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$40k–$43k/yr
Full-time
high school
Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, FSA/H.S.A.
Posted 1d ago
~40 hrs/week
Responsibilities
The Adult Education Department Assistant provides administrative and operational support, including purchasing, financial records, and office management. They also assist students with enrollment, registration, and program information while maintaining accurate departmental records.
Requirements
Candidates must possess a High School Diploma or equivalent and at least two years of experience in office support or bookkeeping. A valid driver's license is also required for the position.
Full job description
CLERICAL/SUPPORT
ADULT EDUCATION
DEPARTMENT ASSISTANT
Number of Openings: 1
Institution: Cleveland State Community College
Department: Adult Education
Reports to: Director of Adult Education
Campus Location: Cleveland, Tennessee
Salary Range: $40,000-$43,000
Position Status: Non-Exempt / Full-Time
Moving Allowance: N/A
Cleveland State Community College is a comprehensive, two-year post-secondary institution, located in Cleveland, Tennessee. Cleveland State is committed to providing open access and quality education to all students. A Tennessee Board of Regents institution, Cleveland State is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). At Cleveland State, our mission is to build strong minds, careers and communities through exceptional teaching and learning, workforce development and service. We wish to hire individuals with similar values who can help us accomplish those goals.
Special Instructions to Applicants:
To be considered for a position at Cleveland State, you must complete an online application. Your skills, abilities, qualifications, and years of experience will be evaluated solely based on the information provided in your application. Any work experience not included will not be considered for meeting the minimum requirements or determining compensation for the position.
Please note the following:
Attaching a resume does not substitute for completion of the application form.
Part-time work experience is calculated at 50% of full-time experience.
JOB SUMMARY
The Adult Education Department Assistant provides administrative and operational support for the department, including purchasing, financial records, student services, records management, and office operations. This position works with faculty, staff, students, and community partners to support efficient department operations and provide quality customer service.
This is a grant-funded position supported by the Adult Education grant; therefore, continued employment is not guaranteed beyond the current grant period ending June 30, 2028.
MINIMUM REQUIREMENTS / QUALIFICATIONS
High School Diploma or High School Equivalency Diploma
Minimum of two (2) years of experience in any combination of:
Office support (e.g., customer service, scheduling, document preparation, data entry, event coordination, etc.).
Provide administrative support to the Director and department staff, including preparing correspondence, reports, and forms, etc..
Maintain calendars and coordinate meetings, appointments, orientations, testing, and training events.
Order supplies, maintain office equipment, coordinate service requests, and assist with Adult Education new employee onboarding.
Maintain organized files and resources, monitor office workflow, and recommend improvements to support efficient operations.
Student Services (35%)
Assist prospective and current students with program information, enrollment, registration, orientation, scheduling, appointments, and routine questions.
Communicate with students regarding class schedules, testing dates, attendance, and program updates, and assist with required forms and paperwork.
Provide customer service while maintaining student information confidentiality.
Maintain accurate student files and ensure required documentation is complete and up to date.
Records and Data Management (25%)
Maintain accurate electronic and paper records, including attendance, testing, enrollment, and other departmental documentation.
Enter and update student information in the Adult Education student information system and prepare departmental reports.
Verify data accuracy and organize, maintain, and archive records in accordance with institutional retention requirements.
Non-Essential Functions (5%)
Attend all college functions as required.
The Adult Education Department Assistant will be required to meet those standards now required or which in the future may be required by the Tennessee State Board of Regents and the Southern Association of Colleges and Schools Commission on Colleges.
The appointee may be required to achieve additional skill, knowledge, or credential levels.
Perform other duties as assigned by supervisor.
KNOWLEDGE, SKILLS AND RESPONSIBILITIES
Ability to work in a fast-paced environment, attentive to detail, flexible, and manage stressful situations.
Possess strong interpersonal communication skills and maintain focus with job responsibilities.
Ability to work with a broad group of individuals both on campus and in the community.
Proficient oral and written communication skills and strong organizational skills.
Demonstrated experience in providing high-quality customer service.
Ability to handle inquiries and issues professionally and empathetically.
Ability to accurately prepare reports, spreadsheets, correspondence, and financial documents.
Proficiency in Microsoft Office applications.
WORK ACTIVITIES & EQUIPMENT
Work activities regularly involve the use of standard office equipment such as computers, printers, copiers, scanners, telephones, and related devices to perform tasks including data entry, document preparation, email communication, and report generation.
JOB LOCATION
This is an on-site position based in the Career Education Building on the main campus of Cleveland State Community College in Cleveland, Tennessee. The role may involve travel within the college’s five-county service area and occasional travel throughout the state and nationally for meetings, conferences, and professional events. Travel across the service region for meetings and other activities may also be expected.
Applicants may be subject to a background check and credit check.
Cleveland State offers a comprehensive benefits package, including but not limited to the following:
Insurance: Health, Dental, Vision, Life, Disability (long and short term), FSA/H.S.A.
Wellness Incentive Program (if enrolled in health)
Cleveland State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, disability, age, status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.
The following link will direct you to the College’s reporting section, where you can find information and resources for submitting reports related to discrimination and other concerns: How Do I Report
TBR - The College System of Tennessee oversees the state's community colleges & Tennessee Colleges of Applied Technology
Industry
Higher Education
Company size
51-200 employees
Founded
1972
Headquarters
Nashville, TN
LinkedIn followers
10,396
TBR - The College System of Tennessee is the state’s largest public higher education system, with 13 community colleges, 23 colleges of applied technology (TCATs) and the online TN eCampus serving approximately 170,000 students. The system is governed by the Tennessee Board of Regents.
Offices: 1 Bridgestone Park, Third Floor, Nashville, TN 37214, US
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