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Destination Specialist, Welcome Center/Retail Reports to: Sr. Visitor Experience Manager Status: Part Time, 7-hour shift, < 30hrs a week Compensation $16 an hour Hours of Operation: 10:45am-6:00pm FSLA: Non-Exempt Locati…
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Columbus, Ohio, United States • On-site
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Staff the Experience Columbus Welcome Centers to provide visitor information and handle retail sales of locally crafted items. Assist with the operation of special events, activations, and the promotion of experiential trails and passes.
Candidates must be at least 18 years old and possess strong knowledge of the Greater Columbus area. Previous experience in retail or welcome center environments is preferred along with basic technical proficiency.
Destination Specialist, Welcome Center/Retail
Reports to: Sr. Visitor Experience Manager
Status: Part Time, 7-hour shift, < 30hrs a week
Compensation $16 an hour
Hours of Operation: 10:45am-6:00pm
FSLA: Non-Exempt
Location: Downtown and/or Easton
Experience Columbus Overview
Experience Columbus is the destination marketing organization for the city of Columbus, which is the 15th largest city in the United States and one of the fastest growing cities in the Midwest. Our team is comprised of passionate, smart staff members who are proud to amplify the Columbus community and the amazing people, developments and businesses in our city. Just like the community we serve, Experience Columbus team members are open-minded, hard-working, and welcoming. Beyond our forward-thinking professional development and flexible policies, we’re proud to be a progressive, vibrant, and uplifting workplace.
Every day, the team strives to live out each of the organization’s core values: Value the Voices, Take It On, Live Your Passion, Create Moments, and Think Forward. We incorporate these into daily responsibilities and meetings, and they’re crucial to our organization’s interactions with partners and community members — we honor our past and are always looking to the future.
Job Overview:
Provide visitors and clients with an extraordinary impression of Experience Columbus and the Columbus destination. As a Destination Specialist staff member at our Welcome Centers, you will have the responsibility to handle retail sales in addition to providing visitor information and generating visitor survey completions. You also will have the opportunity to work additional shifts periodically when needs arise at conventions, meetings, and sporting events.
The Destinations Specialist Welcome Center/Retail is responsible for:
Job Specific Competencies:
Experience Columbus Competencies
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The duties of this position may change from time to time. Experience Columbus reserves the right to add or delete duties and responsibilities at the discretion of Experience Columbus or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all inclusive.
Equal Opportunity Employer:
Experience Columbus and the Greater Columbus Sports Commission provide equal employment opportunities to all employees and applicants for employment. We embrace diversity and are committed to creating an inclusive environment for all employees.
Qualified applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Experience Columbus is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you are a qualified individual with a disability, or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access the Experience Columbus Careers website because of your disability. We will make a determination on your request for reasonable accommodations on a case-by-case basis. If you need accommodation or assistance in using the Experience Columbus Careers website, please call 614-221-6623.
Destination Marketing Organization for Columbus and your official guide to America’s 15th-largest city.
Experience Columbus is the destination marketing organization for the Columbus region dedicated to growing visitor spending and enhancing the visitor experience.
Offices: 277 W. Nationwide Blvd., Ste. 125, Columbus, OH 43215, US · 188 Easton Town Center, Columbus, OH 43219, US
