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Full-time
Posted 1d ago
~40 hrs/week
Responsibilities
The Account Manager will handle inbound leads and perform high-volume outbound calling to qualify prospects and move opportunities through the sales pipeline. They are responsible for maintaining accurate CRM records and coordinating across internal teams to ensure customer needs are met.
Requirements
Candidates must have at least 3 years of experience in sales support, inside sales, or lead qualification. Proficiency with CRM systems and strong organizational and communication skills are essential for this role.
We’re looking for a driven, organized, and communicative Account Manager to own the front end of B2B sales process. This role focuses on working with business customers across manufacturing, logistics and industrial environments.
This is a high-activity, phone-driven role. You’ll manage a steady flow of inbound leads while making 40–60 outbound calls per day, ensuring every opportunity is followed up on and moved forward without gaps.
You will serve as the primary point of contact for early-stage customer interactions, managing a high volume of work across phone, email, and chat. Success in this role requires consistent follow-through, strong organization, and the ability to prioritize effectively across multiple active opportunities.
This is not a traditional account management role. It’s a high-activity, execution-focused position that blends customer interaction with operational ownership. You’ll evaluate opportunities, prioritize effectively, and coordinate across teams to ensure work is completed and customers receive timely, accurate outcomes.
About Creative Safety Supply
Creative Safety Supply is a U.S.-based manufacturer and supplier of workplace safety and visual communication solutions. The company helps businesses create safer, more organized, and more efficient facilities through products like industrial label printers, floor marking systems, safety signage, and 5S/Lean tools. Organizations across manufacturing, logistics, and other industries rely on these tools to improve communication, reduce hazards, and maintain compliance standards.
What You’ll Do
Lead Qualification & Pipeline Support
Evaluate inbound leads and prioritize based on defined criteria
Engage prospects via phone, email, and chat to understand needs
Make 40–60 calls per day as part of lead follow-up and qualification
Ask targeted questions to assess fit and move opportunities forward
Ensure all early-stage opportunities are followed up on consistently
Ownership & Execution
Own customer interactions from initial contact through resolution or handoff
Follow up on open items until completed — not just first response
Ensure no opportunity or request is left unresolved
Move work forward even when information is incomplete
Maintain responsiveness, accuracy, and attention to detail
Data & Process Management
Maintain clean and accurate CRM records
Manage follow-up cadence to move leads through the pipeline
Identify and flag data or routing issues
Verify account ownership and correct misrouted opportunities
Cross-Team Coordination
Work across sales, marketing, and operations to support customer needs
Coordinate internally when additional input or action is required
Ensure smooth handoffs and a consistent customer experience
What We’re Looking For
3+ years experience in sales support, inside sales, lead qualification, or account management
Experience with CRM systems (HubSpot preferred)
Strong communication skills (written and verbal)
Highly organized with strong attention to detail
Ability to manage multiple priorities and follow through to completion
Comfortable working across teams and systems
Nice to Have
Experience in manufacturing or product-based environments
Familiarity with sales funnels, lead qualification, or marketing automation
Ability to assess and prioritize opportunities quickly
What to Expect
High level of ownership and accountability
Mix of customer interaction and operational execution
Fast-paced environment with shifting priorities
Collaboration across multiple internal teams
Opportunity to grow into broader account or sales responsibilities
Equal Opportunity & Employment Statement
Creative Safety Supply is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. Employment with Creative Safety Supply is at-will, meaning that either the employee or the company may terminate employment at any time, with or without cause or notice, in accordance with applicable laws.
The Leaders in Visual Safety™ - Lean & 5S, Safety, Label Printers & Supplies, Floor Marking, Signs, Tool Organization
Industry
Retail Office Equipment
Company size
51-200 employees
Founded
2006
Headquarters
Beaverton, Oregon
LinkedIn followers
2,627
At Creative Safety Supply, we help businesses build safer, more organized, and more efficient workplaces—through the power of visual communication.
From heavy-duty floor tape and industrial label printers to 5S tools and Lean training materials, we’re your single source for visual safety and continuous improvement solutions. Whether you're working to meet OSHA requirements or driving Lean, Six Sigma, or Kaizen initiatives, our products support both compliance and performance—without compromise.
Our industry-leading solutions—like SafetyTac® Floor Tape and LabelTac® Industrial Label Printers—are trusted in facilities worldwide for their durability, clarity, and reliability. But we offer far more than tape and labels.
Our comprehensive lineup includes:
• Floor marking systems, glow-in-the-dark, and anti-slip tapes
• OSHA/ANSI-compliant safety signage and labeling supplies
• 5S and 6S tools like red tags, foam organizers, posters, and implementation software
• Lean, Kaizen, and Six Sigma training and instructional materials
• Custom labeling solutions for arc flash, pipe marking, and specialized applications
With a deep in-stock inventory and fast turnaround (most orders ship the same day), we keep your operation moving forward. And when you need support, our team of safety and Lean experts is ready to help—no guesswork, no runaround.
Many of our customers have been with us since the beginning. Why? Because they count on us for products that work, service that delivers, and results that last.
Our mission is simple:
To help businesses solve safety and efficiency challenges through tough, tested products and proven visual systems.
Creative Safety Supply — The leaders in visual safety.™
Offices: 8030 SW Nimbus Ave, Beaverton, Oregon 97008, US