ABOUT GUIDEITGuideIT is a US - based technology services company focused on providing value to its customers through technology alignment and optimization. We are currently looking for a Clinical Application Support Anal…
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The analyst serves as the primary point of contact for end users to provide support and configuration for eCW clinical applications. Responsibilities include resolving incidents, documenting issues, and collaborating with vendor and internal IT teams to maintain service quality.
Requirements
Candidates must have over 3 years of experience with eCW implementation or support and a thorough understanding of related 3rd party vendor applications. A Bachelor's degree is preferred, and residency in Florida is required.
Full job description
ABOUT GUIDEIT
GuideIT is a US - based technology services company focused on providing value to its customers through technology alignment and optimization. We are currently looking for a Clinical Application Support Analyst to join our Florida team. Only candidates residing in the state of Florida will be considered.
ABOUT THE ROLE
The Clinical Application Support Analyst is an experienced healthcare professional with extensive eCW experience; primarily focused on clinical applications. This position will serve as the point-of-contact for Customer’s end users including IT staff, management, physicians, administrative, and clinical staff.
PRIMARY DUTIES
Act as an eCW Analyst on assigned Customer EHR department team
Participate in any required Customer and GuideIT meetings
Provide hands on support for Customer approved changes to eCW settings and configurations, following and working within the constraints of the Customer’s Information Services Change Control procedures
Using Customer’s systems and processes, provide thorough documentation of issues and actions taken to resolve or remediate
Complete assigned incidents, requests, and projects related to the eCW and related systems
Assist in creating, updating, and resolving issues with eCW vendor
Recognizes incident trends and data anomalies to escalate possible critical incidents or problems to Tier 2 teams
Engage other members of the Customer’s Information Systems team in resolving incidents or completing requests as necessary to maintain a high level of service and quality
Other duties as assigned
QUALIFICATIONS & REQUIRED SKILL
Thorough understanding of eCW and related 3rd Party Vendors applications
3+ years of experience with implementation and/or support of eCW
Ability to engage with customer team members at all levels (staff level to management)
Understands, promotes, and demonstrates customer processes and procedures
Aptitude for high productivity and efficiency
Strong communication and interpersonal skills
EDUCATION & CERTIFICATIONS
Bachelor's Degree, preferred
Industry-specific certification(s): Electronic Health Records - MEDITECH Systems Certificate
POSITION LOCATION & WORK SHIFT REQUIREMENTS
Primarily remote work with occasional in-office work (Florida area residents only)
Travel – occasional, as directed
Must be flexible to assigned shift work
MORE ABOUT GUIDEIT
Headquartered in Plano, Texas, our services, and solutions are designed to align technology with business outcomes, maximize value through cost management, and allow rapid, proactive response to change. At GuideIT, we are looking for candidates that have a high level of integrity and thrive in a team environment centered on mutual trust and respect. Our team members are results oriented and highly adaptable. In addition to a dynamic environment, GuideIT offers competitive pay, performance-based bonuses, 401K, health, dental and vision insurance coverage, paid holidays, and paid time off.
GuideIT is committed to Equal Employment Opportunity. It is the policy of GuideIT to encourage and support equal employment opportunity for all Team Members and applicants for employment without regard to sex, race, color, ancestry, religious creed, national origin, pregnancy, physical disability, mental disability, medical condition, age, marital status, political affiliation, sexual orientation, disabled veteran, or Vietnam era veteran status.
Related keywords
eCWElectronic Health RecordsMEDITECH Systems CertificateEHRClinical ApplicationsHealthcare ITChange ControlIncident TrendsTier 2 SupportInformation Services
While technology is critical for every business, it’s also complex and ever changing, often making it difficult to manage. Because of this complexity, many business leaders find themselves in need of advisors they can trust...people who can guide them through getting the most out of technology, relative to their business priorities and the results they seek. That’s why people put their trust in GuideIT.
We serve businesses large and small, healthcare and commercial. We deliver tangible results that improve our customers’ businesses. Through a portfolio of solutions spanning consulting, managed services and data-centric digital transformation, we help healthcare organizations to improve the quality of care, while reducing cost. We help commercial organizations to better understand and serve their customers, address the changing competitive landscape, and manage a complex technology environment.
GuideIT—helping you to get the most out of technology.
Offices: 101 E Park Blvd., Suite 1001, Plano, TX 75074, US
Ambulatory Care Technology ServicesEMR ImplementationTechnology ConsultingHealthcare Regulatory Technology ComplianceApplications DevelopmentManagement ConsultingIT OutsourcingIT SecurityProject ManagementIT Service Management
Based on 331 listings with disclosed salaries, most technology jobs in Miami, FL pay between $63k–$240k per year. Individual offers vary with seniority, company size, and specialization.
How many Technology jobs are open in Miami, FL right now?
There are currently 1,018 open technology positions in Miami, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Miami, FL?
Companies currently hiring include Accenture, Royal Caribbean Group, University of Miami Health System, Hut 8, Lennar, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Miami, FL?
Yes — 458 of the 1018 open technology positions offer remote or hybrid work (186 remote, 272 hybrid).
How do I apply for Technology jobs in Miami, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.