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TELEOPERADOR/A (H/M/D) CON DISCAPACIDAD PARA ATENCIÓN PRESENCIAL AL CIUDADANO / TURNO TARDE
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Contract
Childcare assistance, Employee assistance programs, Company doctor, Discounts with national brands, Discounts on show tickets, Discounts at ILUNION Group companies (hotels, physiotherapy, etc.)
Posted 53d ago
Apply by Aug 15
~33 hrs/week
Spanish
Responsibilities
Responsible for providing citizen support through an omnichannel service, including phone calls, emails, chats, and video calls. The role also involves providing face-to-face assistance to citizens.
Requirements
Candidates should have experience as a face-to-face or telephone citizen service agent, or demonstrated experience in Public Administration. Availability for afternoon shifts and a mandatory 7-day unpaid training period is required.
Full job description
Si tienes experiencia como agente de atención al ciudadano presencial, telefónica o experiencia demostrada en Administración Pública y quieres trabajar en una gran empresa, ¡en ILUNION te estamos buscando!
TUS FUNCIONES:
Te responsabilizarás de la atención al ciudadano dentro de un servicio omnicanal, lo que significa que podrás interactuar con las personas a través de llamadas telefónicas, correos electrónicos, chats, videollamadas y/o Atención presencial.
TE OFRECEMOS
Contrato de Fomento,por un año, 33 horas semanales de lunes a domingo. Los fines de semana son rotativos, garantizando un mínimo de 2 fines de semana completos libres al mes.
Turnos de trabajo intensivos, con disponibilidad de realizar TURNO DE TARDE (el horario puede variar entre las 15:00 y las 23:00h).
Realizarás una formación presencial previa a la incorporación, de 7 días de duración, selectiva y no remunerada, pero con opción real de contratación.
Fecha de inicio formación: 25/06/26 en horario de 09:00 a 15:00h.
Incorporación al trabajo inmediata tras fin de formación: 06/07/2026.
Salario 1.208,56 € b/mes
¿Sabes las ventajas que tendrás, por ser trabajador del equipo ILUNION?
Beneficios sociales: ayuda a guardería, programas de ayuda al empleado, médico de empresa, descuentos en importantes firmas nacionales y en compra de entradas para espectáculos y en todas las empresas de GRUPO ILUNION (hoteles, fisioterapia, etc.), comedores escolares, libros de texto… También tendrás la oportunidad de desarrollar tu carrera profesional con nosotros, ¡¡apostamos por la promoción interna!!
ILUNION; a dream, an idea, an illusion.
Every day there is a challenge for people working in ILUNION. We are a group of companies born from the illusion generated at Grupo Social ONCE. We are concerned people who have dreams and want them to be real.
More than 35.000 professionals working together towards a special mission: making the world a better place by making it more accessible.
ILUNION is a competitive project reinventing itself every day, we are reactive people and always trying to move forwards. Always one step ahead.
You probably have chosen us already, even if you have not noticed it. Maybe you have slept in sheets washed by our laundries, maybe you have felt safe in an airport due to our security guards, or maybe we have been on the phone trying to solve your problems. Thank you for visiting us and wellcome to ILUNION!
Offices: Torre ILUNION C/ Albacete, 3 91 327 85 00, Madrid, Madrid 28027, ES
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