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Washington, District of Columbia, United States • Hybrid
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Maintain and troubleshoot physical security systems including access control and CCTV to ensure critical infrastructure reliability. Lead installation activities, respond to on-site incidents, and coordinate with third-party vendors for system repairs.
Requires a high school diploma and typically 1+ years of experience in physical security or critical infrastructure environments. Candidates should have basic knowledge of security systems, networking, and the ability to work in a 24/7 on-call rotation.
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
Job Summary
As a Physical Security Enablement Specialist, you will support the reliability, performance, and continuous improvement of our critical infrastructure and physical security systems.
In this role, you will lead complex maintenance and installation activities, respond to on-site incidents, and serve as a technical mentor to team members. You’ll collaborate across teams, ensure operational excellence, and help drive high standards in safety, performance, and service delivery
Responsibilities
Physical Security Systems Operations
Maintain, troubleshoot, and repair physical security systems across the data center, including access control, CCTV, network video recorders (e.g., Complete View), biometric systems, and card access readers (e.g., Suprema, AMAG Symmetry
Perform routine installations, upgrades, and deployments of security devices, including customer space installations
Ensure optimal performance and reliability of all security technologies through proactive maintenance and timely issue resolution
Facility Monitoring & Maintenance
Conduct site inspections to ensure optimal operation of access control and surveillance systems
Perform preventative and corrective maintenance to minimize system downtime
Identify and resolve issues impacting security system performance
Incident & Problem Management
Respond to system alerts, failures, and operational incidents
Diagnose root causes and implement timely solutions
Escalate complex issues as needed while maintaining ownership of resolution
Create, manage, and complete work orders aligned with operational priorities
Support customer deployments, including installation of security monitoring devices within customer spaces
Coordinate with third-party vendors for maintenance, repairs, or installations
Collaborate with internal teams to ensure seamless service delivery
Maintain accurate documentation, logs, and system updates
Identify opportunities to improve system reliability and operational efficiency
Implement solutions to enhance site security technology performance
Qualifications
High School Diploma or equivalent (technical certifications preferred)
Typically, 1+ years of experience in physical security, facilities, critical infrastructure environments or related environments
Basic knowledge of access control, CCTV, and security systems
Familiarity with electrical and mechanical systems
Basic understanding of networking and server environments
Strong troubleshooting and problem-solving skills
Comfortable using digital tools and work order systems
Ability to work independently and as part of a team in a 24/7 environment and on-call rotation.
The targeted pay range for this position in the following location is / locations are:
United States - DC16 Washington DC : 59,000 - 88,400 USD / Annual
Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.
The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.
As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.
Employee Assistance Program: An Employee Assistance program is available to all employees.
US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
We use artificial intelligence in our hiring process. Learn more here.
The world's digital infrastructure company®
Equinix (Nasdaq: EQIX) is the world’s digital infrastructure company®, enabling digital leaders to harness a trusted platform to bring together and interconnect the foundational infrastructure that powers their success. Equinix enables today’s businesses to access all the right places, partners and possibilities they need to accelerate advantage. With Equinix, they can scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value.
Offices: One Lagoon Drive, Redwood City, California 94065, US · Luttenbergweg 4, 1101 EC, Amsterdam, NL · Units 6501-04A & 6507-08, 65/F, International Commerce Centre,, 1 Austin Road West, Kowloon, Hong Kong, Hong Kong, HK · 1188 E Arques Ave, Sunnyvale, CA 94085, US · 639 Gardeners Rd, Sydney, NSW 2020, AU
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