About Us We are a growing property management company with 40 years of service overseeing state-of-the-art and luxury residential buildings across the Boston metro area. We are actively seeking a Valet Concierge to join …
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Domino's
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Entry level$1.3B raised
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The Valet Concierge acts as the first point of contact for residents and guests, providing exceptional customer service and building security. Responsibilities include managing access, handling vehicle parking, coordinating deliveries, and performing administrative tasks to support building operations.
Requirements
Candidates must have at least 2 years of experience in concierge, hotel, or customer service roles and possess a valid driver's license. The role requires the ability to stand for long periods, lift up to 50 pounds, and work weekends.
Full job description
About Us
We are a growing property management company with 40 years of service overseeing state-of-the-art and luxury residential buildings across the Boston metro area. We are actively seeking a Valet Concierge to join the MMC team!
Our Concierge team members are customer service driven and act as the first point of contact for the property residents and guests. Team members are responsible for creating an outstanding client experience through exceptional service and attention to detail.
This position reports to the Lead Concierge and will be responsible for greeting clients as they enter the building and assisting with their specific needs. Our ideal candidate has a minimum of 2 years’ experience in the concierge field, hotel, or customer service experience. Pay is commensurate with experience.
Retirees and people returning to the workforce are highly encouraged to apply!
Duties include but are not limited to:
Position requires person to work from 7 am to 3 pm on Saturday and Sunday
Act as liaison between the building and Property Manager and work closely with the Building Superintendent.
Provide access control; use security cameras and patrol building to monitor access points and ensure that the building is secure at all times.
Greet residents/visitors/vendors when they arrive, ensuring guests who do not live on the property are logged into the visitor or vendor log.
Perform applicable administrative tasks like file/log and computer system updates relevant to building operations and maintain shift notes including "pass-on" logs to ensure successful communication through shift changes.
May be asked to assist with filing documents or to review the daily activity of various transactions that take place at the community by auditing files. Function as clerical support as time or shift coverage permits.
Required to drive, park, and retrieve resident and guest vehicles in a safe, courteous, and timely manner.
Maintain excellent relationships with local restaurants, theaters, and venues. Research current events and happenings in the neighborhood. Make knowledgeable recommendations to residents and their guests.
Capable of procuring reservations, tickets, guest accommodations, museum and gallery exhibit passes.
Assist the Lead Concierge in maintaining the schedule for resident move-ins/outs and elevator usage through appropriate coordination with Property Manager.
Ensure that new residents receive the necessary orientation to the community and are familiar with the services provided both at the community and through the Concierge Desk.
Coordinate receipt and delivery of incoming and outgoing packages including dry cleaning per the building policy.
Immediately contact emergency maintenance personnel if an emergency maintenance situation develops.
Enters maintenance requests in a timely and effective manner to ensure that resident requests are submitted properly. Follows up on all completed request as requested to ensure resident satisfaction.
In the case of emergency, contact the applicable public service response organization and the Property Manager and follow applicable emergency procedures as directed in the property manual.
Follow procedures, policies, and other important correspondence from HQ. Receive maintenance requests and pass to the appropriate manager in a prompt manner.
Assists with organization, set-up, implementation, and clean-up of all resident events hosted by the community.
Required to remove snow from sidewalks and steps and apply ice melt.
Complete other additional projects as requested by the lead concierge or property manager.
Qualifications/Requirements:
Must meet the Valet Concierge driving criteria, including a valid driver’s license.
A minimum of 2 years’ customer service experience required.
Must be on time and able to stay awake during the entire shift.
Must be able to stand for long periods of time.
Must have general computer skills to perform administrative and clerical tasks, including time entry.
Ability to drive a manual transmission, highly preferred.
Ability to work with minimal supervision. Self-motivated, reliable individual who can anticipate and resolve issues.
Excellent communication and interpersonal skills.
Able to remain calm and attentive, especially during heavy building activity and emergencies
Ability to always maintain a professional demeanor and appearance
Must be able to move, lift, push, or carry objects weighing up to 50 pounds, unassisted.
Must pass background check.
Must be able to provide 3 professional references.
Ability to commute to work location via public transportation as our properties have no on-site parking.
Benefits:
Employee Assistance Program (EAP) available 24 hours a day on weekdays and weekends to employees and family members
Employee Referral Bonus Program
11 Holidays Paid at time and a half for hours worked
Sick time earned at 1 hour for every 30 hours worked
We sincerely appreciate your interest in employment with Mediate Management Company, Inc. Please rest assured that your application materials have been received. Due to the high volume of response, we are unable to individually acknowledge the receipt of every application or phone call regarding the process. We carefully screen all applications and select candidates whose qualifications best meet our needs. You will be contacted if you are selected to continue in the recruitment process.
Mediate Management Company is a regional property management company specializing in unparalleled high end services. Services include: property management, construction, project management, maintenance, cleaning and staffing.
Mediate Management’s innovative approach to management services range from customized Boutique services to online service platforms for small associations with limited management needs.
Boutique services include a complete range of services similar to those found at any 4/5- star hotel. These services include: 24 hour residential staff/concierge able to accommodate the individual needs and lifestyles of a diverse clientele. Additional services can include: valet parking, housekeeping, coordination of fitness training, grocery delivery, transportation and travel arrangement, dining, theatre and sporting event reservations, pet care, salon and spa reservations and party planning and catering services.
Mediate Management also offers cost effective online service platforms for small buildings and associations with limited needs that do not require the support of a dedicated property manager.
Mediate Management Company also specializes in all types of construction and renovation projects including kitchen and bath remodeling, general repairs, historic renovations, building maintenance and project management.
We are an equal opportunity employer that prides itself on hiring and training a first rate team of property management professionals.
Offices: 180 Lincoln Street Suite 3, Boston, MA 02111, US
How many Transportation jobs are open in Boston, MA right now?
There are currently 727 open transportation positions in Boston, MA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Transportation roles in Boston, MA?
Companies currently hiring include VPNE, Asbury Automotive Group, Domino's, MassDEP, Motional, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Transportation jobs in Boston, MA?
Yes — 140 of the 727 open transportation positions offer remote or hybrid work (33 remote, 107 hybrid).
How do I apply for Transportation jobs in Boston, MA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.