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Full-time
high school
Health care, Retirement savings, Paid time off, Vacation, Employee discounts
Posted 11d ago
Apply by Feb 2
~40 hrs/week
Responsibilities
The Asset Protection Coordinator monitors security systems, including access control and video surveillance, to detect and respond to threats across company facilities. They are responsible for validating alarms, coordinating emergency responses, and documenting all incidents and shift activities.
Requirements
Candidates must have a high school diploma or equivalent and at least 2 years of experience in a SOC, emergency dispatch, or asset protection role. Proficiency in standard computer applications and the ability to work a fixed rotating shift schedule including nights, weekends, and holidays is required.
Full job description
Requisition ID: 943640 Store #: 130066 Asset Protect - OH CSC Position: Full-Time Total Rewards: Benefits/Incentive Information
If you’ve worn a pair of glasses, we’ve already met.
We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.
Our portfolio of more than 150 renowned brands span various categories, from frames, lenses and instruments to brick and mortar and digital distribution as well as mid-range to premium segments. Our Shared Services Team, accompany and enable others within the EssilorLuxottica collective to achieve their targets. They keep people and projects running smoothly, ensuring every part of our business is provided for and well taken care of.
Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
JOB DESCRIPTION
GENERAL FUNCTION
The Asset Protection (AP) Coordinator assigned to the Security Operations Center (SOC) monitors access control, video surveillance, inbound notifications, alarm, and threat-intelligence systems across the company facility estate on a 24/7 basis. The Coordinator validates incoming alarms and events, initiates leadership notification and escalation within defined time thresholds, directs immediate protective action when life safety is at risk, and produces accurate reporting of incidents and shift activity.
MAJOR DUTIES & RESPONSIBILITIES
Monitoring and Detection
Monitors access control, video surveillance, alarm, and threat intelligence platforms across assigned facilities.
Monitors severe weather, natural hazard, and civil disruption feeds for proximity to company facilities and personnel.
Validates alarms and events, distinguishing actionable incidents from system faults and false activations, and evaluates unusual behavior through live and recorded video review.
Identifies potential theft, fraud, and security concerns and refer cases for investigation.
Incident Response and Protective Action
Responds to critical incidents, medical emergencies, and severe weather events affecting company facilities and personnel.
Initiates emergency response protocols and coordinates notifications during life-safety incidents in accordance with department procedures.
Provides factual situational information to responding agencies, and to personnel on scene.
Escalates incidents in accordance with established guidelines and required timeframes.
Operations and Documentation
Prepares accurate and timely incident reports and situational summaries for leadership.
Preserves and exports video evidence in accordance with retention requirements.
Completes a documented handover at the end of each shift and maintains post coverage until relieved.
Reports camera, access control, and system failures, documents periods of degraded coverage, and maintains radio, telephone, and console discipline.
BASIC (REQUIRED) QUALIFICATIONS
High school diploma or equivalent.
2+ years of experience in a GSOC or SOC, emergency communications or dispatch environment (911/PSAP), alarm monitoring central station, military or law enforcement watch floor, emergency operations center, or corporate/retail asset protection role.
Strong written and verbal communication skills
Ability to detect and evaluate unusual behavior and circumstances.
Ability to prioritize and manage multiple concurrent incidents.
Proficiency with standard computer applications (Word, Excel, Outlook) and demonstrated ability to learn access control, video management, mass notification, and incident management platforms.
Ability to work a fixed rotating shift schedule including nights, weekends, and holidays, and to remain at post until properly relieved.
Ability to maintain the confidentiality of sensitive video, access control, and personnel information.
PREFERRED QUALIFICATIONS
Hands-on experience with enterprise access control and video management platforms or comparable systems.
Familiarity with threat-intelligence and natural hazard monitoring platforms.
Emergency dispatch certification (APCO/EMD), CPR/AED and First Aid, or comparable credentials.
Progress toward, or completion of, a recognized security certification (e.g., ASIS PSP).
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [email protected]
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of advanced vision care products, eyewear and med-tech solutions. Our Mission is to help people around the world to see more and be more by addressing their evolving vision needs, personal style aspirations and desire to feel more connected to the world around them.
We are home to the most innovative lens technologies, including Varilux, Stellest and Transitions, iconic brands such as Ray-Ban, Oakley and Supreme, the most desired luxury licensed brands and world-class retailers including Sunglass Hut, LensCrafters, Vision Express and Apollo. Backed by robust R&D investments, distinctive capabilities and a top-quality asset portfolio, we drive innovation across categories, from cutting edge medical instruments and solutions for eye health to category-defining smart glasses, all of which push the boundaries of the industry and reimagine the eyes as a gateway to new possibilities.
With over 200,000 employees across 150 countries, 600 operations facilities, serving 300,000 eye care professionals and operating 18,000 stores, the Group generated consolidated revenue of Euro 26.5 billion in 2024. Our OneSight EssilorLuxottica Foundation has given access to sustainable vision care to nearly 1 billion people in underserved communities.
Our ambition is clear. We are building a platform where the eyes are the gateway to new possibilities – bridging the gap between the digital world and human experience.
At EssilorLuxottica, we are Empowering Humans.
Offices: 1-6, Rue Paul Cézanne, Paris, FR · Piazzale Luigi Cadorna, 3, Milan, IT
Health CareProduct DesignEyewearBeauty & Personal Accessories StoresRetail and wholesale