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Lead Strategist, Customer Success Strategy and Operations
McLean, Virginia, United States · On-site
$125k–$250k/yr
Senior+$47M raised
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Link Solutions, Inc.
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Overview We are seeking an experienced Salesforce DevOps Engineer to design, implement, and manage scalable CI/CD processes across our Salesforce environments. This role will be responsible for improving deployment relia…
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$154k–$230k/yr
Full-time
bachelor degree, postgraduate degree
Competitive compensation, Market-leading benefit programs, Annual incentive program
Posted 2d ago
~40 hrs/week
Responsibilities
Lead the modernization of infrastructure and DevOps tool chains to ensure high availability, security, and operational efficiency. Partner with cross-functional teams to implement AI/ML capabilities and automate software delivery workflows.
Requirements
Requires 8-10 years of experience in the SDLC with at least 5 years in complex AWS and Unix environments. Candidates must possess strong technical skills in cloud infrastructure, automation, and a bachelor's degree or equivalent experience.
Full job description
At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.
Position Overview:
Are you looking for an opportunity to join our fast paced and passionate team that supports multiple IT applications built on various technologies with continuous modernization in progress?
We are Modern Delivery Tool Chain (MDTC) accountable to lead continuous improvement of operations, operational automation, and high availability for tools.
Our Impact:
We build and enhance software applications required for mandatory reporting of Freddie Mac’s mortgage loan data to Federal Housing Finance Agency.
Partner with Product and Business team members to ensure high quality product is developed and released into production.
Work closely with Architecture, Stakeholders, Operations Partners, and Business Product teams to specify and refine solutions and practices.
Evolve a DevOps culture to provide high quality, continuous operations, and ongoing support ensuring critical service level metrics, customer requirements and financial objectives.
Driver for modernization of Freddie Mac’s 5000+ customers to release small incremental changes to production at 5x pace.
Your Impact:
Maintain AWS infrastructure and cloud environments to support platform reliability, availability, security, compliance, and operational readiness.
Manage Amazon S3 buckets, including access controls, lifecycle policies, storage optimization, data retention, and operational support.
Create and maintain CFT and Terraform templates to standardize infrastructure provisioning, configuration management, and repeatable deployments.
Perform production and non-production environment operations, including configuration updates, patch coordination, validations, monitoring, and issue remediation.
Support Amazon Aurora databases through monitoring, performance reviews, backup validation, availability support, and maintenance coordination.
Enhance platform health capabilities through self-healing, resiliency improvements, and continuous feedback mechanisms.
Develop automation using Groovy, Ansible, Selenium and shell scripting to streamline routine enterprise operations.
Develop CI/CD pipelines with Jenkins and Spinnaker to support microservice deployments in Amazon EKS and OpenShift Console environments.
Use code quality, code coverage, and security scanning tools, including SAST/DAST solutions such as Fortify, Blackduck and SonarQube.
Manage code and release processes using Git, Bitbucket, Helm, Spinnaker, Jenkins, and Jira.
Lead technical team focused on infrastructure stability, operational efficiency, cost optimization, and continuous improvement.
Partner with application, infrastructure, database, security, and operations teams to resolve incidents, support releases, improve resiliency, and meet service level objectives.
Drive automation and operational improvements reduce manual effort, improve environment consistency, and strengthen platform support
Implement AI/ML capabilities in DevOps to improve operational efficiency, incident response, release quality, and observability. Leverage AI for log analysis, anomaly detection, root cause analysis, automation, and engineering productivity. Establish secure and compliant AI best practices across software delivery workflows.
Qualifications:
Bachelor’s degree, advanced degree, or equivalent directly relevant professional experience.
8-10 years of experience delivering technology solutions through the Software Development Life Cycle (SDLC).
5+ years of experience working in complex AWS and Unix environments.
Experience or strong interest in applying AI in DevOps, including AIOps, intelligent monitoring, automation, and AI-assisted engineering workflows.
Strong interpersonal, collaboration, and communication skills, with the ability to engage effectively with stakeholders ranging from senior leadership to product team members.
Knowledge and hands-on experience with AWS, Python, Java, and Groovy.
Excellent writing skills with strong attention to detail in documentation.
Demonstrated interest in expanding knowledge and expertise in cloud-based technologies and architectural patterns
Keys to Success in this Role:
Takes accountability, sets expectations, and delivers high quality technical solutions within agreed upon level of effort.
Strong analytical and problem-solving skills
Excellent verbal and written communication skills
Ability to quickly comprehend the functions and capabilities of new technologies.
Derive excitement and thrive in a fast-paced and constantly evolving culture.
Outstanding interpersonal, technical, and organizational skills.
Enthusiasm for leveraging AI-driven capabilities to enhance DevOps, operational excellence, and software delivery outcomes.
Passion for driving value to customers and excitement for modern digital processes (Agile) and delivery.
Current Freddie Mac employees please apply through the internal career site.
We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
A safe and secure environment is critical to Freddie Mac’s business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.
CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit www.BountyJobs.com and register with our referral code: MAC.
Time-type:Full timeFLSA Status:Exempt
Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.
This position has an annualized market-based salary range of $154,000 - $230,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.
Related keywords
AWSDevOpsCI/CDTerraformJenkinsSpinnakerKubernetesOpenShiftPythonJavaGroovyAnsibleSeleniumAIOpsInfrastructure as CodeSDLC
We're on a mission to make home possible for homebuyers and renters across the U.S.
Industry
Financial Services
Company size
5,001-10,000 employees
Founded
1970
Headquarters
McLean, VA
LinkedIn followers
201,665
Total funding
$3.6B
Freddie Mac is vital to a strong U.S. housing system, providing liquidity to the mortgage market under all economic conditions while ensuring the safety and soundness. As a trusted leader in housing finance, we guide the industry in meeting the needs of lenders and lowering the cost of housing for America's families.
Subscribe to Newsletters, News Releases and Announcements: https://www.freddiemac.com/about/connect-with-us?utm_source=LinkedIn&utm_medium=Social&utm_campaign=Subscribers-bio-I&I
Offices: 8200 Jones Branch Drive, McLean, VA 22102-3110, US · 444 South Flower Street, 44th Floor, Los Angeles, CA 90071, US · 71 S Wacker Dr, 10th floor, Chicago, Illinois 60606, US · 5000 Plano Pkwy, Carrollton, Texas 75010, US · 2300 Windy Ridge Parkway SE, Suite 200 North Tower, Atlanta, Georgia 30339, US
Based on 1638 listings with disclosed salaries, most technology jobs in McLean, VA pay between $100k–$246k per year. Individual offers vary with seniority, company size, and specialization.
How many Technology jobs are open in McLean, VA right now?
There are currently 1,840 open technology positions in McLean, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in McLean, VA?
Companies currently hiring include Capital One, Booz Allen Hamilton, SDC, Freddie Mac, Appian, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in McLean, VA?
Yes — 443 of the 1840 open technology positions offer remote or hybrid work (70 remote, 373 hybrid).
How do I apply for Technology jobs in McLean, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.