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Provide general assistance to residents, guests, and vendors while managing front-desk administrative tasks. Ensure community safety by monitoring surveillance systems and managing access logs and deliveries.
Requirements
Preferred three months of related experience with high proficiency in Microsoft Office. Candidates must possess strong English communication skills and a compassionate, professional demeanor.
Full job description
Company Description
Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing assistance to residents, guests and vendors in the community.
Job Description
Greet residents and provide general assistance to visitors, prospective residents, and families.
Answer telephone calls.
You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
Process reports for such things as work orders, incidents and concerns.
You will receive packages, plants, prescription drugs, etc. and deliver or hold as requested.
Maintain the sign in/out log for the issuance of community keys, and gate passes.
You will assist other departments with administrative functions.
Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction.
Maintain a positive and professional demeanor toward all residents, visitors and co-workers.
Qualifications
Three (3) months of related experience is preferred.
You need to be able to communicate clearly and effectively in English.
You have highly proficient computer skills. Proficiency with Outlook, Excel and Word is required.
You are compassionate, professional, kind, engaging, empathetic and helpful.
You have the ability to work as a part of a team and handle multiple tasks efficiently.
You possess the ability to make independent decisions when circumstances warrant such action.
You can maintain a positive and friendly demeanor toward the residents and your co-workers.
Additional Information
Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.
Creating Great Places to Work and Great Places to Live
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
1985
Headquarters
Chicago, IL
LinkedIn followers
36,874
Total funding
$10M
For over 40 years, Senior Lifestyle has owned and operated senior living communities across the U.S., providing a full range of care, including independent living, assisted living, memory care, and skilled nursing. Our communities offer living options to meet the diverse needs and financial resources of seniors, from luxury to middle-market and affordable options. As a privately owned company, we are committed to creating great places to live—and we believe it starts with fostering a supportive, rewarding environment for our team members.
Guided by our vision to be the trusted leader in senior living, Senior Lifestyle strives to create both great places to live and great places to work. Our caring team members embody our core values of HEART—Hospitality, Excellence, Appreciation, Respect, and Teamwork. These principles guide everything we do, ensuring our communities provide exceptional care while fostering meaningful connections and a true sense of belonging for residents and team members alike.
We welcome you to visit our website at www.seniorlifestyle.com to learn more about the services we provide and opportunities available. You can also find us on Facebook at https://www.facebook.com/SeniorLifestyleCorporation/
Offices: 303 E. Wacker Dr. Suite 2400, Chicago, IL 60601, US · 3217 Fiddlers Creek Dr, Waukesha, WI 53188, US · 12100 Chancellors Village Ln, Fredericksburg, VA 22407, US
Independent LivingAssisted Livingand Memory CareHealth CareCommercial Real EstateRehabilitationReal EstateProperty DevelopmentNursing and Residential Care