Toronto, Ontario, Canada · Hybrid
$120k–$145k/yr
About Us: A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change ma…
Skills: Account management, Customer success, Customer retention, Strategic thinking, Active listening
Toronto, Ontario, Canada · Hybrid
This posting is for a future vacancy. We’re looking for a Senior Account Executive, Enterprise Sales to help us develop and close new business with larger enterprise customers within our landmark industries. You will wor…
Skills: Enterprise Sales, B2B Sales, Pipeline Generation, Outbound Prospecting, Account Strategy
Toronto, Ontario, Canada · Hybrid
This posting is for a future vacancy. We’re looking for an Account Executive, Enterprise Sales to help us develop and close new business with Hootsuite customers within our landmark industries. You will work in a fast pa…
Skills: Enterprise Sales, B2B Sales, Pipeline Generation, Outbound Prospecting, Negotiation
Toronto, Ontario, Canada · Hybrid
$106k–$125k/yr
Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wea…
Skills: Quality engineering, Test strategy, Manual testing, Automated testing, Appium
Toronto, Ontario, Canada · On-site
About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organ…
Skills: Enterprise SaaS Architecture, Distributed Systems, Technical Leadership, Cloud Platforms, System Design
Toronto, Ontario, Canada · On-site
OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Skills: Strategic planning, Program management, Executive communication, Operational excellence, Stakeholder management
Toronto, Ontario, Canada · On-site
About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organ…
Skills: Golang, PHP, Cloud-native networking, NGFW, Zero Trust Security
Toronto, Ontario, Canada · Hybrid
With millions of diners, 70,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-c…
Skills: Technical program management, Strategic planning, Executive collaboration, Team leadership, Mentorship
Toronto, Ontario, Canada · On-site
About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organ…
Skills: Cloud Native Architecture, SASE, Distributed Systems, Multi-tenancy, PHP
Toronto, Ontario, Canada · Hybrid
$112k–$149k/yr
Position Title: Sr Manager, HR Technology Position Type: Regular - Full-Time Grade: Grade 06 Requisition ID: 44188 In every role, McCainers are ambitious, curious, and passionate about creating exceptional work e…
Skills: SAP SuccessFactors, UKG Dimensions, Phenom, ServiceNow HR, Team leadership
Toronto, Ontario, Canada · On-site
$115k–$130k/yr
ABOUT ONEX: Onex is an investor and asset manager that invests capital on behalf of Onex shareholders and clients across the globe. Formed in 1984, we have a long track record of creating value for our clients and shareh…
Skills: Application Security, Security Architecture, Threat Modelling, Secure SDLC, Cloud Security
Toronto, Ontario, Canada · Hybrid
Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth and perspectives to open new kinds of opportunity for our more than 40 million cus…
Skills: Python, Apache Hadoop, Google BigQuery, Snowflake, Databricks
Toronto, Ontario, Canada · Hybrid
$280k–$320k/yr
About Us: A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change ma…
Skills: Customer success, Account management, Strategic planning, Leadership, Enterprise software
Toronto, Ontario, Canada · On-site
$65k–$80k/yr
About AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any…
Skills: B2B Sales, AI Landscape Knowledge, Consultative Selling, Pipeline Management, Value Proposition Presentation
Toronto, Ontario, Canada · Hybrid
$45k–$55k/yr
About WPP Media WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing plat…
Skills: Programmatic advertising, DV360, Xandr, Amazon DSP, The Trade Desk
TenstorrentToronto, Ontario, Canada · Hybrid
$100k–$500k/yr
Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify inn…
Skills: ASIC Design Flows, RTL Design, Static Analysis Tools, Dynamic Analysis Tools, Lint
TenstorrentToronto, Ontario, Canada · On-site
Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify inn…
Skills: Failure Analysis, Root Cause Analysis, Manufacturing Principles, Excel, CAD
TenstorrentToronto, Ontario, Canada · Remote OK
$100k–$500k/yr
Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify inn…
Skills: Supply Chain Management, PCB Fabrication, PCBA, Component Sourcing, Contract Manufacturing
TenstorrentToronto, Ontario, Canada · Hybrid
$100k–$500k/yr
Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify inn…
Skills: PCB Layout, Cadence Allegro, Altium, High-speed design, HDI
TenstorrentToronto, Ontario, Canada · Hybrid
$100k–$500k/yr
Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify inn…
Skills: IT Strategy, Infrastructure Scaling, Enterprise Systems, Security Partnership, Global IT Operations
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Enterprise Customer Success Manager leads the post-sales lifecycle, driving engagement, adoption, and retention for a portfolio of business customers. They act as the voice of the customer, collaborating with internal teams to ensure business objectives are met and expansion opportunities are identified.
