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$63k–$79k/yr
Full-time
high school
Posted 10d ago
~40 hrs/week
Responsibilities
The Operations Supervisor manages daily inbound and outbound logistics, including labor scheduling, space utilization, and equipment oversight. They are responsible for leading, training, and evaluating warehouse staff to ensure productivity, safety, and quality goals are met.
Requirements
Candidates must have a high school diploma or GED, at least 3 years of experience in a logistics or distribution environment, and 1 year of supervisory experience. Proficiency in Microsoft Office and familiarity with WMS and RF scanners are required.
Full job description
DSV – Global Transport and Logistics
At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.
Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.
As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.
Division: Solutions Job Posting Title: Supervisor, Operations Time Type: Full Time
NOTE: This is an on-site position in Goodyear, AZ. Address: 150 N. Litchfield Rd. Bldg. A Goodyear, AZ 85338.
POSITION SUMMARY
The Operations Supervisor is responsible for supervising, labor management, and planning of inbound, outbound, Product slotting and customer communication activities daily, including labor scheduling, space utilization, equipment and manpower. People management responsibilities include hiring and training, planning and assigning daily work, conducting performance appraisals, addressing performance issues and resolving problems. Under the direction of the Operations Manager or Distribution Center Manager, the Supervisor is responsible for supervising the receiving, warehousing and shipping of products in a manner consistent with company service and cost objectives.
As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Conducts staff meetings to review daily/weekly work activities, plan and assure continuous improvement.
Effectively keeps senior management and client representatives informed of critical issues that affect the operations
Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures. Manages operations to meet prescribed productivity and service goals. Complies with terms outlined in the site's operating agreement with the client.
Implements and reports on-going cost savings measures. Provides ideas and suggestions for more efficient operations.
Meets all client specified KPI’s and complies with Quality system requirements.
Manages the operations to achieve prescribed objectives. Applies sound communication and motivational techniques, create programs to fairly and equitably supervise, counsel, and (where needed) discipline team members. Provides direction and support to Human Resources. Assists in creating programs for hiring, training, and professional development. Participates in performance evaluation system for recommending promotions, wage increases, and other HR activities.
Has overall training and evaluation responsibilities of warehouse staff.
Plans the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers. Assesses priorities based on time sensitivity and available resources. Assigns duties to appropriate warehouse staff.
Reviews pending jobs or trends, plan for reorganization of warehouse space, and needed changes in levels of supplies, equipment, or staffing needs.
Trains new staff in assigned duties, or delegate training responsibility to experienced team members. Assesses progress of trainees and adds additional duties as appropriate.
Keeps informed of quantity and quality of jobs being performed throughout the day, providing guidance and advice as necessary.
Assigns supervisory duties to experienced team members acting as leads for lower-level warehouse staff. Keeps abreast of progress or problems.
Keeps Manager advised of progress or problems requiring attention on a daily basis. Holds regular meetings with warehouse staff to assess the group’s overall status. Discusses ideas for improvement. Keeps staff informed of new developments.
Assists in the physical operations as needed.
Delivers results by leveraging the skills of the right people at the right time
Maintains high degree of motivation in team members to retain focus of providing highest levels of customer satisfaction
Provides ongoing growth and development opportunities for team members
Provides input and conducts annual performance reviews for team members
Supports adherence to Standard Operating Procedures (SOPs).
Supports and trains team members with adherence to SOPs (corporate and client)
SKILLS & ABILITIES
Education & Experience:
Must have a High school diploma or general education degree (GED)
3 years’ experience working in a logistics/distribution/relevant environment
1 year experience in a supervisory role
Preferred: Prior MHE certification / knowledge of basic MHE operation
Certificates, Licenses, Registrations or Professional Designations
Satisfactory completion of a forklift training program
Computer Skills:
Proficient in Microsoft Office (Excel, Work, and Power Point)
RF Scanners
WMS functions
Language Skills
English (reading, writing, verbal)
Business communication
Mathematical Skills
Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing and distributing client products
Other Skills
Strong attention to detail accuracy and accomplish job tasks in a timely manner
Good organizational and personnel skills
Good communication skills, written and oral
Good leadership, supervision, and planning skills
Able to work flexible schedules, including nights and weekends, as required by the operation
Participate in established cross training metrics activities with the opportunity to improve their knowledge in multiple areas/departments and be able to assist as a back-up when the need may arise.
Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.
Work overtime as dictated by business whether mandatory or voluntary.
Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.
CORE COMPETENCIES
Leader of Others
☒ Accountability
☒ Business Acumen
☒ Communication / Building Partnership
☒ Developing Oneself
☒ Developing Others
☒ Drive for Results
☒ Embracing Change
☒ Problem Solving
☒ Empowerment
☒ Leadership Excellence
☒ Leading Change
☒ Problem Solving
Independent Contributor
☐ Accountability
☐ Communication / Building Partnership
☐ Customer Orientation
☐ Developing Oneself
☐ Drive for Results
☐ Embracing Change
☐ Problem Solving
☐ Professional Competencies
PHYSICAL DEMANDS
Occasionally
Bending
Frequently
Walking and Standing
Constantly
Sitting
Ability to Lift/Carry and Push/Pull
11-20 pounds
Reach above shoulder, squat, or kneel.
Other Physical Requirements:
WORK ENVIRONMENT
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
For this position, the expected base pay range is $63,360.00 – $79,200.00 . Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.
Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [email protected]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV – Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.
With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
Transportation, Logistics, Supply Chain and Storage
Company size
10,001+ employees
Founded
1976
Headquarters
Hedehusene
LinkedIn followers
1,424,874
Total funding
$6.4B
At DSV, we keep supply chains flowing in a world of change. We provide and manage supply chain solutions for thousands of companies every day – from small family-run businesses to large global corporations. Our reach is global, yet our presence is local and close to our customers.
Close to 150,000 employees in over 90 countries work passionately to deliver great customer experiences and high-quality services. We aspire to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.
DSV is a dynamic organisation that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals.
Read more at www.dsv.com.
Offices: Hovedgaden 630, Hedehusene, 2640, DK
Global transport and logisticsAir freightSea freightRoad transportRail freightSpecial project transportContract logisticsWarehousingSupply chainHealthcare logistics