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$20/hr–$30/hr
Full-time
professional certificate
401(k), 401(k) matching, Dental insurance, Health insurance, Life insurance, Vision insurance
Posted 6d ago
~40 hrs/week
Responsibilities
The Mitigation Technician responds to emergency property damage sites to perform cleanup, extraction, and drying services while supporting the Lead Technician. They are responsible for maintaining equipment, documenting job progress, and ensuring high-quality customer service on-site.
Requirements
Candidates should have entry-level experience in construction or restoration and the physical ability to perform labor-intensive tasks. A valid driver's license and the willingness to obtain IICRC certifications are required for this role.
Full job description
Welcome to Merit Restorations.
We specialize in mitigating and rebuilding residential and commercial properties damaged by fire, water, storms, and other disasters. We partner with leading insurance carriers and handle everything from emergency cleanup to complete rebuilds, with a focus on safety, integrity, and advocacy. As entrepreneurs, we take full ownership of the work we do and the families we serve.
At Merit, our purpose is simple and non-negotiable: we work together as a team so we can change lives. Teamwork is the foundation of everything we do—because teamwork creates impact, and impact changes lives. We exist to help people, and the only way we do that at the highest level is by moving as one team, aligned in mission, values, and execution.
Why we exist. We exist for two families. The families we serve and the families inside this company. When we work together and serve our clients at the highest level, both families win.
MITIGATION TECHNICIAN
As a Mitigation Technician, you are a vital part of our emergency response team. You’ll assist in mitigation efforts in the field, support Lead Technician on-site, and ensure that emergency services are executed with urgency, professionalism, and technical excellence. This role requires strong work ethic, willingness to learn, and a commitment to high-quality outcomes.
Our team is built on ownership, grit, and growth. At Merit, your success is driven by performance—and the opportunity is as big as your effort. This is a field-based, fast-response role based out of one of our branch locations. You will report directly to the Branch Manager and coordinate closely with Leader Mitigation Technicians and Emergency Service Coordinator.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Core duties and responsibilities include the following. Other duties may be assigned.
EMERGENCY RESPONSE & MITIGATION EXECUTION
· Respond on-site to water, mold, and storm damage emergencies
· Perform mitigation services including demo, extraction, drying, and cleanup under supervision
· Set up and monitor drying equipment (air movers, dehumidifiers, etc.)
· Follow IICRC standards and job-specific instructions from the Lead Technician
· Assist with moisture readings, drying logs, and daily job tasks
· Maintain PPE use, safety standards, and jobsite cleanliness at all times
JOBSITE SUPPORT & ORGANIZATION
· Load/unload trucks and organize tools, materials, and supplies
· Maintain cleanliness and readiness of vehicles and equipment
· Support in taking before/after photos, ITEL samples, and completing work authorizations
· Execute assigned tasks with accuracy, speed, and professionalism
· Conduct daily job site walk-throughs and quality checks
· Maintain job site readiness, vehicle organization, and equipment tracking
· Communicate with ESC on job progress, resource needs, and field updates
· Support coordination with the Emergency Service Coordinator for estimate support
DOCUMENTATION & SOFTWARE
· Learn to operate software platforms like DASH, MICA, and Moisture Mapper
· Upload jobsite photos, notes, and readings as directed
· Assist in keeping digital records audit-ready and aligned with carrier expectations
CUSTOMER EXPERIENCE & COMMUNICATION
· Serve as the main point of contact for customers on-site
· Set clear expectations, answer questions, and resolve concerns professionally
· Ensure work authorizations, COS forms, and other documents are signed and submitted
· Support the Lead Technician in setting expectations and maintaining communication
· Always represent Merit with professionalism and empathy
CONTINUOUS IMPROVEMENT & GROWTH
· Complete IICRC WRT & ASD certification (company-supported) within the first year
· Attend jobsite training and team sessions to build technical knowledge
· Show initiative, ask questions, and take pride in the work being done
· Grow toward becoming a Lead Mitigation Technician through performance and commitment
Entry-level or 6–12 months experience in construction, labor, or restoration
IICRC WRT & ASD certification (preferred) or willingness to earn it within 12 months
Experienced with drying equipment, moisture meters, and mitigation best practices
Excellent communicator with the ability to lead, train, and inspire others
Physically capable of lifting 50+ lbs., climbing ladders, and working in confined spaces
Valid driver’s license with clean driving record
Available for rotating on-call shifts, including nights and weekends
As a full-service General Contractor, Merit Restorations mitigates and handles repairs, and rebuilds residential and commercial properties that have been damaged by fire, water, storms, hail and other disasters.
We ensure safety, stability, protection and advocacy. When your home or property is damaged by a fire, flood, storm, or other disaster call and we’ll take care of the rest — responding fast, cleaning up and starting the insurance process for you with clarity and integrity.
We are a full-service restoration company that can handle your loss from simple cleanups to total rebuilds.
Offices: 125 E Hirst Rd, Suite 1A, Purcellville, Virginia 20132, US · 625 Innovation Dr, Suite 106, Chesapeake, Virginia 23320, US · 3135 Carroll Ave, Units G & H, Lynchburg, Virginia 24501, US · 2001 E Division St, Suite 101, Arlington, Texas 76011, US
general contractorconstructionwater mitigationinsurance restorationfire damagewater damagestorm damageinsuranceand remodelingConstruction