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Lead the operations of premium health and wellness clubs to ensure an excellent member experience. Collaborate with regional management to implement improvement plans and maintain a culture of excellence.
Proven experience managing large operational service delivery facilities and leading large teams including other managers. Must have exposure to financial planning and a passion for high-quality customer service.
Would you like to join Europe’s leading premium health and wellness group?
Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate General Manager to join our team!
As a General Manager, we are looking for an inspirational leader to operate our clubs. Ensuring our members have an excellent experience every day, 7 days a week.
Whilst always leading a culture of excellence, you will work alongside club support and your regional management team to share your knowledge and expertise to not only ensure ways of working, but create and implement club actions and improvements plans against key metrics.
We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.
Some of our perks:
General Manager Bonus Scheme
28 days holiday
Private Medical Insurance
Free Club Membership* for you and your family
Discounts on Swimming, Tennis Lessons, and Personal Training
Unlimited 50% discount on food and drinks
Opportunities for Career Advancement through internal training and development.
Wagestream App: Get paid on demand!
Access to our Benefits Suite.
About you:
As a General Manager, we are looking for someone who:
Is an inspirational leader with collaboration skills.
Has proven experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
Experience managing a large team of employees, including Managers.
Exposure to financial planning and management.
A passionate about customer service.
If you do not meet 100% of the requirements but feel you would thrive from this role we would love to hear from you
Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!
Proud to be a Sunday Times Best Big Places to Work for five years
David Lloyd Leisure helps its members live better lives by placing physical and mental wellbeing, as well as a sense of belonging, at the heart of everything it does. It is Europe’s leading premium health and wellness group and operates 149 clubs: 109 in the UK and 40 across continental Europe. It operates under five brands David Lloyd Clubs, Harbour Clubs, David Lloyd Meridian Spa and Fitness in Germany. In April 2026, it acquired the Aspria Group which operates 10 Clubs across Germany, Spain, Italy and Belgium under the Aspria and Aspresso brands. David Lloyd Clubs’ premium facilities are second to none. The group continuously innovates to offer families and individuals the very best products and services in welcoming environments that include state-of-the-art gyms, heated indoor and outdoor pools, fully equipped group exercise studios, luxury spas, dedicated children’s areas and crèche services. It also offers the broadest range of racquet sports, including tennis, padel, pickleball and badminton. Clubrooms are ideal places to spend time with family and friends or enjoy a meal, while the spacious and comfortable clubs invite members to work, relax and socialise. With more than 870,000 members and over 13,000 team members, the group generates a positive impact on the communities and environments in which it operates. David Lloyd Leisure is proud to employ some of the best professionals in the sector, including health and wellness specialists, group exercise instructors, personal trainers, racquet sports coaches and swimming teachers.
Offices: David Lloyd Leisure Group Ltd, PO Box 439, Hatfield, Hertfordshire AL10 9AX, GB
