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Full-time
high school
Daily Pay, Free Telemedicine, Virtual Mental Health Care, Health Insurance, Life Insurance, 401k Plan With Company Match
Posted 28d ago
~40 hrs/week
Responsibilities
The Sales Manager is responsible for driving customer loyalty and meeting revenue goals through the negotiation of group business and guest room rates. They must actively solicit new accounts and coordinate banquet and catering services to ensure seamless event execution.
Requirements
Candidates should have a minimum of a high school diploma and preferably two years of experience in hotel sales or service roles. Essential qualities include a proactive sales approach, professional image, and the flexibility to work evenings, weekends, and holidays.
Full job description
Schulte Hospitality Group is seeking a dynamic, service-oriented Sales Manager to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hotelierseager to add like-minded people to our rapidly growing team!
What's in it for you? When you joinSHGyou'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
Our Company:Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
Negotiate group business, guest room rates, meeting room rental, and hotel services within assigned markets that meets or exceeds hotel revenue goals
Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented maintain existing accounts with active trace/follow up system
Ensure accurate and complete use of the sales system per SOP including recording all bookings and lost business
Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions
Develops, maintains, and prospects a Target List of accounts and communicates updates to DOS
Details BEOs with client for groups with meeting space and distributes with appropriate staff.
Organize banquet or catering services to ensure that all events run as planned
Meet with the heads of other departments in the hotel to coordinate any planned events
Monitor events and address unexpected problems as they arise to make sure that the functions go as planned
Conduct pre- and post-conference meetings when it is agreeable with the client
Attends property specific receptions to generate leads and interact with customers
Organize and execute local area blitzes
Implement special promotions relating to sales segment
Establishes relationships with local businesses and organizations and is an active member in local industry associations
Builds relationships with competitors in like roles to keep apprised of trends in the market and industry, and supply changes
Consistently meet or exceed sales goals including predetermined revenue and sales activity
Other duties as assigned
EDUCATION AND EXPERIENCE
Minimum of High School education, post-high school education preferred
Minimum of two (2) years in hotel service role or sales experience preferred
KNOWLEDGE, SKILLS AND ABILITIES
Outgoing personality
Always maintains a professional image through appearance and dress
Ability to work collaboratively with hotel service team in providing exceptional customer service
Clear, concise written and verbal communication skills
Demonstrate ability to achieve sales goals
Proactive sales approach; assertive and fast paced, driven to succeed
Excellent time management skills
Understands need time strategy as developed by Revenue Management
Must have flexible work hours that may include evenings, weekends, and holidays
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Hospitality Group is an Equal Opportunity Employer.
Schulte Hospitality Group is a premier hospitality management and development company, overseeing a global portfolio of more than 240 hotels, restaurants, and other related hospitality ventures with a team of over 10,000 team members. Founded in 1999 by generations of passionate hoteliers, Schulte is one of the industry's most respected full-service operators, with a diverse portfolio spanning leading brands like Marriott, Hilton, IHG, Hyatt, and Graduate Hotels, as well as distinctive luxury, boutique, and independent resorts. Headquartered in Louisville, KY and with an office in London, Schulte is known for providing high-touch client service, delivering data-driven top line and bottom-line results to owners, and developing leaders on property teams.
For more information, visit: www.schultehospitality.com
Offices: 2000 High Wickham Place, Louisville, KY 40245, US