Melbourne, Victoria, Australia · On-site
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Skills: Administration, Reception, Customer Service, Office Coordination, Records Management
Melbourne, Victoria, Australia · Hybrid
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Melbourne, Victoria, Australia · On-site
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Melbourne, Victoria, Australia · On-site
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Melbourne, Victoria, Australia · On-site
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Melbourne, Victoria, Australia · On-site
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Melbourne, Victoria, Australia · On-site
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Melbourne, Victoria, Australia · Hybrid
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Melbourne, Victoria, Australia · On-site
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Melbourne, Victoria, Australia · Hybrid
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Melbourne, Victoria, Australia · On-site
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Melbourne, Victoria, Australia · On-site
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Melbourne, Victoria, Australia · On-site
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Melbourne, Victoria, Australia · Hybrid
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Melbourne, Victoria, Australia · Hybrid
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Melbourne, Victoria, Australia · Hybrid
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Melbourne, Victoria, Australia · On-site
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Melbourne, Victoria, Australia · Hybrid
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Melbourne, Victoria, Australia · Hybrid
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Melbourne, Victoria, Australia · On-site
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Act as the first point of contact for clients and visitors while managing high-volume inquiries and office administration. Provide operational support to management and maintain accurate client records within internal systems.
Requires strong experience in administration and business support with a commitment to exceptional customer service. Candidates must be organized, proactive, and proficient in the Microsoft Office suite.
IPAR is a national occupational rehabilitation provider supporting thousands of people who may be living with an illness, disability, or injury. Whether it is through workplace rehabilitation, counselling, injury prevention or finding new employment, our care is tailored to each and every individual. We work with our clients to identify their goals and provide psychological or physical supports to help them live life to its fullest potential. Our team of highly skilled allied health professionals and employment consultants include Occupational Therapists, Physiotherapists, Exercise Physiologists, Psychologists and Rehabilitation Counsellors. IPAR is just one of the purpose-built, industry leading brands in the global MedHealth network. We make impact and we achieve outcomes through the meaningful and purposeful work that we do every day.
Why joins us?
We are seeking individuals with a background in Administration or Reception to work Part Time (3 days per week) within the Occupational Rehabilitation sector, based 100% in our Melbourne Office.
In this role, you will be the first point of contact for clients, customers and visitors, delivering exceptional customer service while managing a broad range of administrative and office coordination responsibilities.
Some of your day to day includes:
We are looking for someone who is organised, proactive and adaptable with excellent communication skills and a strong commitment to customer service. You are comfortable managing competing priorities, maintaining confidentiality and working collaboratively within a fast-paced environment.
You will also have:
Every day, we seek better together, for our clients, our customers, our community and each other.
Here at IPAR, we have three simple but powerful values that drive every decision we make as a business and as a team. Our values have been created by our people and reflect the incredible team that work here, and what is important to them.
Great People - To be an IPARian means being caring, collaborative and inclusive. We’re accountable, approachable and authentic, lifting ourselves and others to be the best we can be each and every day.
Big Hearts - We’re here to make a positive difference for our clients, our customers, our team and our community. We believe in making meaningful connections as we support people in their time of need.
Bold Ideas - Is there a better way? Let’s find it. We show curiosity and courage in the face of challenge or change and draw on experts, insights and evidence to continually deliver the highest quality solutions.
If you would like to have a confidential discussion about the role [quoting REF10200B] or if you want to express of interest for a career with IPAR, please contact our Talent Acquisition Specialist, Grant Devlin on 0474 740 466.
Our fast-growing team of more than 4,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQIA+ community, veterans, carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.
Supporting NDIS participants to get more out of life today
Ability Action Australia is an approved provider of NDIS registered therapeutic, positive behaviour and employment supports across Australia. Our dedicated team of clinicians provide a broad range of fast and tailored assessment and therapy services to improve people’s capabilities and support them achieving their goals. Our purpose is to provide ease of access, reliable health and wellbeing services that enable NDIS participants to get more out of life today. Ability Action Australia is part of MedHealth. MedHealth supports thousands of people every year to achieve better life and health outcomes through a unique combination of strengths, capabilities and resources which span employment, medical opinion, advisory, rehabilitation and return to work services. Delivering localised expertise in more than 300 locations across Australia, we are wherever our customer need us most, when they need us.
Offices: 31 Market St, Suite 3201, Sydney, New South Wales 2000, AU · 8 Beulah Rd, Ground Floor, Norwood, South Australia 5067, AU · 15 Lambton Rd, Broadmeadow, New South Wales 2292, AU · 490 Northbourne Av, Suite 4, Level 5, Dickson, Australian Capital Territory 2602, AU
