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Full-time
high school, bachelor degree
Posted 32d ago
~40 hrs/week
Responsibilities
The Customer Care Executive serves as the primary point of contact for clients, handling inquiries and resolving issues via phone, email, and live chat. The role focuses on providing exceptional support to ensure a positive customer experience and overall satisfaction.
Requirements
Candidates must have a high school diploma and 1-2 years of experience in a customer service or call center environment. Proficiency in CRM software and the flexibility to work shifts, including weekends and holidays, are required.
Full job description
As a Customer Care Executive, you will be the face and voice of our company, representing Digitide Solutions Limited to our valued customers. Your primary role is to provide exceptional customer support and ensure a positive experience for our clients. You will be the first point of contact for customers, handling inquiries, resolving issues, and providing accurate information via various channels, including phone, email, and live chat.
Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.
For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.
With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.
Related keywords
Customer Care ExecutiveCRMCall CenterCustomer Relationship ManagementDigital SolutionsAI-led SolutionsBusiness Process ServicesCustomer SatisfactionBack-office OperationsCLM Domestic Diversified
Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe. For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise.
Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.
With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider—we’re a committed partner driving meaningful impact every day.
We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.
SHe-Box: https://shebox.wcd.gov.in/
Offices: SS Plaza, 74, 27th Main, Old Madiwala, Jay Bheema Nagar, 1st Stage, BTM Layout, Bengaluru, Karnataka 560068, IN
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