About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers c…
About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers c…
Job Title: General Service Technician Location: 7844 Wornall Rd. Kansas City, MO 64114 Compensation: $15.00 - $15.24 Worker Type: Employee Time Type: Full time Job Description: Embark on a rewarding career journey with u…
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1111 N Century Ave, Kansas City, MO 64120 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Fleet Maintenance Fueler Washer at Penske, you’ll do exactly that. You will make su…
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Skills: CDL Class A, Vehicle Transport, Load Securing, Safety Compliance, Driver Log Maintenance
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Flex Truck Driver - CDL Class A - Penske Logistics
Kansas City, Missouri, United States · On-site
Mid level
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Skills: CDL Class A, Tractor-Trailer Operation, Multi-stop Delivery, Pallet Jack Operation, Hand Truck Operation
As part of our Manufacturing team, you’ll help build the world-class, state-of-the-art smart vehicles we're known for. In our plants around the world, we’re constantly developing new technologies and processes to further…
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O'Reilly Auto Parts
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Warehouse/Distribution: FT Order Filler/Associate/Fulfillment
Kansas City, Missouri, United States · On-site
$19/hr–$20/hr
Entry level
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$150k–$165k/yr
Full-time
bachelor degree, postgraduate degree
Medical, Dental, Vision, 401k + Company Match, Employee Assistance Program, Paid Time Off
Posted 34d ago
Apply by Aug 24
~40 hrs/week
Responsibilities
The Divisional Head is responsible for the P&L, strategic direction, and operational performance of a heavy and bulky delivery division. This role involves leading a team of managers and serving as the primary executive interface for senior retail partners.
Requirements
Requires 10+ years of experience in last-mile or 3PL operations, including 5+ years leading multi-site teams and full P&L ownership. A bachelor's degree is required, with a preference for Lean/Six Sigma certification or an MBA.
Full job description
About Us:
As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!
If you are seeking to be a part of a family, this is the place for you!
Maersk Logistics & Services USA, Inc. handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.
Summary:
Maersk Last Mile delivers the heavy and bulky products that retail customers count on: appliances, furniture, and large-format goods that arrive at the door and into the home. The Director, Heavy & Bulky Delivery Services is the senior operational and commercial leader of a defined division within that network. You own the divisional P&L, lead a team of Territory / Division Managers, and serve as the executive interface with our retail partners at the divisional level.
This is not a reporting role. You set the strategic direction for the division, establish the performance standards that cascade through the field organization, and are accountable for whether the division delivers on its commitments to both its retail clients and to Maersk. You will operate across two dimensions at once: internal leadership as the P&L owner and performance manager of the field team, and external commercial partnership as the senior face of Maersk to the customer.
If you think like a business owner, develop leaders rather than manage them, and treat proactive communication as a competitive advantage, this role is built for you.
Key Responsibilities:
Own the divisional P&L
Own revenue performance across all territories: billing accuracy, volume forecasting, and rate realization.
Hold Territory / Division Managers accountable for cost discipline, pass-through accuracy, and margin against plan.
Lead a full monthly P&L review with your managers and finance partners; separate structural issues from one-time events and drive corrective action.
Identify and pursue revenue expansion: new markets, new service lines, expanded scope, and pricing improvements.
Maintain financial fluency at the market level; you should be able to explain any market's performance from memory.
Lead and develop the Territory / Division Manager team
Coach, review, and hold your managers accountable through a consistent cadence, including weekly 1:1 performance reviews.
Document significant performance conversations; your documentation is the accountability record for the division.
Run monthly talent calibration across managers and key field leaders; maintain a clear succession view for every critical role.
Set divisional performance standards and ensure they are enforced consistently across all territories.
Own the senior client relationship
Own the relationship with the senior retail account contact at the divisional level; treat it as both a commercial asset and a risk lever.
Deliver the weekly recap and lead the monthly business review: KPI performance, trend analysis, network health, and strategic discussion.
Communicate proactively; the client should never learn of a significant operational issue from their own data before you have provided context and a plan.
