Field Case Manager - Bilingual Spanish Required - Miami, FL
Miami, Florida, United States · On-site
$24/hr–$43/hr
Mid level$7.6B raised
This is a full-time opportunity - Monday through Friday - 8:00am to 5:00pm At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work…
Skills: Case Management, Spanish Bilingualism, Care Planning, Patient Advocacy, MS Office
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Patient Community Outreach Manager - Miami and Ft. Lauderdale
Fort Lauderdale, Florida, United States · Hybrid
$69k–$76k/yr
Senior
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Job Title: Customer Experience Representative Job Family: BMUSA Customer Service FLSA Status: Hourly Summary The Customer Experience Representative (CER) will act as a liaison between various departments including the ca…
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At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
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Environmental Worker/ Full-time/ Day Shift/ HouseKeeping Services/ Jackson West Medical Center
Miami, Florida, United States · On-site
Entry level$600K raised
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Switchboard Operator Full Time Days : Job ID 164587
Miami, Florida, United States · On-site
Entry level
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Exowatt is revolutionizing the energy landscape for the AI era with our groundbreaking P3 system that captures solar energy, stores it as heat, and generates electricity on demand. Founded in 2023 and backed by leading i…
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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
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Skills: People Leadership, Sales Performance, Merchandising, Customer Experience, Staffing
Job Context The Sales Engineer will serve as a technical expert, bridging the gap between our product offerings and specific needs of our clients. What You’ll Do What You’ll Do Translate technical features into business …
Coordinate long-term care needs for patients in the local community by assessing and implementing individualized care strategies. Act as a single point of contact to advocate for patients and ensure they receive appropriate social and health services.
Requirements
Requires a four-year degree with 2+ years of experience, or 6+ years of social service experience without a degree. Must be bilingual in Spanish, possess a valid driver's license, and have proficiency in MS Office.
Full job description
This is a full-time opportunity - Monday through Friday - 8:00am to 5:00pm
At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
You push yourself to reach higher and go further. Because for you, it’s all about ensuring a positive outcome for our members. In this role, you’ll work in the field and coordinate the long-term care needs for patients in the local community. And at every turn, you’ll have the support of an elite and dynamic team. Join UnitedHealth Group and our family of businesses and you will use your diverse knowledge and experience to make health care work better for our patients. You will be an essential element of an Integrated Care Model by relaying the pertinent information about the member needs and advocating for the best possible care available, and ensuring they have the right services to meet their needs.
Primary Responsibilities:
Assess, plan, and implement care strategies that are individualized by patient and directed toward the most appropriate, lease restrictive level of care
Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services
Manage the care plan throughout the continuum of care as a single point of contact
Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
Advocate for patients and families as needed to ensure the patient’s needs and choices are fully represented and supported by the health care team
Expect to spend about 80%25 of your time in the field visiting our members in their homes or in long-term care facilities. You’ll need to be flexible, adaptable and, above all, patient in all types of situations.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Four-year degree plus 2+ years of relevant experience
No degree, 6+ years of relevant social service or case management experience
1+ years of experience with MS Office, including Word, Excel, and Outlook
Bilingual Spanish
Driver's license and access to reliable transportation and the ability to travel within assigned territory to meet with members and providers
Preferred Qualifications:
LTC Case management experience
Experience with electronic charting
Experience with arranging community resources
Field-based work experience
Experience in serving individuals with co-occurring disorders (both mental health and substance use disorders)
Background in managing populations with complex medical or behavioral needs
Experience in long-term care, home health, hospice, public health, or assisted living
Experience with local behavioral health providers and community support organizations addressing SDOH (e.g., food banks, non-emergent transportation, utility assistance, housing/rapid re-housing assistance, etc.)
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $24.00 to $43.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Related keywords
Integrated Care ModelLong-term CareSocial Determinants of HealthSDOHCo-occurring DisordersMental HealthSubstance Use DisordersHome HealthHospicePublic HealthAssisted LivingCase ManagementPatient AdvocacyElectronic ChartingMicrosoft WordMicrosoft Excel
UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.
We are 340,000 colleagues in two distinct and complementary businesses working to help build a modern, high-performing health system through improved access, affordability, outcomes and experiences.
Optum delivers care aided by technology and data, empowering people, partners and providers with the guidance and tools they need to achieve better health. UnitedHealthcare offers a full range of health benefits, enabling affordable coverage, simplifying the health care experience and delivering access to high-quality care.
We work with governments, employers, partners and providers to care for 147 million people and share a vision of a value-based system of care that provides compassionate and equitable care.
At UnitedHealth Group, our mission calls us, our values guide us and our diverse culture connects us as we seek to improve care for the consumers we are privileged to serve and their communities.
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More about UnitedHealth Group can be found at unitedhealthgroup.com/
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