Mason, Ohio, United States · Hybrid
$17/hr–$25/hr
Be Part of an Amazing Story. Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores a…
Skills: Customer service, Sales, Upselling, Cross-selling, Communication
Mason, Ohio, United States · On-site
Company Description Full-Service Facility Maintenance company offering a wide range of janitorial services for industrial, commercial and construction customers throughout Northeast Ohio for the past 30 years. Job Descri…
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VEGA Americas, Inc.Mason, Ohio, United States · On-site
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Mason, Ohio, United States · Hybrid
At Citizens, we’re more than a bank and here, you’ll experience new things, create new opportunities, think beyond your role, and make an impact! As the Home Equity Processor Team Lead, you will receive and evaluate docu…
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Mason, Ohio, United States · On-site
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Mason, Ohio, United States · On-site
$16/hr–$17/hr
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t…
Skills: Store operations, Customer service, Team development, Inventory management, Loss prevention
Mason, Ohio, United States · Hybrid
$144k–$219k/yr
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Mason, Ohio, United States · On-site
$17/hr–$18/hr
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Mason, Ohio, United States · On-site
$69k–$96k/yr
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Skills: Artwork design-to-print, Project management, Print feasibility, Copy management, Brand identity
Mason, Ohio, United States · On-site
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Skills: Forklift operation, Material handling, Safety inspection, Inventory management, Warehouse operations
Mason, Ohio, United States · On-site
$60k–$70k/yr
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Skills: Kitchen management, Food production, Staff scheduling, Inventory management, Butchering
Mason, Ohio, United States · On-site
Company StatementGraham Packaging is a people, planet and values-based company and a leader in sustainable packaging manufacturing. From the kitchen to the laundry room, Graham Packaging is part of your everyday life. Fo…
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Mason, Ohio, United States · On-site
Open the Door to Your Future with Clopay Corporation & CornellCookson At Clopay Corporation, we are more than just North America’s largest residential and commercial garage door manufacturer—we are a powerhouse of innova…
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Mason, Ohio, United States · On-site
Mercy Health About Us As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this g…
Skills: Nursing care, Patient assessment, Operating room management, Surgical assistance, Critical care
Mason, Ohio, United States · On-site
Mercy Health Intro paragraph As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in…
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Mason, Ohio, United States · On-site
$110k–$165k/yr
Job Location MASON BUS AND INNOVATION CTR Job Description Ever develop and launch a new brand from the ground up? Grow a $1B Brand? If that sounds interesting, Habitat Care, formerly PG Ventures, is the place for you! Ha…
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Mason, Ohio, United States · On-site
Mercy Health About Us As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this g…
Skills: Patient care, Vital sign measurement, Personal care, Hygiene assistance, Mobility assistance
Mason, Ohio, United States · On-site
Overview At Community First Solutions, our nursing team takes a resident-first approach—ensuring wellness plans are guided by each individual’s needs and goals. As a Staff Nurse LPN/RN, you’ll work side…
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Iowa City, Iowa, United States · On-site
$29/hr–$50/hr
Job Location MASON BUS AND INNOVATION CTR Job Description P&G is the largest consumer packaged goods company in the world. We have operations in over 75 countries, with 65 trusted brands that improve lives for 5 billion …
Skills: Quality assurance, Analytical skills, Data analysis, Problem solving, Risk assessment
Mason, Ohio, United States · On-site
Mercy Health About Us As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this g…
Skills: Patient assessment, Care coordination, Medication administration, Patient safety advocacy, Quality improvement
Mason, Ohio, United States • Hybrid
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The role involves guiding customers through their shopping journey via inbound calls, chats, and emails to drive sales and resolve issues. You will partner with various internal teams to ensure complex customer needs are met with professionalism and urgency.
Candidates must possess strong communication and selling skills with the ability to manage multiple computer applications. Flexibility to work evenings and weekends is required to meet business needs.
Be Part of an Amazing Story.
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As a Digital Seller, you will guide customers through their shopping journey by handling inbound calls, chats, and emails for furniture, bedding, and fine jewelry. This role focuses on delivering a great customer experience while driving sales through relationship building, personalized recommendations, upselling, and cross-selling. You will help customers find the right solutions, resolve issues professionally, and make every interaction feel helpful and engaging. This is a hybrid role that includes regular in-office requirements.
Why This Role Matters
This role matters because it shapes how customers experience Macy’s through service, selling, and problem resolution. By listening carefully, understanding customer needs, and offering thoughtful solutions, you help create a personalized experience that builds loyalty and trust in the Macy’s brand. Balancing customer care with sales opportunities helps drive business results and makes each interaction more meaningful.
How Our Colleagues Spend Their Day…
What To Expect
In this role, you will support customers by phone, chat, and email while handling questions, purchases, and issue resolution in a fast-paced environment. You will use selling skills to recommend products, offer solutions, and close sales in a natural, customer-focused way. Business needs may shift, so flexibility, dependability, and the ability to adapt quickly are important for success.
How You’ll Make an Impact
Skills That Matter
Must Have
Nice to Have
Physical Activities You Will Perform:
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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Macy’s is the largest retail brand of Macy’s, Inc., a portfolio of iconic nameplates that also includes Bloomingdale’s and Bluemercury, helping generations of customers celebrate life’s special moments and express their personal style. Through our stores and digital platforms, we offer a distinctive assortment of fashion, beauty, home and other products from leading market and private brands. Our colleagues bring the Macy’s experience to life every day. Together, we are building a stronger, more modern Macy’s while continuing to create memorable experiences for our customers and make a positive difference in the communities we serve. As part of Macy’s, Inc., we are guided by a commitment to responsible growth, colleague development, community impact and environmental stewardship
Offices: 151 W 34th St, New York, NY 10001, US
