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Full-time
professional certificate
Medical Insurance, Dental Insurance, Vision Insurance, Health Savings Account With Company Match, 401(k) Retirement Plan With Company Match, Paid Vacation
Posted 53d ago
~40 hrs/week
Responsibilities
Perform routine maintenance and skilled repairs to the building, equipment, and guest rooms to ensure operational efficiency. Provide attentive and professional service to guests while adhering to safety regulations and brand standards.
Requirements
Requires specialized knowledge or certification in trades such as plumbing, electrical, or HVAC, with trade school or college coursework preferred. Must be physically capable of lifting over 100 pounds and flexible to work variable shifts, including weekends and holidays.
Full job description
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast.
An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.
Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.
Job Description Summary
The Engineer sets the tone for Sonesta’s mission by always going above and beyond for our guests. The role’s primary responsibility is to perform routine maintenance and skilled repairs to the building and equipment. The Engineer shall provide attentive and courteous service to guests, assist guests with inquiries, and ensure their stay with Sonesta is filled with Amazing Moments. The ideal candidate has a passion for hospitality and providing exceptional guest service.
Job Description
Work Environment
Interior and exterior of building with potential for guest facing contact.
Exposure to extreme temperatures inside and outside of the building.
Physical Demands
Must be able to exert in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
Frequent bending, kneeling, climbing, stooping and reaching.
Ability to stand during entire shift.
Expected Hours of Work
Must be flexible to work variable days of the week to include weekends and holidays.
Must be flexible to work variable shifts (days, nights, overnights).
Ten to twelve hour shifts sometimes required.
Education and Experience
Specialized knowledge and skills or certification within a field or discipline such as plumbing, electrician, carpentry, equipment mechanics, HVAC, refrigeration, etc.
Trade school and/or college course work in related field preferred.
Experience in a hotel or a related field preferred.
Principle duties and responsibilities (Essential Functions) include:
Perform general maintenance and repairs for assigned area of expertise such as the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, water treatment systems, and swimming pool, etc.
Perform preventative maintenance on a regular basis and ensure that assigned equipment is maintained and operational.
Adhere to federal, state and local safety regulations, brand standards and other compliance requirements.
Report all unsafe conditions or malfunctioning equipment to supervisor.
Follow procedures that ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc.
Replenish supplies and inventory in a timely and efficient manner and minimizes waste.
Take required readings on equipment.
Replace and program televisions as needed.
Replace light switches, receptacles, light bulbs and fixtures.
Paint designated areas and perform plumbing repairs (i.e. clogged drains, copper pipe, change washers, change handles, drain fittings, etc).
Understand and be able to read blueprints and wiring diagrams.
Refurbish furniture and fixtures and repair all types of wall coverings.
Repair and program hotel electronic lock system.
Deal with reasonable complaints/requests with professionalism and patience.
Display professional appearance and demeanor at all times.
Attend departmental pre-shift and mandatory meetings.
Perform other duties as requested by management.
Qualifications and Skills
Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
Ability to prioritize and multitask.
Excellent organizational skills and attention to detail.
Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive instructions for the day and/or to read equipment repair manuals.
Mathematical skills, including basic math, percentages, quantities, and variances.
Professional verbal communication skills.
Excellent interpersonal and customer service skills.
Prioritization and time management skills.
Additional Job Information/Anticipated
Pay Range
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Hospital Indemnity
Critical Illness Insurance
Accident Insurance
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Sonesta is now the 8th largest hotel company in the US, with 13 brands that consist of 1100 hotels, 100K+ rooms across three continents and include The Royal Sonesta, The James Hotels, Classico Collection by Sonesta, Sonesta Hotels & Resorts, MOD Collection by Sonesta, Sonesta Select, Sonesta ES Suites, Sonesta Simply Suites, Red Lion Hotels, Inns & Suites by Sonesta, Signature Inn by Sonesta, Americas Best Value Inn by Sonesta and Canadas Best Value Inn by Sonesta.
With the growth of the company, we have also expanded our award-winning guest loyalty program – Sonesta Travel Pass. Offering guests a variety of travel experiences, free nights, value added perks, points that can be redeemed at any of Sonesta's hotels.
Sprung from the classic hoteliers of the mid-20th century, Sonesta is a collection of hotels, resorts, suites and cruises enjoys a rich history celebrating over 85 years in hospitality. When savvy travelers stay in one of our locations throughout the world, they are treated to a genuine experience, reflective of the culture and personality of the destination. Guests are always delighted to find that we have let the outside culture in!
As one of the original hoteliers in the United States, Sonesta has a solid understanding of what drives the passion for travel – service, beautiful surroundings and an unmatched destination experience delivered with style. It’s our employees who deliver on this promise with integrity and passion, ensuring our future will be as strong as our past.
Discover what you have been missing at Sonesta. Join us. We can’t wait to meet you.
Offices: 400 Centre St, Newton, Massachusetts 02458, US
Integrity. Authenticity. Quality. Concern. These four cornerstones keep the Sonesta family of hotelsguestsemployees and communities strong. We invite you to experience our Culture of Caring for yourself.LifestyleLeisureHospitalityHotelAsset ManagementReal EstateEvents