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Full-time
associate degree, bachelor degree
Medical insurance, Dental insurance, Vision insurance, Paid time off, 401k company match, Free basic life insurance
Posted 3d ago
Apply by Aug 5
~40 hrs/week
Responsibilities
The Director of Rooms oversees all aspects of the rooms division, including engineering and housekeeping operations to ensure high guest service standards. They are responsible for managing departmental budgets, staff training, and maintaining compliance with safety and sustainability protocols.
Requirements
Candidates should have 5 to 7 years of related experience in hotel management. An associate or bachelor's degree is preferred for this leadership role.
Full job description
Overview
Opportunity: Director of Rooms
Lead all aspects of the Rooms Division, creating exceptional guest experiences through operational excellence, team development, and a culture of service, accountability, and continuous improvement.
Your Growth Path
Assistant General Manager – General Manager
Your Focuses
Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Monitor front office financial operations and ensure compliance with accounting controls and procedures.
Develop, implement, and monitor daily, weekly, monthly, and annual department-wide budgets and forecasts. Review, submit for approval, and order capital budget items as required.
Supervise all guest services department managers.
Review correspondence from guests and incident logs and direct staff according to information obtained.
Oversee vendor and personnel contracts throughout the hotel.
Monitor occupancy of guest room space to ensure most efficient use and minimize overbooking.
Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Perform other duties as requested by management.
Your Background and Skills
Associate or Bachelor’s degree preferred.
5 to 7 years related experience.
HHM Hotels Benefits and Perks
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program
Work Environment and Context
Work schedule varies and may include working on holidays and weekends.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
Relax, you're at Renaissance... It's Business Unusual!
Industry
Hospitality
Company size
51-200 employees
Founded
2001
Headquarters
Fort Lauderdale, Florida
LinkedIn followers
117
We know the world has changed and our entire team is committed to your safety and comfort. Rest assured through our Renaissance Stay with Confidence Plan and our Safe and Clean Pledge, the safety of our guests is our top priority.
The Renaissance Fort Lauderdale Cruise Port hotel is perfectly situated in the heart of Fort Lauderdale’s vibrant 17th Street yachting district. Just 3 miles from Fort Lauderdale/Hollywood International Airport, we are conveniently situated near all the best the city has to offer.
Across from the entrance to Port Everglades and the Fort Lauderdale Convention Center, less than a mile from Fort Lauderdale's gorgeous beaches, minutes from trendy Las Olas Blvd and downtown and a five minute walk to the water taxi.
Our unique boutique hotel has 236 guest rooms and 10,000 square feet of meeting space in which we can easily provide exclusivity for groups of 125 room’s peak. At just under 4,000 square foot the Atlantic ballroom is perfect for a general session and the mezzanine level offers up to 10 breakout rooms. Perfect especially for your clients that demand confidentiality.
Offices: 1617 SE 17TH ST, Fort Lauderdale, Florida 33316, US