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Full-time
Medical coverage, Prescription drug coverage, Dental coverage, Vision coverage, Complimentary meals, Team member parking
Posted 2d ago
~40 hrs/week
Responsibilities
The concession cashier is responsible for providing excellent guest service, preparing and serving food and beverage items, and maintaining the cleanliness of the concession area. They must also accurately handle cash transactions, reconcile financial records at the end of shifts, and manage inventory levels.
Requirements
Candidates must be able to obtain a Class B gaming license and possess a valid WA State Health Card/Food Handlers Permit and a Class 12/13 permit. At least one year of counter serving and cash handling experience is preferred.
Full job description
WHAT'S IN IT FOR YOU
Competitive salary of $18.20/hr. with discretionary performance bonuses 2x a year!
Fully paid medical, prescription drug, dental, and vision coverage for you and competitive premiums for your dependents.
Complimentary meals and covered team member parking.
Employer-paid life insurance, long-term disability, and accidental death and dismemberment coverage. Flexible Spending Account options for health care expenses.
Company-paid gaming licenses (Class A & Class B)
Variety of additional voluntary benefits and retirement plans.
WHAT YOU’LL DO
Exemplifies Muckleshoot Casino Resort’s values and sets a great example by always demonstrating excellent guest service and professionalism.
Practice, support and promote the vision, mission, and values of the Muckleshoot Casino Resort.
Accurately responds and attends to guest requests including preparing food and beverage items, wrapping food products, and planning them in display cases.
Prepare and maintain concession counter cleanliness, before, during and after guests are served.
Assist guests with selection of food and beverage items (i.e., explaining daily specials or answering preparation questions).
Follow standards for display cases; maintains, cleans, and restocks as needed.
Ensure guest satisfaction by delivery of food in an efficient and friendly manner, as deemed by outlet, may call out guest for counter pick up, or deliver to table.
Follow cash handling and cash register procedures.
Reconciliation of daily “end of shift” financial transactions.
Perform assigned daily and weekly cleaning tasks.
Inform management of guest requests, inventory shortages, replenishment needs and food spoilage.
Follow health, safety, and sanitation guidelines for all products.
Provide excellent guest service to ensure a positive guest experience.
Create, maintain, and facilitate a positive work environment; promotes positive team member relations and reports issues to the appropriate personnel.
Other duties as assigned.
WHAT YOU’LL BRING
Ability to obtain a Class B gaming license.
Must maintain a valid WA State Health Card/Food Handlers Permit.
Must maintain a Class 12 and/or Class 13 permit required
1 (one) year counter serving experience preferred.
Cash handling experience preferred.
HOW YOU’LL BE SUCCESSFUL
Knowledge of all beverages, and the ability to make flavored and other specialty drinks with consistency.
Knowledge of health & safety standards, and safety regulations as required
Ability to demonstrate a well-groomed presence and always maintain a professional appearance and attitude.
Ability to follow specific instructions. Read, write, and speak English fluently.
Ability to learn and use technical equipment (espresso machine).
Ability to handle stress under pressure.
Ability to provide quality guest service.
Ability to accurately exchange money with guests.
Ability to reconcile all cash and money at the end of the day.
Ability and willingness to maintain a clean, healthy, and safe working environment.
Ability to work independently, with minimal supervision.
The Muckleshoot Casino Resort, celebrated as the "Biggest and Best in the Northwest," has just become even more impressive with the unveiling of their new hotel tower. This exciting expansion features 401 elegant guestrooms, a more expansive casino floor, a serene indoor pool, a luxurious spa, and the exquisite rooftop steakhouse, Smoke & Cedar. From here, guests can indulge in breathtaking views of Mt. Rainier, the Olympic Mountain range, and the Seattle skyline.
As one of Washington's premier casino gaming destinations, Muckleshoot Casino offers the largest selection of games in the state, with over 3,400 machines, 65 table games, and one of the most extensive smoke-free gaming areas in the region.
Muckleshoot Casino also tantalizes the taste buds with a variety of dining options that take guests on a culinary adventure around the world, and provides world-class entertainment at the Muckleshoot Events Center and Galaxy!
Guests can enjoy additional perks like complimentary valet service, WiFi, covered parking, and electric vehicle charging stations, making every visit even more convenient and enjoyable.
Offices: 2402 Auburn Way South, Auburn, Washington 98002, US