About Bluemercury With 178 locations across the country and growing, Bluemercury pioneered a client-first service model that emphasizes hyper-personalized, high-quality beauty interactions. The leading luxury beauty dest…
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Sun Orchard
Human Resources Generalist
Boca Raton, Florida, United States · On-site
Mid level$1M raised
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Mirpuri Group USA - PANDORA Jewelry Division
Part Time Sales Lead
Boca Raton, Florida, United States · On-site
$16/hr–$21/hr
Mid level
Pandora @ Macy's Boca Raton Town Center As the largest jewelry brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselv…
Pandora @ Macy's Boca Raton Town Center Como la marca de joyería más grande del mundo, damos voz a los amores de millones de personas todos los días. Nuestros hermosos productos empoderan a personas de todo el mundo para…
Skills: Sales, Customer Engagement, Product Knowledge, Communication Skills, Brand Ambassadorship
The Beauty Expert is responsible for driving sales through personalized client interactions and providing expert beauty advice. They also manage inventory, maintain store standards, and conduct in-store beauty workshops.
Requirements
Candidates must have 1-2 years of retail experience, preferably in the beauty industry, and possess strong communication skills. A high school diploma or equivalent is required, with flexible availability for weekends and evenings.
Full job description
About Bluemercury
With 178 locations across the country and growing, Bluemercury pioneered a client-first service model that emphasizes hyper-personalized, high-quality beauty interactions. The leading luxury beauty destination and Macy’s, Inc. nameplate offers a highly curated and premium product assortment across a range of categories, Bluemercury helps people discover their unique self by shining a light on what makes them wonderfully distinctive. As Bluemercury continues to evolve, it remains committed to its original intent to serve people and embrace its purpose to be the ultimate specialist in the beauty of every individual. For more information, please visit www.bluemercury.com.
Job Overview
We are seeking a passionate Beauty Expert to join our team. As a key member of our team, you will play a vital role in enhancing our customers' beauty experiences through exceptional service, in-depth product knowledge, and expert beauty advice. As a Bluemercury Beauty Expert (BE) you drive sales and optimize customer service throughout your client interactions while building relationships. You are a beauty advocate who consistently role models a best-in-class service experience by assisting our clients and meeting their beauty needs. Your keen awareness of current trends and ability to connect with others makes you an essential colleague on the Bluemercury team.
Key Responsibilities
Build Client Relationships: Build and maintain strong, personalized relationships with customers. Provide a welcoming and inclusive atmosphere for all clients, ensuring they feel valued and understood.
Share Your Product Expertise: Possess extensive knowledge of beauty products across various categories including skincare, makeup, haircare, and fragrances. Continuously update knowledge on the latest products and trends in the beauty industry.
Customize Recommendations: Offer tailored product recommendations based on individual client needs, preferences, and skin types. Conduct product demonstrations and provide application tips to enhance customer experience.
Sales & Promotion: Drive sales through effective communication of product benefits and promotions. Encourage repeat business by informing customers about loyalty programs and upcoming events.
Support Inventory Management: Assist in stock management, ensuring product availability, and maintaining an organized and visually appealing store environment.
Participate in Educational Workshops: Participate in and occasionally lead in-store beauty workshops, sharing expertise and tips with customers in a group setting.
Share Feedback & Insights: Collect customer feedback on products and services, providing insights to the management team for continuous improvement.
Qualifications
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Proven experience in retail, preferably in the beauty industry.
Strong interpersonal and communication skills.
Passion for beauty and staying updated with the latest trends and products.
Ability to work flexibly, including weekends and evenings.
High school diploma or equivalent; beauty certification is a plus.
Flexible availability, including days, evenings, weekends and holidays
Self-motivated, stays current and supports operational excellence
Strong interpersonal skills and ability to communicate and share knowledge
Resourceful and able to adapt quickly to changing priorities
1-2 years of direct experience is required
Advanced authority and expertise in a specific brand is preferred
Essential Physical Requirements you will perform
Prolonged periods of standing/walking around the store or department
Prolonged exposure to fragrance and home fragrance products.
Frequent use of computers, handheld electronic equipment and cash registers
Reaching, crouching, kneeling, stooping and color vision
Lifting and moving items weighing up to 25lbs.
What we can offer you
An inclusive, challenging, and refreshingly fun work environment
Empowerment to perform impactful work with tangible results
Commission and bonus opportunities
Merchandise discounts and gratis
Paid time off (PTO) for full time hourly employees
Coverage across medical, dental, vision, and 401K.
Advancement opportunities and mentorship to grow your career
Employee Assistance Program (mental health and financial literacy resources)
Colleague Resource Groups (CRGs), give-back/volunteer opportunities
This job description is not all inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. - including Macy’s, Bloomingdale’s, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.
To explore our current job openings, go to bluemercury.com/pages/careers
Industry
Retail
Company size
1,001-5,000 employees
Founded
1999
Headquarters
Long Island City, New York
LinkedIn followers
58,947
With locations in coveted neighborhoods across the country, Bluemercury takes beauty personally. Founded on a client-first service model that emphasizes hyper-personalized, high-quality experiences, the leading luxury beauty destination and Macy’s, Inc. nameplate offers a highly curated and premium product assortment across a range of categories. Bluemercury is redefining modern luxury in beauty and as it evolves, it remains committed to its exceptional customer service origins and embraces its purpose to be the ultimate specialist in the beauty of its clients.
For more information, please visit www.bluemercury.com.
Offices: 28-07 Jackson Avenue, Long Island City, New York 11101, US
MakeupSkin CareSpaHair CareBath and BodycosmeticsBeautyEcommerceand RetailCosmetics