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$40k–$50k/yr
Full-time
Posted 5d ago
~40 hrs/week
Responsibilities
The engineer will deliver planned maintenance, reactive fault response, and system optimization for Building Energy Management Systems. They are responsible for maintaining system stability, producing service reports, and ensuring accurate documentation for client sites.
Requirements
Candidates must have proven BEMS service and fault-finding experience, specifically with Trend or Tridium Niagara systems. A strong understanding of HVAC controls, networking, and the ability to communicate effectively with clients is essential.
Full job description
BEMS Service & Maintenance Engineer
Location: London & South East (site-based) + some remote diagnostics/admin
Salary: £40,000 - £50,000 dependent on banding and experience
Contract: Full-time, permanent
Department: Engineering — Service & Aftercare
The role
Imperium designs and delivers Building Energy Management Systems (BEMS) for high-end residential and complex building environments. Once a system is handed over, we stay accountable for keeping it stable, efficient and supportable, and that’s where you come in.
As a BEMS Service & Maintenance Engineer, you’ll look after live customer systems post-handover: planned maintenance, reactive fault response, optimisation, and small improvement works. You’ll work across varied BMS systems, interacting with panels, networks, field devices and building plant, and you’ll leave sites better than you found them.
What you’ll be doing
Deliver planned maintenance visits: system health checks, alarms, schedules, trend reviews, backups, and reporting
Diagnose faults and restore service across software, wiring/panels, devices, comms networks and plant interfaces
Use trend data and building behaviour to improve stability, comfort, and energy performance
Produce clear service reports and maintain accurate “as maintained” documentation and backups
Communicate clearly with clients and facilities teams, setting expectations and keeping people informed
Identify lifecycle improvement opportunities (repairs, upgrades, enhancements) and explain the value clearly
What we’re looking for
Essential
Proven BEMS service/fault-finding capability in live environments
Experience with Trend and/or Tridium Niagara
Strong knowledge of HVAC controls concepts (interlocks, sequences, sensors/actuators, control loops)
Confidence troubleshooting comms and integrations (BACnet/Modbus experience helpful)
Clear communication and calm problem-solving under pressure
Strong documentation habits: reports, backups, and traceable records
Networking familiarity (Ethernet, RS485, MS/TP basics; addressing and segmentation concepts)
Experience producing O&M-quality service documentation
Practical bits
Travel: London & South East (regular site visits)
Hours: Core 08:00–17:00; occasional early/late work for critical faults or planned outages
Environment: Plant rooms, ladders, occasional lifting up to ~15kg; reasonable adjustments considered
Driving: Typically required (pool vehicles/alternatives where workable)
Why Imperium
You’ll join a team that cares about quality, clarity, and building things that work. The work is varied, technical, and customer-facing — ideal if you like problem-solving and want to be trusted with real ownership of outcomes.
Our obsession - to simplify the design, implementation and ongoing managment of Luxury Home technology.
Industry
Construction
Company size
11-50 employees
Founded
2014
Headquarters
Carshalton, Surrey
LinkedIn followers
2,692
Imperium Building Systems Limited are different. We are obsessed with 'SIMPLICITY', and our mission in life is to simplify how our industry designs and implements technology into luxury, Prime and Super-Prime residential properties.
That might sound obvious, but in a contractual relationship-lead industry too many times do we see systems being deployed that might not be the best fit for the job. We start with the client's needs and work back from there, every time.
Catering for a full turnkey propositon in-house, we work across BMS and AV technology systems enabling us to bring together the best components to deliver the best possible outcome for the project. We're so passionate about this approach that we would happily walk away from a sales opportunity if it's clear that contractual influence would push the solution down the wrong path.
Operating from our superb offices, meeting and workshop facility in Surrey we are a thriving, driven and innovative team who aspire to make a difference in an industry that often struggles with change. We love the challenge.
We also love sharing ideas, educating and being educated. We believe strongly in collaboration and welcome the opportunity to work and partner with other similar businesses and like minded people. If you're in the area, come see what we're about, we'd love to see you.