Indianapolis, Indiana, United States · On-site
Job Description: Job Summary: The Operations & Agreement Support Coordinator is responsible for managing the end-to-end lifecycle of customer agreements, ensuring accurate billing, contract renewals, and resolution of pa…
Skills: Attention To Detail, Customer Service, Communication, Organizational Skills, Time Management
Indianapolis, Indiana, United States · On-site
$78k–$105k/yr
Build your best future with the Johnson Controls team! As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Jo…
Skills: HVAC Controls Design, Building Automation Systems, Software Programming, Control Theory, Low Voltage Integration
Indianapolis, Indiana, United States · On-site
Work Flexibility: Field-based The company Stryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of…
Skills: Outside Sales, Product Promotion, Medical Device Sales, Customer Relationship Management, Public Speaking
Indianapolis, Indiana, United States · On-site
The IT Scrum Master is a special role in an Agile Team who spends much of their time leading & helping other team members communicate, coordinate, and cooperate; generally, this person leads the team in meeting their del…
Skills: Scrum Framework, Agile Methodologies, Facilitative Leadership, Team Coaching, Jira
Indianapolis, Indiana, United States · On-site
The IT Scrum Master is a special role in an Agile Team who spends much of their time leading & helping other team members communicate, coordinate, and cooperate; generally, this person leads the team in meeting their del…
Skills: Agile Methodologies, Scrum Framework, Facilitative Leadership, Team Coaching, Jira
Indianapolis, Indiana, United States · Remote OK
About the Role As a PR & Media Relations Specialist, you help bring communications strategies to life through media relations, press materials, research, monitoring, and campaign coordination. You partner closely with co…
Skills: Media Relations, Press Material Development, Media Research, Campaign Coordination, Writing
Indianapolis, Indiana, United States · On-site
$142k–$171k/yr
At RayzeBio, every day is an opportunity to ignite meaningful change. As a wholly-owned subsidiary of Bristol Myers Squibb, RayzeBio blends the nimble, pioneering spirit of an emergent biotech with the global expertise a…
Skills: CMC Strategy, Quality Assurance, Change Control Management, Risk Assessment, cGMP
Indianapolis, Indiana, United States · On-site
Case Manager - Child Welfare Location: Indianapolis, Indiana (Community-based) Employment Type: Part-time Hourly Position: $20.00 per hour for billable hours and $10.00 per hour for non-billable hours About the Role Clar…
Skills: Case Management, Child Welfare, Parenting Education, Life Skills Training, Crisis Response
Indianapolis, Indiana, United States · On-site
Job Description: Through your integrity and adherence to Fidelity’s client commitment standards, we know you will inspire client dedication with a goal of developing lifetime relationships with Fidelity. As a Planning Co…
Skills: Financial Planning, Client Relationship Management, Asset Consolidation, Outbound Calling, Profiling
Indianapolis, Indiana, United States · On-site
Essential Duties and ResponsibilitiesAssist with the installation of electrical systems on commercial job sitesRun conduit (EMT, rigid, PVC) and pull wire according to specificationsRead and interpret blueprints, schemat…
Skills: Electrical Installation, Conduit Bending, Wire Pulling, Blueprint Reading, Schematic Interpretation
Guadalajara, Sonora, Mexico · On-site
At Elanco (NYSE: ELAN) – it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elan…
Skills: Training Coordination, Knowledge Management, Stakeholder Management, Power BI, SharePoint
Indianapolis, Indiana, United States · On-site
Are you ready to be part of a company that's not just talking about the future, but actively shaping it? Join The AES Corporation, the largest US-based global power company with a team of 8,300 employees across 12 countr…
Skills: Energy Trading, Market Analysis, Financial Modeling, MISO Markets, Data Automation
Indianapolis, Indiana, United States · On-site
ABOUT MNA Mussett Nicholas Associates (MNA) is a specialized engineering and architecture firm delivering MEP design and commissioning services for pharmaceutical, biotech, industrial facilities, and more. With offices i…
Skills: Proposal Writing, Adobe InDesign, Social Media Strategy, CRM Management, Content Creation
