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Full-time
high school, associate degree
Medical coverage, Dental coverage, Vision coverage, Financial planning, Time off, Life balance
Posted 15d ago
~40 hrs/week
Responsibilities
The IT Support Specialist will provide technical support for Windows devices, mobile hardware, and networking equipment across various office locations. They are responsible for monitoring service requests, performing hardware deployments, and troubleshooting software applications including MS Office and Autodesk products.
Requirements
Candidates must have a High School Diploma or equivalent, with an Associate Degree in an IT-related field preferred. At least 2-5 years of relevant support experience and familiarity with Microsoft Azure AD and Active Directory are required.
Full job description
About The Role
This position supports both local and field users, including those at our General Offices as well as sales and construction offices. This position requires the deployment, replacement, repair and troubleshooting of windows desktops, notebooks, Microsoft Surface devices and other mobile devices such as cell phones, tablets, and Apple iPads. The position also involves the deployment and troubleshooting of printers, copiers, plotters, scanners, phones, webcams, wireless music streaming devices, home automation equipment, multi-media equipment, large displays, wireless hotspots, mobile devices, video conferencing equipment, and other networking equipment as needed.
What You’ll Do
Monitor incoming service request and ensure requests are logged properly and promptly. All incoming calls for requests are also to be logged and assigned using Fresh Service.
Provide corporate, sales and construction users with technical support on-site, at the Dallas Office and other field locations over the phone, via email, or by utilization of remote assistance tools.
Provide technical support for internet and network related issues; troubleshoot and report outages to internet service providers while staying in communication with the Servicedesk and Infrastructure group, with the objective of prompt service recovery.
Provide technical support for Windows devices.
Provide technical support for Teams phones and provide users with basic operation.
Set up Laptops for deployment by use of System Center Configuration Manager (SCCM) and other company approved configuration checklists.
Perform laptop repairs, correct printing and scanning issues, and address network outages with critical deadlines.
Provide technical support for in-house applications and services as well as other industry leading software such as MS Office applications including Word, Excel, PowerPoint.
Installation and support of Autodesk products such as AutoCAD, AutoCAD LT, 3DS Max, Civil 3D, Design Review, and DWG TrueView.
What We’re Looking For
High School Diploma or equivalent required; Associates Degree in IT-related field preferred.
Requires at least 3-5 years of relevant support role experience.
Understanding of IT Service Desk practices with strong emphasis on customer service.
Familiarity with Microsoft Azure AD Joined and Hybrid Joined.
Basic knowledge and familiarity with Microsoft Endpoint Manager Admin Center and Azure Active Directory Admin Center and Secure Group
Experience working with Active Directory managing user accounts and access.
Why You Will Love Working Here
Competitive compensation and benefits package:
Medical, dental, vision coverage
Financial Planning
Time Off & Life Balance
Family & Lifestyle
Opportunities for growth and development
Culture that is collaborative, inclusive, fast-paced, people-first
Stable company with strong reputation in the market
Why Join Perry Homes?
At Perry Homes, we’re committed to integrity, excellence, and service—values that guide every customer interaction. Join a team where your work directly contributes to an exceptional homebuying experience and a trusted brand. We’re committed to creating an inclusive workplace where people can do their best work.
Note to job seekers: Your resume will be reviewed as the best qualified candidates will be contacted in the event that there is potential match
Perry Homes is an Equal Opportunity Employer
Disclaimer: Recruitment Fraud – Any communication regarding job opportunities from our organization will be initiated through official channels only, including our company email domain, @perryhomes.com and verified social media accounts. We advise candidates to exercise caution and refrain from sharing personal or sensitive information with any party claiming to represent our company outside of these channels. We do not at any early stage of recruitment process solicit personal information (e.g., passport and bank account info), financial details, or any form of payment (e.g., application fee). If you receive suspicious communications, encounter job postings that appear fraudulent, or want to confirm any employment postings, please contact [email protected].
Related keywords
IT SupportWindowsMicrosoft SurfaceSCCMAzure ADActive DirectoryAutodeskAutoCADFresh ServiceNetwork troubleshootingHardware deploymentTechnical supportIT Service DeskMicrosoft Endpoint ManagerTeams phonesMobile devices
A luxury homebuilder founded in 1967, Perry Homes is a top-ranked family-owned and woman-owned business. We've built new homes for sale across Texas – selecting homesites in premier master-planned communities with desirable locations, amenities, and schools in Austin, Dallas-Fort Worth, Houston, and San Antonio. Perry Homes is one of Texas's largest and most trusted home builders, with over 85 communities, 65,000 families served, and a consistent 95% customer satisfaction rating.
We proudly offer beautifully functional homes with a design for every lifestyle. Our commitment to quality, superior design, and customer service ensure that you will enjoy your home for years to come. Discover our difference.
Offices: 3200 Southwest Fwy, Suite 2800, Houston, Texas 77027, US
constructionreal estatenew home designand new home salesConstructionResidentialHome ImprovementHome ServicesEducationReal Estate
Based on 484 listings with disclosed salaries, most technology jobs in Plano, TX pay between $80k–$208k per year. Individual offers vary with seniority, company size, and specialization.
How many Technology jobs are open in Plano, TX right now?
There are currently 1,428 open technology positions in Plano, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Plano, TX?
Companies currently hiring include JPMorganChase, NTT DATA North America, Samsung Electronics France, Toyota Racing Development, PepsiCo, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Plano, TX?
Yes — 388 of the 1428 open technology positions offer remote or hybrid work (89 remote, 299 hybrid).
How do I apply for Technology jobs in Plano, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.