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$99k–$110k/yr
Full-time
high school
Flight Privileges, 401(k) Company Match, Profit-sharing Contribution, Health Insurance
Posted 29d ago
Apply by Jul 17
~40 hrs/week
Responsibilities
Manage the implementation and maintenance of passenger ticket taxes and fees within the revenue accounting system to ensure regulatory compliance. Analyze complex tax data, support internal and external audits, and collaborate with technology teams for system enhancements.
Requirements
Requires a High School Diploma or GED and advanced-level experience in accounting, finance, or passenger ticket taxes. Proficiency in data analysis tools and knowledge of airline ticketing and settlement processes are essential.
Full job description
Department:
Finance
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
Job Summary
Ready to apply yourexpertiseto one of the most complex and critical areas of airline finance? As a Senior Passenger Tax Analyst, you will serve as a subject matter expert on passenger taxes and fees, ensuringaccuratecalculation, reporting, and remittance across domestic and international markets. You will analyze complex tax data, support internal and external audits, and collaborate with Business and Technology teams tomaintaincompliance with applicable laws and regulations. In this role, you willidentifyand mitigate risks, support new market launches and system enhancements, and help resolve complex tax scenarios thatimpactSouthwest’s operations. Your work will directly support financial accuracy, regulatory compliance, revenue integrity, and the Company's ability tooperateand grow confidently across its network.
Additionaldetails:
The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you wouldbe requiredto work from our Dallas, TX headquarters facility during business hours.
U.S. citizenship or current authorization to work in the U.S.requiredand no current or future work authorization sponsorship available.
We’recommitted to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Responsibilities
Manage implementation and maintenance of passenger ticket taxes and fees into the revenue accounting system ensuring accurate and complete system calculation in compliance with U.S. and foreign laws, rules, and regulations
Analyze complex ticket tax and fee data pulled from multiple sources, review for unexpected trends or results, reconcile to internal financial systems, and report results
Ensure reporting is complete, accurate, and in compliance with governmental and taxing authorities, and prepare detailed audit packages and provide a system walk-through in support of Federal, State, and international external audits
Maintain existing and build new relationships across the Company, and connect with others by articulating a shared sense of purpose, listening to others perspectives, and contributing subject matter expertise across multiple Teams and Departments
Act as a trusted resource, effectively communicating facts, insights, and recommendations across Teams, Departments, and projects; acts as an influencer, mentor and trainer
Collaborate with Business and Technology Team Members to ensure passenger ticket tax and fee obligations are communicated, tested, and interfaced into the revenue accounting system for new market integrations, upgrades, or complex commercial projects or production defects
Review and validate solutions for inconsistencies and errors prior to implementing the changes in the revenue accounting system
Record accounting entries and perform analysis to complete the financial close process with limited guidance and supervision
Lead Teams to identify efficiency improvements and other continuous improvement opportunities within department
May perform other job duties as directed by Employee’s Leaders
Knowledge, Skills, and Abilities
Knowledge of Company and regulatory ticketing, refund, and banking policies considered when performing analyses, responding to inquiries and when participating on projects
Knowledge of economic and accounting principles and practices, tax code, internal controls and SOX compliance, industry trends, customer payments and refunds policies, banking, and the analysis and reporting of financial data
Knowledge of software systems and tools, including database tools, used in performance of day-to-day functional duties
Knowledge of upstream and downstream technology systems, and how they impact the systems and tools used by the Team
Skilled in collecting, organizing, visualizing, and assimilating data, including turning raw data into meaningful information using ad hoc reporting tools, data-oriented programming languages and visualization software
Skilled in identifying complex trends, anomalies, and process or system defects; collaborating with Team Members and internal Customers to evaluate root causes and possible cross-functional impacts; and developing and communicating the optimal plan of action that considers cost, efficiency and Customer Service
Skilled in use of Microsoft Office products, particularly Excel spreadsheets, Word documents, and PowerPoint presentations
Skilled in effectively communicating complex financial, ticketing and systems information to those without a similar background and to all position levels
Skilled in effectively communicating information and ideas in a concise and compelling story-line using all forms of communication, tailoring tone, style and content to the intended audience
Ability to demonstrate executive presence in front of all levels of management and represent the department at cross-functional meetings
Education
Required: High School Diploma or GED
Experience
Advanced-level experience, seasoned and specialized knowledge in:
Accounting, Finance, Business or Management Information Systems
Experience analyzing complex financial or tax data
Licensing/Certification
N/A
Physical Abilities
Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must meet confidentiality expectations as to confidential, proprietary, and sensitive Company information
Must have the flexibility to work extended hours, including occasional weekends, and Company holidays
Pay & Benefits: Competitive market salary from $$98,650.00 per year to $109,600.00 year depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company
Benefits you’ll love:
•Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Southwest will help fund your Retirement Savings Plan, which includes a dollar for-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings
Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit
Competitive health insurance for you and your eligible dependents
Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
Pay amount doesn’t guarantee employment for any particular period. 401(k) Company match contributions are subject to the plan’s vesting schedule. Match contributions may vary based on the position.
Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.
At Southwest®, everything we do—from our smiling People to our policies—is designed to let you go with Heart. No matter what comes up in your travels, we’ve got your back. Because while any airline can fly you, only Southwest lets you go with Heart.
Application fees don’t fly.
The only way to apply for a job at Southwest Airlines is through careers.southwestair.com. We'll never ask for any payment for your application or training.*
*Destination 225° is a Southwest Airlines program. Applying is free; however, candidates advancing through the selection process are responsible for all costs incurred.
Offices: 2702 Love Field Drive, Dallas, TX 75235, US · 2702 Love Field Dr, Dallas, TX 75235, US · 100 World Way, Los Angeles, CA 90045, US