Indianapolis, Indiana, United States · On-site
ABOUT MNA Mussett Nicholas Associates (MNA) is a specialized engineering and architecture firm delivering MEP design and commissioning services for pharmaceutical, biotech, industrial facilities, and more. With offices i…
Skills: Social Media Management, Content Production, Adobe InDesign, CRM Management, Business Development Support
Atlanta, Georgia, United States · Hybrid
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Employee Success Job Details About Salesforce Salesforce is…
Skills: SQL, Python, Data Modeling, Data Engineering, Data Validation
Indianapolis, Indiana, United States · On-site
$60k–$70k/yr
About HTI Hinton Transportation Investments (HTI) was founded in 1972 by the Hinton Family with the purpose of delivering the hardest heavy-duty solutions, together. We are a leader in the heavy-duty transportation indus…
Skills: Inventory Management, Supplier Relationship Management, Leadership, Logistics, Negotiation
Indianapolis, Indiana, United States · On-site
$20/hr–$21/hr
Job DetailsJob Location: Indianapolis, IN 46218Position Type: Part TimeSalary Range: $20.00 - $21.00 HourlyJob Shift: 1st shiftResponsibilities: Deliver exceptional and individualized care as determined by each resident’…
Skills: Medication Administration, Patient Care, Clinical Reporting, Compassionate Care, Interpersonal Communication
Indianapolis, Indiana, United States · On-site
$17/hr–$18/hr
Job DetailsJob Location: Indianapolis, IN 46218Position Type: Part TimeSalary Range: $17.00 - $18.00 HourlyJob Shift: 1st shiftResponsibilities: Deliver exceptional and individualized care as determined by each resident’…
Skills: Patient Care, Activities Of Daily Living (ADLs), Clinical Reporting, Compassionate Communication, Interpersonal Skills
Indianapolis, Indiana, United States · On-site
Job Location: Corporate Indianapolis PRIMARY PURPOSE: This position is primarily responsible for providing support in the administrative functions of the Development department of Simon Property Group. This position will…
Skills: Administrative Support, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Calendar Management
Indianapolis, Indiana, United States · On-site
$60k–$70k/yr
About HTI Hinton Transportation Investments (HTI) was founded in 1972 by the Hinton Family with the purpose of delivering the hardest heavy-duty solutions, together. We are a leader in the heavy-duty transportation indus…
Skills: Inventory Management, Supplier Relationship Management, Leadership, Logistics, Procurement
Indianapolis, Indiana, United States • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Accounts Receivable Coordinator manages the end-to-end lifecycle of customer agreements, ensuring accurate billing and contract renewals. This role also involves resolving payment issues and maintaining operational flow.
Candidates must have a high school diploma or GED and at least 2 years of experience in operations, billing, or administrative support. Strong attention to detail, proficiency in Microsoft Suite, and excellent communication skills are essential.
Job Summary:
The Operations & Agreement Support Coordinator is responsible for managing the end-to-end lifecycle of customer agreements, ensuring accurate billing, contract renewals, and resolution of payment issues. This role supports both internal teams and customers by maintaining operational flow, managing shared inbox requests, and ensuring data integrity across systems.
Essential Duties/Responsibilities:
Agreement Lifecycle Management
· Process new customer orders by verifying service addresses, checking for existing agreements, and importing data into existing ERP.
· Generate initial invoices and configure recurring payments.
· Ensure services are accurately added to each agreement.
Contract Renewals
· Manage renewal processes for service agreements.
· Aged AR Review & Non-Payment Cancellations
· Investigate unmatched records and reconcile payment errors.
· Cancel contracts for accounts in 91–120+ day delinquency.
· Address annual pay customers in 61–90-day delinquency.
· Create invoices or credit memos for incorrectly renewed contracts.
Collections and Payment Resolutions (perhaps a separate position)
· Monitor subscriptions failed payments and generate weekly decline reports.
· Conduct outreach via phone and email to resolve payment issues.
· Place accounts on administrative hold when necessary.
