Sydney, New South Wales, Australia · Remote OK
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Skills: CRM Strategy, Lifecycle Marketing, Marketo, Email Marketing, SMS Marketing
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Melbourne, Victoria, Australia · On-site
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Melbourne, Victoria, Australia · On-site
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Melbourne, Victoria, Australia · Hybrid
Introduction The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as …
Skills: Aws Lattice, Aws Private Link, Terraform, Github Actions, Devops
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Develop and execute CRM and lifecycle marketing strategies to drive engagement, retention, and growth for fintech clients. Build and optimize campaigns across email, SMS, and automation platforms while analyzing performance for continuous improvement.
Requires over 5 years of experience in CRM or lifecycle marketing with essential proficiency in Marketo. Candidates must possess a strategic mindset, hands-on execution skills, and excellent communication abilities.
At Dijitally, we help ambitious brands grow through smart digital marketing. As we continue expanding our work with one of the world's leading fintech companies, we're looking for an experienced Freelance CRM Manager to join us on a part-time contract (20–25 hours per week).
You'll work closely with the Group Account Director and CRM Lead on the strategy and execution for key client accounts, delivering high-performing lifecycle campaigns that drive engagement, retention and growth.
Develop CRM and lifecycle marketing strategies.
Build and optimise campaigns across email, SMS and marketing automation.
Analyse performance and continuously improve results.
Partner with clients and our Strategy, Creative and Performance teams to deliver outstanding work.
5+ years' CRM or lifecycle marketing experience.
Strong Marketo experience (essential)
Experience with platforms like Klaviyo, Salesforce Marketing Cloud or similar is a bonus.
A strategic mindset with hands-on execution skills.
Excellent communication and stakeholder management.
This is a remote, freelance contract, averaging 20–25 hours per week. We're flexible on how you structure your week, provided you're responsive, collaborative and available during AEST business hours.
We're a collaborative, flexible agency that values great people, great work and long-term partnerships. If you're an experienced CRM specialist looking for meaningful work with exciting clients and genuine flexibility, we'd love to hear from you.
Dijitally offers a range of creative, production and marketing services spanning multiple platforms and media. We work with a wide range of global clients to deliver connected digital experiences. We offer focused services in areas of: - UI/ UX Research and design - Front / Backend Development - Conversion Rate Optimisation - eCommerce Marketing strategy development and implementation - Pay Per Click (PPC) Management - SEO - Email Marketing - Out OF Home Design & Development - Usability, Web Design & Illustrations - Motion Graphics
Offices: 701/88 Foveaux St, Surry Hills, NSW 2010, AU
