Join our Team! Sev Laser has 70+ locations all over the country and currently expanding! With the partnership of our amazing team, we are able to expand all across the nation. With the fast growth of our company comes am…
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$16/hr–$18/hr
Full-time
Medical Insurance, Dental Insurance, Vision Insurance, Employer-paid Basic Life Insurance, AD&D Insurance, Employee Assistance Program
Posted 3d ago
~40 hrs/week
Responsibilities
The Front Desk Receptionist manages daily clinic operations, including client check-in, scheduling, and payment processing. They also actively promote services, memberships, and retail products to meet clinic sales goals.
Requirements
Candidates should have previous experience in a receptionist or customer service role and strong sales skills. Proficiency in Zenoti software and the ability to work a flexible schedule including weekends are required.
Full job description
Join our Team!
Sev Laser has 70+ locations all over the country and currently expanding! With the partnership of our amazing team, we are able to expand all across the nation. With the fast growth of our company comes amazing career opportunities for our staff in leadership
Becoming a Team Member:
Our Front Desk Receptionists are very passionate about the beauty industry as passion is contagious! We strive to make our clients look good and feel good about themselves, as well as feel welcomed and appreciated when in our offices. This wouldn't be possible without our amazing Front Desk Staff. If Beauty and Customer Relations are your passion, then this will be a great fit!
Responsibilities
Client Experience & Front Desk Operations
Warmly greet every client entering and exiting the clinic
Manage check-in, check-out, and payment processes
Provide accurate information about treatments, packages, retail, and promotions
Address client questions professionally and courteously
Maintain confidentiality and uphold SEV service standards
Sales & Service Promotion
Actively promote services, memberships, and retail products
Identify client needs and recommend appropriate treatments or upgrades
Support clinic sales goals through product knowledge and engagement
Maintain up-to-date familiarity with pricing and promotions
Scheduling & Administrative Support
Accurately book, modify, and cancel appointments
Answer phone calls with elevated phone etiquette
Respond to emails and voicemails promptly
Utilize booking and client-management systems efficiently
Support scheduling flow and operational updates
Office & Treatment Room Support
Open and close clinic per Standard Operating Procedures
Maintain a clean, stocked, organized front desk and lobby
Assist with transitional cleaning of treatment rooms as needed
Monitor inventory and notify management when supplies run low
Training & Team Support
Participate in required service and sales training
Model SEV service standards and professionalism
Support onboarding of new team members
Contribute positively to team culture
Skills & Qualifications:
Previous experience in a receptionist or customer service role is preferred.
Strong sales skills with a proven track record of meeting or exceeding targets.
Excellent communication and interpersonal skills.
Ability to multitask and manage time effectively in a fast-paced environment.
Proficiency in Zenoti scheduling software is preferred.
A positive attitude and a passion for the beauty and wellness industry.
Comfortable using computer systems and booking platforms
Reliable, punctual, and consistent attendance
Ability to work independently
Weekend availability required
Working Conditions:
Fast-paced, client-facing environment
Standing for extended periods
Frequent interaction with clients and team members
Exposure to office equipment and cleaning supplies
Scheduling Requirements:
Must be available to work up to 4 days per week including weekends
Must be available to work from 9:30am-7:30pm each day.
Benefits Summary
SEV offers a competitive total rewards package designed to support the health, well-being, and professional success of our full-time employees. Eligible employees may participate in a variety of benefit programs, including:
Medical, Dental, and Vision Insurance
Employer-paid Basic Life and AD&D Insurance
Life Insurance
Employee Assistance Program (EAP)
401(k) Retirement Savings Plan
Paid Time Off (PTO) and Paid Sick Leave,
Paid Holidays (for eligible positions)
Employee Discounts on SEV services and products
Professional development and career growth opportunities
Benefit eligibility and plan details are governed by the applicable plan documents and Company policies and may be modified from time to time.
Equal Opportunity Employer
SEV Laser provides equal employment opportunities to all employees and applicants and prohibits discrimination or harassment of any kind based on race, color, religion, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic under local, state, or federal law. This policy applies to all employment actions including recruiting, hiring, promotion, compensation, benefits, and training.
Related keywords
Front DeskReceptionistCustomer ServiceSalesZenotiSchedulingBeauty IndustryWellnessRetailAdministrative SupportInventoryClient RelationsClinic OperationsPoint of SaleMembership Sales
SEV is the nation's leading destination for boutique beauty treatments, specializing in laser hair removal and aesthetics. With our growing national presence, we're reshaping the beauty industry and sparking confidence through results-driven treatments rooted in affordability, transparency, and trust.
Offices: 1200 N Pacific Ave, Unit 104, Glendale, California 91202, US · 8428 Melrose Pl, Suite F, West Hollywood, California 90069, US · 2222 Michelson Dr, Suite 242, Irvine, CA 92612, US · 934 Hermosa Ave, Suite 13, Hermosa Beach, CA 90254, US · 3840 Old Topanga Canyon Rd, Calabasas, California 91302, US