· Collaborate with collections team on aged AR outreach and recovery.
· Manage ACH declines and credit card chargebacks per SOP.
*Other duties as assigned
Onsite
Open office environment.
Some overtime required as special projects arise.
Minimum Requirements:
High school diploma/GED
2+ years of experience in operations, billing, or administrative support.
Strong attention to detail and ability to manage complex workflows with accuracy.
Proficiency in Microsoft Suite, Word, Excel, and Outlook, ERP and CRM tools.
Excellent communication and customer service skills, both verbal and written.
Ability to collaborate across departments and functions of the business.
Strong organizational and time management skills.
Preferred Qualifications:
Call center experience
Collections experience
Sales experience
Additional Knowledge, Skills and Abilities:
Customer service mindset with both internal and external customers.
· Demonstrated ability to learn industry, company, product or technical knowledge and effectively convey that knowledge to customers.
Ability to work independently and as part of a team
Strong work ethic
Capable of making good judgments/decisions
· Strong interpersonal communication and collaboration skills, with all levels of the organization
Able to work in a fast-paced, high-pressure environment
Proactive mindset
Strong organizational skills, attention to detail and the ability to multi-task
Ability to build positive relationships with customers, both internal and external
Willingness and ability to work collaboratively with all levels of the organization
Safety mindset and acceptance of a safety culture
Physical Requirements:
Must be able to lift/move up to 10 pounds frequently
Must be able to drive and operate a motorized passenger vehicle
Must be able to wear required personal protective equipment (PPE) including but not limited to hard hat, safety glasses, ear plugs, masks/respirators, reflective safety vests, gloves and safety toe, construction-grade work boots
Must be able to adhere to long periods of standing, walking or sitting
Ability to hear, understand and distinguish speech and/or other sounds to operate phones or other equipment safely.
With natural or corrected vision, able to see and focus for close, distance, peripheral vision with normal depth perception
Ability to express or exchange ideas by means of the spoken word to impart oral information to others
Ability to enter text or data into a computer by means of a traditional keyboard or 10-key numeric keypad
Must be able to use arms and hands to reach overhead, signal, grab, hold, lift, turn, push and pull objects and tools
Airtron is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Comfort You Can Count On
Airtron has developed itself into one of the leading heating, ventilation, and air conditioning (HVAC) providers. Airtron provides an all-encompassing approach to HVAC solutions, from professional installations of premium products to comprehensive Essential HomeCare Plans. The strength of our company comes from each Individual employee; the professionals our customers have come to depend on. Our employee’s reputations rest on their extensive knowledge, training, and enthusiasm coupled with years of experience. At Airtron we take pride in delivering the promptest, most efficient, and highest quality service available. Airtron provides products and services that are second to none. Comprehensive plans such as Essential HomeCare will ensure that your systems receive the highest quality maintenance and perform at their most efficient and cost-effective levels. We also offer customers the convenience of online scheduling and pricing. You can rest assured Airtron has you covered. Alrtron has gained its outstanding reputation by utilizing a “people to people” approach. Our technicians are friendly, honest, and committed to complete customer satisfaction. Plus, we have North American Technician Excellence (NATE®) certified technicians, which only adds to the quality of our service. The greatest strength of our company is the ability to provide unparalleled service with first-class quality. Airtron is a great place to work with competitive pay, excellent benefits, and a work-life balance. Our team of technicians, installers, office staff, and executives understand the importance of a friendly working environment with paid holidays, vacations, and sick days. Since our first location in 1972, Airtron Heating and Air Conditioning has consistently planned for the future. We continually seek new methods, products, and ideas that will help us not only lead our industry but also continue to provide our customers with the quality and professionalism they have come to expect.
Offices: 3021 International Street, Columbus, OH 43228, US · 12112 Boardwalk Drive, Suite A, Austin, TX 78729, US · 10616 Granite Street, Suite L, Charlotte, NC 28273, US · 10440 Olympic Dr, Dallas, Texas 75220, US · 5100 Rialto Road, West Chester, OH 75220, US