Candidates must have a Bachelor's degree or equivalent experience along with 3-5 years in B2B account management, customer success, or consulting. Strong communication skills and the ability to work in a collaborative, team-based environment are essential.
About Us:
A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team. With more than 3 million licensed users and 13,000+ business customers across 157 countries, we serve 67% of the Fortune 500.
How We Work:
We aim to create an environment where talented individuals are empowered to excel. How we collaborate, innovate, and engage with one another is important to us. Our work is driven by 5 key principles:
These guiding values shape our approach to work, fostering a culture where everyone is inspired to contribute their best.
The Enterprise Customer Success Manager (CSM) is a customer-facing professional who will lead the post-sales lifecycle for Nitro’s portfolio of business customers. The CSM will develop and execute the strategy to ensure customers are provided with educational experiences (from formal education to self-help) to realize value from Nitro products quickly.
As the “voice of the customer” for Nitro, the CSM must be and active listener and strategic thinker who can strike the appropriate balance between the customer’s needs and the company’s business objectives.
Responsibilities:
Nice to have:
Proficiency in additional languages desired (not required)
Why Nitro?
Along with our regular benefits and programs (including health, dental, vision, and retirement as standard), we are also very proud to offer a few additional initiatives to future Nitronauts:
Flex Time Off
Work-life balance is important at Nitro, and we understand that there are events that we cannot plan for. We are proud to offer Flex Time Off to be used for holidays, spending days with your family, or appointments.
Hybrid Work
Our team embraces the hybrid work model, appreciating its blend of flexibility and structure. We combine three days of in-person collaboration at our global offices in Toronto, Dublin, Antwerp, Porto, and Melbourne with the convenience of two days of remote work each week.
Benefits:
Nitro provides all employees with a comprehensive benefits package that includes health insurance, dental and vision coverage, and wellness perks. We also offer pension/401k matching, along with many other country-specific benefits.
Nitro strongly encourages applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. We provide an accessible candidate experience and invite you to request any accommodations or adjustments throughout the interview process and beyond.
By submitting your application, you acknowledge that Nitro will process your personal data in accordance with our Privacy Policy.
Salary Range:
120K - 145k CAD Total
AI disclosure:
Artificial intelligence is not used in Nitro’s recruitment process to screen CVs, assess candidates, or make selection decisions.
Real vacancy:
This role is a current, active vacancy.
#LI-DK1 #LI-Hybrid
Accelerate your business with 100% digital document workflows and powerful productivity for all.
At Nitro, we’re revolutionizing digital productivity for individuals and organizations worldwide. Our PDF editing and eSign solutions streamline and secure document workflows, enabling seamless collaboration from anywhere, across devices. With high-trust eSigning, we help businesses achieve efficient, fully digital operations that enhance outcomes. Our customers are empowered with secure sharing, optimized workflows, and insightful analytics, all backed by a dedicated customer success team. Our focus on innovation makes digital transformation accessible for organizations of all sizes. And our commitment to nurturing our people, customers, and partners is key to driving meaningful change in our communities. Join us as we reimagine productivity for the digital era.
Offices: 150 Spear Street, Suite 1500, San Francisco, California 94105, US · 15-19 Bloomsbury Way, London, England WC1A 2, GB · 246 Bourke Street, Level 4, Melbourne, Victoria 3000, AU · 21 Charlemont Place, St. Kevin's, Dublin, Dublin 2, IE · Wapenstraat 14 bus 301, Antwerp, BE
There are currently 6,312 open technology positions in Toronto, Canada listed on Clera. New openings are added daily as companies post roles.
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