects of these fields. With a focus on balancing your business goals with an understanding of both natural and built environments, Pinchin can help you investigate potential building sites and ensure that your office complex provides a safe and healthy working environment for your staff. As a leader in environmental, health, and safety consulting, Pinchin helps you stay compliant with increasingly complex environmental, health and safety standards and laws, both in Canada and the United States. We invite you to contact us for more information.
Offices: 2360 Meadowpine Blvd, Unit 2, Mississauga, Ontario L5N 6S2, CA · 1634 Harvey Ave., Suite 300, Kelowna, British Columbia V1Y 6G2, CA · 36 Durand Rd, Winnipeg, Manitoba R2J 3T2, CA · 1 Hines Rd, Suite 200, Ottawa, Ontario K2K 3C7, CA · 1456 Centennial Dr, Suite 2, Kingston, Ontario K7P 0K4, CA
