Arlington, Texas, United States · On-site
Job DetailsJob Location: Hampton Inn Arlington I20 South - Arlington, TX 76018Books guest reservations and/or coordinates with reservation center Registers guests into the hotel in a prompt and courteous manner using up-…
Skills: Guest Relations, Reservation Management, Up-selling, Cash Handling, Conflict Resolution
Arlington, Texas, United States · Hybrid
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Darktrace is a global leader in AI-driven cybersecurity, helping organizations stay ahead of evolving threats every day. Darktrace was built on a genuinely differentiated idea: that Adaptive AI could detect and respond t…
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Arlington, Texas, United States · On-site
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Skills: Guest Relations, Reservation Management, Up-selling, Cash Handling, Conflict Resolution
Arlington, Texas, United States · On-site
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Arlington, Texas, United States · On-site
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Arlington, Texas, United States · On-site
Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, …
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Arlington, Texas, United States · On-site
$23/hr–$28/hr
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Arlington, Texas, United States · On-site
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Arlington, Texas, United States · On-site
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Arlington, Texas, United States · On-site
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Arlington, Texas, United States · On-site
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Arlington, Texas, United States · On-site
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Arlington, Texas, United States · On-site
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Arlington, Texas, United States · On-site
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Arlington, Texas, United States · On-site
$17/hr–$17/hr
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Arlington, Texas, United States · On-site
Arlington, Texas, United States of America Extraordinary Care. Extraordinary Careers. With one of the nation’s largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your …
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Arlington, Texas, United States · On-site
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Arlington, Texas, United States · On-site
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Arlington, Texas, United States · On-site
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Skills: Occupational Therapy, Orthosis Fabrication, Patient Assessment, Treatment Planning, Musculoskeletal Care
Arlington, Texas, United States · On-site
Job Description Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SP…
Skills: Manufacturing Management, Lean Manufacturing, Global Manufacturing Systems, Budget Management, Project Business Case Development
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Manage guest check-ins and check-outs while handling reservations, payments, and guest inquiries to ensure high satisfaction. Maintain hotel cleanliness in the lobby and breakfast areas and perform basic administrative and laundry tasks.
The candidate must be able to provide professional customer service and handle confidential guest information with integrity. Proficiency in using office equipment and the ability to resolve guest complaints effectively is required.
Job DetailsJob Location: Hampton Inn Arlington I20 South - Arlington, TX 76018Books guest reservations and/or coordinates with reservation center
Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals. Greets, registers, and assigns rooms to guests
Handles confidential information, including guest records, with a high degree of integrity
Answers and routes call as appropriate; takes guest messages with accuracy
Assists with sales and marketing efforts as directed by the General Manager
Offers and properly handles requests for wake-up calls
Records pertinent guest information in the pass on log
Replenishes continental breakfast as needed and keeps the area clean
Ensures common area/lobby is clean
Performs laundry functions as directed
Checks guests in and out of the hotel; processes customer payments according to established policies and procedures.
Answers phone in a prompt, efficient, and friendly manner.
Promotes hotel services, facilities, and outlets and becomes informed and knowledgeable of upcoming events/ functions in the hotel and in the surrounding area.
Answers guests questions about the property and amenities and are able to refer and direct guests to area attractions and outlets. Arranges for the appropriate transportation of guests to and from the hotel when necessary.
Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction.
Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests.
Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follows up to ensure guest satisfaction.
Completes daily paperwork to include cashing out, documenting all adjustments, miscellaneous postings paid-outs, charges and check-outs.
Handles departmental accounting of monies, receipts, guest accounts and other forms of credit; posts all charges; completes cashiers report, prepares deposit and counts cashier bank.
Balances cash bag at open and closing of each shift.
Transmits and receives messages using equipment such as a computer, telephone, email, fax, and switchboard.
Provides a professional image at all times through appearance and dress.
Follows company policies and procedures.
Note: Other duties as assigned by supervisor or management
Qualifications
At Texas Western Hospitality Rules™
Texas Western Hospitality is the management arm of Western International, a vertically integrated lodging company with over 30 years of successful history in hotel development and operations. Headquartered in Dallas, Texas, Texas Western Hospitality (TWH) proudly manages several of the finest brands including Marriott, Hilton and IHG. TWH has grown to become one of the most respected lodging management companies in the U.S. that currently operates over 36 hotels in three states.
Offices: 15275 Quorum Dr, Addison, Texas 75001, US
