Solutions Engineer [Pre and Post-Sales] - Mid-Market
San Francisco, California, United States · Hybrid
$160k–$200k/yr
Mid level$116M raised
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they…
Skills: Technical Solutioning, API Integration, No-code Development, Data Modeling, Pre-sales
Building Healthcare That Remembers Every time you call a doctor's office, the system forgets you the moment you hang up. You wait on hold, explain everything from scratch, get bounced between lines, and hope someone foll…
Skills: Business Operations, Strategic Planning, Cross-functional Leadership, KPI Reporting, Data Analysis
About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. Our Communications team includes External Communications, Internal Communications, and other strategic c…
About Abridge Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencie…
About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. Customer Education plays an important role in that mission by helping people and organizations use increasingly …
Skills: Customer Education Strategy, Team Leadership, Curriculum Development, Program Management, Digital Learning
San Francisco, California, United States · On-site
Mid level$7M raised
About Formal Formal is data security platform designed to help teams understand and control their data on autopilot. We're building a modern protocol-aware reverse-proxy for datastores and APIs that helps organizations u…
San Francisco, California, United States · On-site
$174k–$235k/yr
Senior$35B raised
We're seeking a Member of Technical Staff with product and design expertise to own the roadmap for ambient understanding, the intelligence layer that determines how Bee captures, interprets, and surfaces meaningful conte…
San Francisco, California, United States · On-site
Senior$500K raised
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Skills: Robotic Grinding, Deburring, Surface Finishing, Mechanical Design, Force Control
VGS is the world's leader in payment tokenization. Large banks, aspiring fintechs, and growing merchants embed our universal token vault into their technology stack to manage the complexities of payment data tokenization…
San Francisco, California, United States · On-site
$184k–$253k/yr
Senior$654M raised
We’re looking for a Sr. Product Marketing Manager to join Procore’s global product and technology organization to help lead product marketing for our AI products (including Datagrid). In this role, you will develop and d…
Who we are Video is 90% of the world's data. Most of it is invisible to machines. TwelveLabs builds the intelligence layer to change that. Our multimodal AI models understand video the way humans do — across sight, sound…
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Skills: Full-stack Engineering, OAuth/OIDC, Identity Systems, API Design, AI Engineering
Senior Director, Global Supportability and Readiness
San Francisco, California, United States · Remote OK
$191k–$349k/yr
Senior+$25B raised
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San Francisco, California, United States · On-site
$171k–$231k/yr
Senior+$35B raised
We are seeking a Technical Program Manager to join the Bee team as a Member of Technical Staff, reporting directly to the Bee General Manager. In this role, you will be instrumental in delivering exceptional hardware exp…
San Francisco, California, United States · On-site
$200k–$280k/yr
Senior+$3M raised
About Sesame Sesame believes in a future where computers are lifelike - with the ability to see, hear, and collaborate with us in ways that feel natural and human. With this vision, we're designing a new kind of computer…
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About Zip Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure…
The Payments team works with core services and other product engineering teams across the Turo eco-system to build-out new product capabilities and to enhance the scalability, performance & reliability of the services th…
San Francisco, California, United States · On-site
$250k–$375k/yr
Senior+Visa sponsorship$91M raised
About Cartesia Our mission is to architect AI that learns from and interacts with the world like humans do. We're pioneering the model architectures that will make this possible. Our founding team met as PhDs at the Stan…
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Deputy General Counsel, Regulatory & Litigation @ Tools for Humanity
San Francisco, California, United States · On-site
$300k–$350k/yr
Senior+
Powering a Human Layer for the AI-Driven Internet Building Trusted Identity and Technology at Global Scale Tools for Humanity (TFH) is seeking a Deputy General Counsel, Regulatory & Litigation, to lead global regulatory …
Instagram is where over 3 billion people discover, create, and connect — and we've built one of the best consumer product teams in the industry to make that possible. Product Staff is how we build at Instagram: small, ta…
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$160k–$200k/yr
Full-time
Equity, Commission
Posted 21d ago
~40 hrs/week
Responsibilities
The role involves guiding high-value customers through the entire lifecycle by architecting custom technical solutions using Attio's API and no-code tools. You will partner with Account Executives to close deals and serve as the primary technical point of contact for top accounts.
Requirements
Candidates need 2+ years of B2B SaaS experience managing technical customer relationships and expertise in architecting software deployments. Proficiency with APIs, no-code platforms, and a deep understanding of the GTM tech ecosystem are required.
Full job description
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
About the role
Our Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long-term success.
We’re looking for a Solutions Engineer who’s resourceful, committed, and deeply curious — and wants to help reinvent how millions of people work.
What you'll do
Become an expert in all areas of Attio’s product and how it’s deployed across industries and departments
Guide our highest-value customers through pre-sales, post-sales, and ongoing customer lifecycle stages as their main technical point of contact by
Architecting custom solutions spanning Attio’s data model, no-code workflow builder, API, reporting engine, and integrations with other GTM products
Leading demos, trainings, and technical solutioning sessions with customers on Zoom and occasionally in person
Consulting on general RevOps and GTM-tech best practices
Partner with Account Executives during the sales process to close our largest new business deals
Serving as the relationship owner for our top accounts
Internally, serve as a voice of and advocate for our customers across our product, engineering, and marketing teams, contributing your expertise in how our customers use Attio, and how Attio fits into the broader sales-tech ecosystem, to company strategy
What you'll bring
2+ years B2B SaaS experience independently managing the technical side of customer relationships pre- or post-sale
Expertise architecting SaaS software deployments for clients across varied industries and use cases, and comfort working with APIs, no-code development platforms, and data model across a variety of SaaS products
Deep technical understanding of the B2B tech ecosystem, ideally in GTM Tech
Familiarity with fast-growing startups, and adaptability to work in a hybrid role that spans sales, onboarding, and success
What does the hiring process look like?
30-minute introductory phone call with a member of our Talent team
30-minute interview with our Head of Customer Success
45-minute technical case interview
Two 30-minute interviews with relevant stakeholders and Mock Demo exercise
30-minute closing conversation with our CEO
Offer stage
Related keywords
CRMAIB2B SaaSGTM TechAPINo-codeRevOpsData ModelCustomer SuccessSolutions EngineeringOnboardingTechnical Case InterviewSaaS DeploymentMid-Market
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