Position Maersk Last Mile for account growth and develop a QBR and annual account-planning framework that extends the relationship beyond transactional review.
Set and hold divisional performance standards
Own divisional KPI performance: Completion Rate, Perfect Delivery, customer satisfaction, Re-trip Rate, and timing compliance.
Review the Manager Rank view weekly and lead the divisional WBR; drive accountability and document decisions and action items.
Identify macro performance patterns that signal structural issues, and intervene with the appropriate scope.
Own network strategy, fleet, and the hauler ecosystem
Run monthly network and fleet planning against volume forecasts; identify capacity investments or realignments needed in the next 60 to 90 days.
Lead any hauler transition or network restructuring decision at the divisional level, and engage key hauler partners directly in strategic markets.
Monitor hauler retention, capacity coverage, and quality; treat network deterioration as a leading indicator of future KPI and financial performance.
Set the compliance and safety culture
Ensure DOT compliance, incident reporting, and crew assignment disciplines are consistently maintained across the division.
Own the relationship with corporate compliance and safety; treat any significant safety incident or compliance pattern as a structural issue, not a coaching item.
Manage claims exposure
Review high-value and divisional-level claims; ensure resolution timelines are met and flag significant financial exposure to senior leadership proactively.
Own the view of claims cost absorption (3PL-caused vs. client-caused) and drive the structural changes that reduce it.
Key Capabilities & Experience:
Required
10+ years in last-mile, transportation, 3PL, or supply chain operations, including 5+ years leading multi-site or multi-territory field operations.
Proven experience managing other managers (a leader of leaders), not only individual contributors.
Demonstrated full P&L ownership at scale, with the financial fluency to manage cost, margin, and revenue at the market level.
Track record of owning senior, executive-level customer relationships with strategic retail or enterprise accounts.
Working knowledge of DOT / FMCSA requirements and experience managing a contracted carrier, hauler, or owner-operator network.
Bachelor's degree, or equivalent experience.
Willingness to travel across the assigned division.
Preferred
Heavy / bulky, appliance, furniture, or big-and-bulky last-mile experience.
Experience supporting national retail delivery programs for major home and furniture retailers.
Continuous improvement credential (Lean, Six Sigma) and a structured approach to operational problem-solving.
MBA or equivalent advanced degree.
Experience leading network integration, restructuring, or post-acquisition operations.
Company Benefits:
Medical
Dental
Vision
401k + Company Match
Employee Assistance Program
Paid Time Off
Flexible Work Schedules (when possible)
And more!
Pay Range:
$150,000 - $165,000 annually
*The above-stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
#INDEED
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].
Related keywords
Last Mile3PLSupply ChainP&LDOTFMCSALeanSix SigmaKPIQBRWBRNetwork IntegrationHeavy & Bulky DeliveryTransportationLogisticsFleet Planning
Transportation, Logistics, Supply Chain and Storage
Company size
10,001+ employees
Headquarters
Copenhagen
LinkedIn followers
2,500,796
A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society. ALL THE WAY is our commitment to connect the world so that everyone has both the possibility and the ability to trade, grow and thrive.
The company employs roughly 110.000 employees across operations in 130 countries.
Offices: Esplanaden 50, Copenhagen, 1098, DK · Esplanaden 50, Kobenhavn K, Capital Region 1263, DK
Container ShippingContainer TerminalsRetailManufacturingOffshoreshippingportslogisticswarehousing distribution
How many Transportation jobs are open in Kansas City, MO right now?
There are currently 750 open transportation positions in Kansas City, MO listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Transportation roles in Kansas City, MO?
Companies currently hiring include Custom Truck One Source, Carvana, Domino's, Westinghouse Air Brake Technologies Corporation, Enterprise Mobility, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Transportation jobs in Kansas City, MO?
Yes — 53 of the 750 open transportation positions offer remote or hybrid work (13 remote, 40 hybrid).
How do I apply for Transportation jobs in Kansas City, MO?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.