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Part Time (20 Hours) Associate Banker, Mason Montgomery Branch, Mason, OH
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$17/hr–$19/hr
Part-time
high school
Posted 20h ago
~40 hrs/week
Responsibilities
The Relationship Banker processes customer transactions such as deposits and withdrawals while providing exceptional service. They also identify customer financial needs and recommend appropriate banking products to help achieve financial goals.
Requirements
A High School Diploma or GED is required for this position. Previous experience in banking, retail, or customer service is preferred.
Bank Operation Hours: Monday - Friday 8:15am-5:15pm, Saturday 8:15am-12:15pm
Position Purpose:LCNB National Bank is seeking a part-time Relationship Banker to join our Mason Retail Banking department. This role plays an important part in delivering a positive and efficient customer experience. The Relationship Banker provides exceptional service by accurately processing customer transactions, including deposits, withdrawals, and payments, while assisting with account inquiries, resolving concerns, and answering questions. This role builds and strengthens customer relationships by identifying financial needs, recommending appropriate products and services, and connecting customers with additional banking resources when appropriate. Through exceptional service, attention to detail, and a commitment to understanding customer goals, the Relationship Banker helps customers confidently manage their financial needs while contributing to the overall success of the branch.
Essential Functions and Responsibilities
Deliver an exceptional customer experience by building positive relationships, actively listening to customer needs, and providing friendly, accurate, efficient, and personalized service.
Accurately process customer transactions, including deposits, withdrawals, payments, and other account-related activities, while maintaining and balancing a cash drawer in accordance with established procedures.
Identify customer financial needs and connect customers with appropriate products, services, and other areas of the bank to help achieve their financial goals.
Resolve customer questions, concerns, account discrepancies, and service issues in a professional and timely manner.
Protect customer information by maintaining confidentiality and ensuring compliance with all internal controls, banking regulations, policies, and procedures.
Answer customer calls and accurately document, process, and maintain information within applicable systems and databases.
Collaborate with retail associates and other departments to support daily branch operations and deliver a seamless customer experience.
Apply job-related knowledge and information necessary to effectively perform assigned duties and responsibilities.
Perform additional duties and responsibilities as assigned.
Skills/Competencies
Passion for delivering exceptional customer service and creating positive customer experiences
Strong interpersonal and relationship-building skills
Professionalism and commitment to representing the bank positively
Strong verbal and written communication skills
Basic computer proficiency and ability to learn banking systems
Cash handling and transaction-processing skills
Accuracy and attention to detail
Ability to identify customer needs and recommend appropriate solutions
Strong problem-solving, critical thinking, and decision-making abilities
Team-oriented mindset with the ability to collaborate effectively
Ability to recognize discrepancies, verify information, and ensure accuracy and completeness in work products
Education/Experience
High School Diploma or GED equivalent (required)
Customer service experience (preferred)
Cash handling experience (preferred)
Previous banking, retail, or sales experience (preferred)
Working Conditions
Must be able to remain in a stationary position 50% of the time
Occasionally move/traverse to access files and equipment
Constantly operates a computer and other office equipment
Occasionally moves coin bags weighing up to 50 lbs.
Occasionally will need to travel up to a 30-mile radius
Compliance Statement:
The associate is responsible for meeting all compliance requirements imposed on LCNB National Bank by State and Federal law and regulations, as well as all related LCNB National Bank policies and procedures. Incumbent must be able to perform the essential functions of the position with or without reasonable accommodation. Equal Opportunity Employer/Disability/Veterans.
When you see LCNB, you see green. And Green Means Go. Let's go Further Together.
Industry
Banking
Company size
201-500 employees
Founded
1877
Headquarters
Lebanon, Ohio
LinkedIn followers
2,252
Total funding
$25M
Since 1877, LCNB National Bank has proudly upheld a strong tradition of building trusted relationships with our customers and the communities we serve.
Whether you need personal or business banking, lending solutions, or trust and investment services, LCNB is where friends and families turn for experienced, caring bankers - professionals who live and work in the same neighborhoods as you.
LCNB National Bank is recognized as a certified age-friendly employer.
Offices: 105 N Broadway St, Lebanon, Ohio 45036, US · 2 North Broadway, Lebanon, Ohio 45036, US · 765 Niles Rd, Fairfield, OH 45104, US · 794 NW Washington Blvd, Hamilton, Ohio 45013, US · 4441 Marie Dr, Middletown, Ohio 45044, US
How many Finance & Accounting jobs are open in Mason, OH right now?
There are currently 58 open finance & accounting positions in Mason, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Finance & Accounting roles in Mason, OH?
Companies currently hiring include Cintas, Armor Contract Manufacturing, Ensemble Health Partners, H&R Block, RH Aero Systems, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Finance & Accounting jobs in Mason, OH?
Yes — 6 of the 58 open finance & accounting positions offer remote or hybrid work (1 remote, 5 hybrid).
How do I apply for Finance & Accounting jobs in Mason, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.